Final Update: Tuesday, 07 June 2022 15:37 UTC
We've confirmed that all systems are back to normal with no customer impact as of 6/7, 14:14 UTC. Our logs show the incident started on 6/7, 12:30 UTC and that during the 1 hours and 44 minutes that it took to resolve the issue. Some customers with Application Insights components in South Africa North region may have experienced intermittent data gaps and incorrect alert activation.
- Root Cause: The failure was due to the dependent backend service which went into unhealthy state.
- Incident Timeline: 1 Hours & 44 minutes - 6/7, 12:30 UTC through 6/7, 14:14 UTC
We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.
-Surya
