Final Update: Sunday, 10 June 2018 10:01 UTC
We've confirmed that all systems are back to normal with no customer impact as of 06/10, 09:55 UTC. Our logs show the incident started on 06/10, 04:43 UTC and that during the 5 hours 12 minutes that it took to resolve the issue some customers would have experienced Data latency in Azure Portal.
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Root Cause: The failure was due to Azure Storage outage in West Europe.
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Incident Timeline: 5 Hours 12 minutes - 06/10, 04:43 UTC through 06/10, 09:55 UTC
We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.
-Mohini Nikam
Update: Sunday, 10 June 2018 07:50 UTC
Root cause has been isolated to Azure Storage Outage in West Europe which was impacting Data latency in Azure Portal.
Engineers re-balanced the load across the nodes in the scale unit
to mitigate the issue. Some customers may experience Data Latency in Azure Portal and we estimate 2 hours before all data latency issues are addressed.
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Work Around: None
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Next Update: Before 06/10 10:00 UTC
-Mohini Nikam
Initial Update: Sunday, 10 June 2018 05:12 UTC
We are aware of issues within Application Insights and are actively investigating. Some customers may experience Data Latency.
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Work Around: None
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Next Update: Before 06/10 09:30 UTC
We are working hard to resolve this issue and apologize for any inconvenience.
-Mohini
