Experiencing Data Access Issue in Azure and OMS portal for Log Analytics - 12/03 - Resolved

[Azure-Monitor-Team]

First published on MSDN on Dec 03, 2018

Final Update: Monday, 03 December 2018 13:38 UTC

We've confirmed that all systems are back to normal with no customer impact as of 12/03, 13:30 UTC. Our logs show the incident started on 12/03, 09:30 UTC and that during the 4 hours that it took to resolve the issue some of the customers experienced data access issue in Azure and OMS Portal for Log Analytics..

• Root Cause: The failure was due to the issues in one of our dependent service.
• Incident Timeline:  4 Hours - 12/03, 09:30 UTC through 12/03, 13:30 UTC

We understand that customers rely on Azure Log Analytics as a critical service and apologize for any impact this incident caused.

-Monish

Update: Monday, 03 December 2018 12:44 UTC

We continue to investigate issues within Log Analytics.  Some customers in Europe region may experience data access issue in Azure and OMS Portal for Log Analytics.

• Work Around: None
• Next Update: Before 12/03 15:00 UTC

-Monish