Experiencing Data Access issue in Azure Portal for Many Data Types - 06/30 - Resolved

[Azure-Monitor-Team]

Final Update: Thursday, 30 June 2022 21:44 UTC

We've confirmed that all systems are back to normal with no customer impact as of 06/30, 20:40 UTC. Our logs show that the incident started on 06/30, 10:30 UTC and that during the 10 hours and 10 minutes that it took to resolve the issue some of the customers experienced intermittent data latency, missed or delayed log search alerts and incorrect alert activation.

• Root Cause: The failure was due to a backend dependency. 
• Incident Timeline: 10 Hours & 10 minutes - 06/30, 10:30 UTC through 06/30, 20:40 UTC

We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.

-Saika

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Update: Thursday, 30 June 2022 19:57 UTC

The backend dependency is in the process of applying Hotfix. Some customers using Application Insights components in West US2 region continue to experience intermittent data latency, missed or delayed log search alerts and incorrect alert activation.

• Work Around: None
• Next Update: Before 06/30 23:00 UTC

-Saika

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Update: Thursday, 30 June 2022 17:09 UTC

Root cause has been isolated to a backend dependency. Some customers using Application Insights components in West US2 region continue to experience intermittent data latency, missed or delayed log search alerts and incorrect alert activation.

• Work Around: None
• Next Update: Before 06/30 20:30 UTC

-Saika

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Initial Update: Thursday, 30 June 2022 14:14 UTC

We are aware of issues within Application Insights and are actively investigating. Some customers using Application Insights components in West US2 may experience intermittent data latency, missed or delayed log search alerts and incorrect alert activation.

• Work Around: None
• Next Update: Before 06/30 17:30 UTC

We are working hard to resolve this issue and apologize for any inconvenience.
-Anmol

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