Remote Desktop for Mac 10.9.4 often causes spinning wheel of death when copying from Windows machine

Remote Desktop for Mac 10.9.4 often causes spinning wheel of death when copying from Windows machine
8

Upvotes

Upvote

 Dec 05 2023
2 Comments (2 New)
New

Starting in the last version or two, I frequently get the "spinning wheel of death" after using Remote Desktop for Mac to copy from the remote Windows client. This manifests when I switch back to the mac and try to switch to Slack -- Slack will be frozen for 30 seconds to several minutes with the colorful spinning pinwheel. 

 

Many people have been experiencing this issue, both recently and in the last several years:

https://techcommunity.microsoft.com/t5/azure-virtual-desktop-feedback/copy-and-paste-from-microsoft-remote-desktop-to-mac-causes/idi-p/3947326

https://techcommunity.microsoft.com/t5/azure-virtual-desktop-feedback/microsoft-remote-desktop-for-mac-copy-and-paste-works-a-while/idi-p/3930905

https://learn.microsoft.com/en-us/answers/questions/565240/microsoft-remote-desktop-freezes-constantly-apple

 

Please look into this, it's a productivity killer. And if there's anything I can grab for you that will help (like a snapshot of a process using  the Mac activity monitor) please let me know.

 

EDIT: I just attached a sample and spindump of Slack (the macOS process that gets the spinning wheel of death after copying text on the remote windows machine). 

Comments
Copper Contributor

Yes -- this happens all the time and my brand new MacBook Pro is frozen for minutes.  Please fix this Microsoft.

Copper Contributor

Same issue. I average probably 2-3 hours per day on RD with frequent copies in/out of the client. I've had it happen when copying from RD to Chrome and Sublime. Today, I have gotten the beachball of death 4 times. MacBook Pro M3, everything up to date.