Experiencing Data Access issue in Azure Portal for Many Data Types - 10/17 - Resolved

[Azure-Monitor-Team]

First published on MSDN on Oct 17, 2018

Final Update: Wednesday, 17 October 2018 11:27 UTC

We've confirmed that all systems are back to normal with no customer impact as of 10/17, 10:50 UTC. Our logs show the incident started on 10/17, 08:45 UTC and that during the 2 hours 5 minutes that it took to resolve the issue 6% of customers experienced data access issues in the Azure portal.

• Root Cause: The failure was due to issues in one of our dependent service .
• Incident Timeline:  2 Hours & 5 minutes - 10/17, 08:45 UTC through 10/17, 10:50 UTC

We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.

-Monish

Update: Wednesday, 17 October 2018 09:22 UTC

We continue to investigate issues within Application Insights.Some customers continue to experience data access issues in the Azure portal. Initial findings indicate that the problem began at 10/17~08:45 UTC.

• Next Update: Before 10/17 11:30 UTC

-Monish