Final Update: Tuesday, 06 October 2020 11:02 UTC
We've confirmed that all systems are back to normal with no customer impact as of 10/06 10:00 UTC. Our logs show the incident started on 10/06 5:00 UTC and that during the 5 hours that it took to resolve the issue some customers may have experienced failures while accessing metrics from the Azure Portal and via programmatic methods.
- Root Cause: The failure was due to issues with one of our dependent service.
- Incident Timeline: 5 Hours - 10/06 5:00 UTC through 10/06 10:00 UTC
We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.
-Vyom