Final Update: Thursday, 05 November 2020 23:55 UTC
We've confirmed that all systems are back to normal with no customer impact as of 11/5, 23:00 UTC. Our logs show the incident started on 11/5, 18:10 UTC and that during the 4 hours and 50 minutes that it took to resolve the issue some customers utilizing availability tests experienced duplicated results.
- Root Cause: The failure was due to a misconfiguration of a value in a backend system resulting in the failure of test result batch submissions from the SDK.
- Incident Timeline: 4 Hours & 50 minutes - 11/5, 18:10 UTC through 11/5, 23:00 UTC
We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.
-Jeff