Virtual Desktop with Security Defaults

[Kip Haroldsen]

Hello All. We have virtual desktops setup on a tenant that also uses security defaults (MFA enforced). The RDP client authenticates using Windows Hello without a problem, but the web client can't authenticate. We get prompted for username / password, then get "sign in failed. please check username and password and try again." Any suggestions? I wasn't sure if we needed to switch to P1 and setup conditional access.

Thanks! 

[#2]

Hi Kip,

Can you check the "Activity Details" in the "Azure Active Directory" sign-in logs? Please check the status, sign-in error code and failure reason. What does it say?

[#3]

@Kip Haroldsen 

May check on user sign on logs on reason behind