Experiencing Data Access Issue in Azure portal for Log Analytics - 06/11 - Resolved

[Azure-Monitor-Team]

Final Update: Tuesday, 11 June 2019 06:51 UTC

We've confirmed that all systems are back to normal with no customer impact as of 06/11, 06:30 UTC. Our logs show the incident started on 06/11, 03:10 UTC and that during the 3 hours 20 minutes that it took to resolve the issue some customers may have experienced issues accessing Log Search Alerts and Log Search queries via the Azure Portal..

• Root Cause: The failure was due to performance degradation in one of our backend components.
• Incident Timeline: 3 Hours & 20 minutes - 06/11, 03:10 UTC through 06/11, 06:30 UTC
  

We understand that customers rely on Azure Log Analytics as a critical service and apologize for any impact this incident caused.

-Mohini Nikam

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Initial Update: Tuesday, 11 June 2019 04:29 UTC

We are aware of issues within Log Analytics and are actively investigating. Some customers may experience difficulties accessing query logs from Azure portal.

• Work Around: None
• Next Update: Before 06/11 08:30 UTC

We are working hard to resolve this issue and apologize for any inconvenience.
-Mohini Nikam

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