Experiencing Data Access issue in Azure Portal for Many Data Types - 04/24 - Resolved

[Azure-Monitor-Team]

Final Update: Saturday, 24 April 2021 10:17 UTC

We've confirmed that all systems are back to normal with no customer impact as of  04/24, 09:10 UTC. Our logs show the incident started on 04/24, 03:05 UTC and that during the 6 Hours & 5 minutes that it took to resolve the issue some customers may have experienced data access issue and delayed or missed alerts in East US region.

• Root Cause: The failure was due to an issue in one of our backend services.
• Incident Timeline: 6 Hours & 5 minutes - 04/24, 03:05 UTC through 04/24, 09:10 UTC

We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.

-Vyom

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Update: Saturday, 24 April 2021 09:18 UTC

We continue to investigate issues within Application Insights. Root cause is not fully understood at this time. Some customers may experience data access issue and delayed or missed alerts in East US region, initial findings indicate that the problem began at 04/24 03:05 UTC. 

• Work Around: None.
• Next Update: Before 04/24 13:30 UTC

-Vyom

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Update: Saturday, 24 April 2021 06:20 UTC

We continue to investigate issues within Application Insights. Root cause is not fully understood at this time. Some customers may experience data access issue and delayed or missed alerts in East US region.

• Work Around: None
• Next Update: Before 04/24 09:30 UTC

-Vyom

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Initial Update: Saturday, 24 April 2021 04:08 UTC

We are aware of issues within Application Insights and are actively investigating. Some customers may experience data access issue and delayed or missed alerts in East US region.

• Work Around: None
• Next Update: Before 04/24 06:30 UTC

We are working hard to resolve this issue and apologize for any inconvenience.
-Vyom

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