Final Update: Wednesday, 21 April 2021 18:24 UTC
We've confirmed that all systems are back to normal with no customer impact as of 04/21, 17:37 UTC. Our logs show the incident started on 04/21, 16:19 UTC and that during the 1 hour and 18 minutes that it took to resolve the issue some of the customers might have experienced data access issues and delayed or missed alerts in East US2 region.
- Root Cause: The failure was due to an issue in one of our backend services.
- Incident Timeline: 1 Hour & 18 minutes - 04/21, 16:19 UTC through 04/21, 17:37 UTC
We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.
-Saika