SOLVED

AVD remote desktop client Bug

Copper Contributor

Remote desktop client when connected to AVD workspace, breaks desktop application drop down list and pushes it in upper right corner of the screen. Only reproducible in Remote desktop client, everything works as expected in web client.

 

Remote desktop client: 1.2.4240.0 (x64)

 

Bug Screen Shot.

Chetan_W_1-1684916611775.png

 

Expected behavior.

 

Chetan_W_0-1684916571984.png

 

 

5 Replies
Hi Chetan, are you running Windows 10 or Windows 11. Can you check on both operationg systems?

@MathieuVandenHautte   Hi, we are running this on windows 10 and we see same issue on windows server 2019 too.

 

Our Windows 10 version is 22H2 (Build 19045,2965)

best response confirmed by Chetan_W (Copper Contributor)
Solution

@Chetan_W : We got workaround from Microsoft.

 

Issue has been caused by current version of SxS stack agent which has installed on your session host.

 

To mitigate this issue, please add the following regkey to your session host VMs :

 

Key: HKLM\SYSTEM\CurrentControlSet\Control\Terminal Server\RdpCloudStackSettings

Value: RAILDVCActivateThreshold

Type: REG_DWORD

Data: 0

 

Its working fine post workaround, fix will be released in future updates of SxS stack agent.

Hi Chetan,

One of our customers has a similar issue with their AVD Remote App:
https://techcommunity.microsoft.com/t5/azure-virtual-desktop/azure-virtual-desktop-remote-app-issue/...

Hi Chetan,


Microsoft support provided an update:


1. Workaround

Key: HKLM\SYSTEM\CurrentControlSet\Control\Terminal Server\RdpCloudStackSettings

Value: RAILDVCActivateThreshold

Type: REG_DWORD

Data: 0


2. Resolution
Microsoft has requested internally for a permanent fix on the SXS update. The fix will be pushed in the coming month. There is no ETA.  When the fix is released, the registry key in the workaround will be updated automatically.

1 best response

Accepted Solutions
best response confirmed by Chetan_W (Copper Contributor)
Solution

@Chetan_W : We got workaround from Microsoft.

 

Issue has been caused by current version of SxS stack agent which has installed on your session host.

 

To mitigate this issue, please add the following regkey to your session host VMs :

 

Key: HKLM\SYSTEM\CurrentControlSet\Control\Terminal Server\RdpCloudStackSettings

Value: RAILDVCActivateThreshold

Type: REG_DWORD

Data: 0

 

Its working fine post workaround, fix will be released in future updates of SxS stack agent.

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