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Experiencing Data Access Issue in Azure portal for Log Analytics - 06/27 - Resolved

Azure-Monitor-Team's avatar
Azure-Monitor-Team
Icon for Microsoft rankMicrosoft
Jun 27, 2022
Final Update: Monday, 27 June 2022 12:14 UTC

We've confirmed that all systems are back to normal with no customer impact as of 06/27, 10:06 UTC. Our logs show the incident started on 06/27, 09:48 UTC and that during the 18 minutes that it took to resolve the issue some of the customers in Central US region may have experienced issues accessing their data as well as missed or delayed alerts.
  • Root Cause: The failure was due to backend dependency service becoming unhealthy.
  • Incident Timeline: 18 minutes - 06/27, 09:48 UTC through 06/27, 10:06 UTC
We understand that customers rely on Azure Log Analytics as a critical service and apologize for any impact this incident caused.

-Soumyajeet
Published Jun 27, 2022
Version 1.0
  • janaya88's avatar
    janaya88
    Copper Contributor
    Jun 28, 2022

    We are experiencing the same issues with WestUS2 region.  About 2 weeks ago we are now not able to install Log Analytics and Insight extension with servers that are onboarded with AzureArc.  This was working seamlessly but now i have a ticket open with the Azure team that's going 2 weeks now.  I have provided logs and screenshots but they are not able to resolve our issue.  We have our Arc environment using private endpoints to send communications through our ExpressRoute.