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Screen artifacts after upgrade to Version 10.8.2 (2057)

Screen artifacts after upgrade to Version 10.8.2 (2057)
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 Feb 16 2023
11 Comments (11 New)
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After upgrade my remote desktop screen is full of vertical lines. The attached screenshot shows an example that's not too bad but this happens in all applications, and on the desktop/taskbar. Lots of lines on the login screen.


The app is used daily in the same configuration and was fine until latest update. Client and host reboot did not help.

 

Is it possible to revert to a previous version?


This is Remote Desktop Beta 10.8.2 (2057) running on macOS Monterey 12.6.3.

Client is Win 10 Pro, Version 10.0.19045 Build 19045

win10-screenshot.png

 

 

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lthibx
Copper Contributor
‎Feb 16 2023 07:34 AM
‎Feb 16 2023 07:34 AM

@mcklwckl 

I am also experiencing this same issue...actually a client of mine originally reported the issue to me. As I investigated the issue, and experiencing the same issue as my client, I determined that this occurred with the update to 10.8.2. Downgrading to the previous version 10.8.1 corrected the issue for me. You can find it on this page? https://install.appcenter.ms/orgs/rdmacios-k2vy/apps/microsoft-remote-desktop-for-mac/distribution_g...

 

I downloaded the 10.8.1 (2048), version immediately prior to 10.8.2 (2057), unzipped the package and placed the .app in the Applications folder (system not user). Connection returned to normal without the vertical bars.

 

Hoping Microsoft sees this and corrects the issue in the next update.

 

 

mcklwckl
Brass Contributor
‎Feb 16 2023 07:34 AM
‎Feb 16 2023 07:34 AM

mcklwckl_0-1676561624120.png

I changed Graphics interpolation level from High to Automatic, and None, and turned Use hardware acceleration off. Restarted app between each change. No difference, lines persist.

 

mcklwckl
Brass Contributor
‎Feb 16 2023 07:36 AM
‎Feb 16 2023 07:36 AM

@lthibxThanks a lot, appreciate the link!

lthibx
Copper Contributor
‎Feb 16 2023 07:39 AM
‎Feb 16 2023 07:39 AM

Glad that I could help.

Ok Microsoft....fix this please.

mcklwckl
Brass Contributor
‎Feb 16 2023 07:56 AM
‎Feb 16 2023 07:56 AM

Confirmed that reverting to 10.8.1 fixed the issue.

B1gTr11
Copper Contributor
‎Feb 17 2023 12:13 AM
‎Feb 17 2023 12:13 AM

Me too.

看到大家都说英文，我的压力好大。

LAHA01
Copper Contributor
‎Feb 17 2023 02:03 AM
‎Feb 17 2023 02:03 AM

Same problem here with 10.8.2. Going back to 10.8.1 fixed it.

 

LAHA01_0-1676628175896.png

 

 

vani-lu
Copper Contributor
‎Feb 19 2023 02:23 AM
‎Feb 19 2023 02:23 AM

Same bug here, on Montery 12.6.3, connecting to Win 11 22H2.

 

Downgrading to 10.8.1 works for me.

TabisKabis
Copper Contributor
‎Feb 19 2023 04:05 PM
‎Feb 19 2023 04:05 PM

Same on MacOS 10.14 (Mojave) / Win 10 22H2

RobertMiller777
Copper Contributor
‎Feb 20 2023 12:18 PM
‎Feb 20 2023 12:18 PM

I had the same problem with grey-colored bars and going back to 10.8.1 corrected this issue.

 

For some of our servers, I received an error code 0x4 when connecting to Windows Server 2008 Enterprise servers.

 

Event logs on the Windows Server 2008 Enterprise servers indicated the RDP login was successful and was immediately followed by a logoff condition.  No errors were recorded on the Windows servers.

 

The grey-colored bars and error code 0x4 issues were corrected by moving back to 10.8.1.  

 

My client is macOS Big Sur ( 11.7 ).

DavidKoos
Copper Contributor
‎Feb 23 2023 12:59 AM
‎Feb 23 2023 12:59 AM

Hi,
I have the same issue with 10.8.2. I am using Azure Virtual Desktop with Win11 and have MFA enabled to login.
The MFA authentication does not work with 10.8.1 but it does with 10.8.2 but 10.8.2 has this vertical line artefacts, so resolving that would be great.

Best

David

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