First published on MSDN on Nov 30, 2018
Final Update: Friday, 30 November 2018 14:57 UTC
We've confirmed that all systems are back to normal with no customer impact as of 11/30, 14:35 UTC. Our logs show the incident started on 11/30, 12:05 UTC and that during the 2 hours and 30 minutes that it took to resolve the issue ~6% of customers would have experienced data access issues in Azure Portal.
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Root Cause: The failure was due to performance degradation in one of our dependent platform services.
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Incident Timeline: 2 Hours & 35 minutes - 11/30, 12:05 UTC through 11/30, 14:35 UTC
We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.
-Mohini
Initial Update: Friday, 30 November 2018 13:00 UTC
We are aware of issues within Application Insights and are actively investigating. Some customers may experience Data Access issues in Azure Portal.
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Work Around: None
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Next Update: Before 11/30 15:00 UTC
We are working hard to resolve this issue and apologize for any inconvenience.
-Mohini
