Experiencing Alerting failure issue in Azure Portal for Many Data Types - 05/12 - Resolved

[Azure-Monitor-Team]

Final Update: Tuesday, 12 May 2020 01:34 UTC

We've confirmed that all systems are back to normal with no customer impact as of 05/12, 00:20 UTC. Our logs show the incident started on 05/11, 23:45 UTC and that during the 35 minutes that it took to resolve the issue some customers in West Europe region might have experienced alerting failures.

• Root Cause: The failure was due to an issue in one of our dependent services.
• Incident Timeline: 35 minutes - 05/11, 23:45 UTC through 05/12, 00:20 UTC

We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.

-Saika

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Initial Update: Tuesday, 12 May 2020 00:55 UTC

We are aware of issues within Application Insights in West Europe and are actively investigating. Some customers may experience Alerting failure.

• Work Around: None
• Next Update: Before 05/12 04:00 UTC

We are working hard to resolve this issue and apologize for any inconvenience.

-Saika

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