Running session host virtual machines shutdown state in hostpool

[MathieuVandenHautte]

Hi all,

I want to share this quick fix regarding hostpool session hosts in 'shutdown" state even when Azure VMs are running and are accessible by administrators (via RDP or remote access software):

1. Uninstall all agent, boot loader, and stack components
2. Remove the session host from the host pool
3. Generate a new registration key for the VM
4. Reinstall the Azure Virtual Desktop Agent and boot loader

https://learn.microsoft.com/en-us/azure/virtual-desktop/troubleshoot-agent#step-1-uninstall-all-agen...

[#2]

@MathieuVandenHautte 

Is it sarcastic? How is this quick? It's essentially starting over and going throw entire process again.

[#3]

Same problem today for me, I decided to recreate a new vm for the pool.
But...... I have not yet understand how it's happened! I suppose, after scheduled avd agent update.

[#4]

Can confirm - delete any session hosts that have an issue, recreate and re-add. Don't waste your time touching hosts that are essentially just cogs in a machine - pull them out and replace them.

[#5]

I solved the problem removing the agents and re-register the host to the host pool.