Final Update: Wednesday, 03 October 2018 20:51 UTC
We've confirmed that all systems are back to normal with no customer impact as of 10/03, 19:40 UTC. Our logs show the incident started on 10/03, 19:20 UTC and that during the 20 min that it took to resolve the issue ~10% of customers experienced data access in EUS region.
-
Root Cause: The failure was due to an issue in one of our dependent backend platform services.
-
Incident Timeline: 20 mins - 10/03, 19:20 UTC through 10/03, 19:40 UTC
We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.
-Vishal Suram
