Experiencing Data Gaps issue in Azure Portal for Public Preview Custom Metrics from MDM - 01/25 - Resolved
Published Feb 19 2019 08:41 AM 380 Views
First published on MSDN on Jan 26, 2019
Final Update: Saturday, 26 January 2019 03:19 UTC

We've confirmed that all systems are back to normal with no customer impact as of 1/26, 03:01 UTC. Our logs show the incident started on 1/25, 22:00 UTC and that during the approximately 5 hours that it took to resolve the issue 5608 customers will not be able to see (public preview) custom metrics between the start and end times of the incident.
  • Root Cause: The failure was due to a backend cluster becoming unhealthy.
  • Incident Timeline: 5 Hours & 1 minute - 1/25, 22:00 UTC through 1/26, 03:01 UTC
We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.

-Jeff Miller
Initial Update: Friday, 25 January 2019 23:34 UTC

We are aware of issues within Application Insights and are actively investigating. Some customers may experience Data Gaps in their custom metrics originating from MDM beginning at 22:00 UTC.
  • Work Around: No current workaround
  • Next Update: Before 01/26 04:00 UTC
We are working hard to resolve this issue and apologize for any inconvenience.
-Jeff Miller
Version history
Last update:
‎Feb 19 2019 08:41 AM
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