Final Update: Tuesday, 07 June 2022 15:13 UTC
We've confirmed that all systems are back to normal with no customer impact as of 6/7, 14:30 UTC. Our logs show the incident started on 6/7, 03:58 UTC and that during the 10 hours and 32 minutes that it took to resolve the issue. Some customers using Application Insights, Log Analytics, Service Map and Azure sentinel may have experienced data access issue and delayed or missed alerts in East US2 region.
- Root Cause: The failure was due to dependent backend services.
- Incident Timeline: 10 Hours & 32 Minutes - 6/7, 03:58 UTC through 6/7, 14:30 UTC
We understand that customers rely on Azure Monitor as a critical service and apologize for any impact this incident caused.
-Surya
Update: Tuesday, 07 June 2022 12:24 UTC
We continue to investigate issues within Application Insights, Log Analytics & Service Map. Root cause is not fully understood at this time. Some customers using Application Insights, Log Analytics, Service Map and Azure sentinel may continue to experience data access issue and delayed or missed alerts in East US2 region. Initial findings indicate that the problem began at 06/07 03:58 UTC. We currently have no estimate for resolution.
- Work Around: NA
- Next Update: Before 06/07 16:30 UTC
-Surya
Update: Tuesday, 07 June 2022 12:21 UTC
We continue to investigate issues within Application Insights, Log Analytics & Service Map. Root cause is not fully understood at this time. Some customers using Application Insights, Log Analytics, Service Map and Azure sentinel may continue to experience data access issue and delayed or missed alerts in East US2 region. Initial findings indicate that the problem began at 06/07 03:58 UTC. We currently have no estimate for resolution.
- Work Around: NA
- Next Update: Before 06/07 16:30 UTC
-Surya
Update: Tuesday, 07 June 2022 08:38 UTC
We continue to investigate issues within Application Insights, Log Analytics & Service Map. Root cause is not fully understood at this time. Some customers using Application Insights, Log Analytics, Service Map and Azure sentinel may continue to experience data access issue and delayed or missed alerts in East US2 region. Initial findings indicate that the problem began at 06/07 ~03:58 UTC. We currently have no estimate for resolution.
- Work Around: none
- Next Update: Before 06/07 13:00 UTC
-Surya
Update: Tuesday, 07 June 2022 06:02 UTC
We continue to investigate issues within Application Insights and Log Analytics. Root cause is not fully understood at this time. Some customers using Application Insights, Log Analytics and Azure sentinel may continue to experience data access issue and delayed or missed alerts in East US2 region. We are working to establish the start time for the issue, initial findings indicate that the problem began at 06/07 ~03:58 UTC. We currently have no estimate for resolution.
- Work Around: none
- Next Update: Before 06/07 09:30 UTC
-Surya
