Experiencing Data Access for Azure Monitor - 12/01 - Resolved
Published Nov 30 2021 05:43 PM 2,622 Views
Final Update: Wednesday, 01 December 2021 04:53 UTC

We've confirmed that all systems are back to normal with no customer impact as of 12/1, 4:27 UTC. Our logs show the incident started on 12/1, 00:36 UTC and that during the 3 hours and 51 minutes that it took to resolve the issue some customers may have experienced issues querying App service metrics within Azure monitor.
  • Root Cause: We have identified that a long range queries for metrics data in the past has reached the threshold of the metrics system.
  • Incident Timeline: 3 Hours & 51 minutes - 12/1, 00:36 UTC through 12/1, 4:27 UTC
We understand that customers rely on Azure Monitor as a critical service and apologize for any impact this incident caused.


Update: Wednesday, 01 December 2021 02:54 UTC

We are aware of issues with querying App Service metrics within Azure Monitor and are actively investigating. Some customers may experience issues querying App service metrics.
  • Work Around: Retrying queries may help
  • Next Update: Before 12/01 05:00 UTC
We are working hard to resolve this issue and apologize for any inconvenience.

Version history
Last update:
‎Nov 30 2021 09:24 PM
Updated by: