Final Update: Wednesday, 04 December 2019 09:47 UTC
We've confirmed that all systems are back to normal with no customer impact as of 12/04, 07:30 UTC. Our logs show the incident started on 11/21, 19:34 UTC and that during the 13 days and 12 hours that it took to resolve the issue some of customers experienced exception while accessing the free assessments.
Root Cause: The failure was due to an issue with one of our dependent service.
Incident Timeline: 13 days & 12 hours- 11/21, 19:34 UTC through 12/04, 07:30 UTC
We understand that customers rely on Azure Log Analytics as a critical service and apologize for any impact this incident caused.
Initial Update: Wednesday, 04 December 2019 07:04 UTC
We are aware of issues within Log Analytics and are actively working on mitigation. Some customers may continue to experience exceptions while accessing the free assessments.
Next Update: Before 12/04 11:30 UTC
We are working hard to resolve this issue and apologize for any inconvenience. -Monish
Update: Wednesday, 04 December 2019 04:07 UTC
We continue to investigate the issues within Log Analytics. Root cause is not fully understood at this time. Some customers continue to experience exceptions while accessing the free assessments.
Next Update: Before 12/04 07:30 UTC
Initial Update: Wednesday, 04 December 2019 01:20 UTC
aware of issues within Log Analytics and are actively investigating. Customer will be facing exceptions while accessing the free assessments - Active Directory Health
Check, SQL Health Check, AD Replication Status, System Center Operations
Manager Health Check, through Microsoft Monitoring Agent and SCOM Agent.
reported an exception System.Exception: [ADAssessment]Failed to run
AdvisorAssessment.exe or generate output DataItem(s).
---> System.IO.DirectoryNotFoundException: Could not find a part of the
path 'C:\\Program Files\\Microsoft Monitoring Agent\\Agent\\Health Service
State\\Monitoring Host Temporary Files 1\\4\\3311548'.
at System.IO.__Error.WinIOError(Int32 errorCode,