Experiencing Data Access issue in Azure Portal for Many Data Types - 06/01 - Resolved
Published Jun 01 2020 09:39 AM 1,299 Views
Final Update: Monday, 01 June 2020 17:10 UTC

We've confirmed that all systems are back to normal with no customer impact as of 6/1, 16:56 UTC. Our logs show the incident started on 6/1, 13:30 UTC and that during the 3 hours and 26 minutes that it took to resolve the issue customers experienced Query and alerting failures.
  • Root Cause: The failure was due to a backend service that became unresponsive.
  • Incident Timeline: 3 Hours & 26 minutes - 6/1, 13:30 UTC through 6/1, 16:56 UTC
We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.

-Jeff

Initial Update: Monday, 01 June 2020 16:38 UTC

We are aware of issues within Application Insights and Log Analytics and are actively investigating. Some customers may experience Data Access issues in East US, West EU, and Central US regions.
  • Work Around: None
  • Next Update: Before 06/01 19:00 UTC
We are working hard to resolve this issue and apologize for any inconvenience.
-Jeff

Version history
Last update:
‎Jun 01 2020 10:18 AM
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