Experiencing Alerting failure for Metric Alerts - 10/02 - Resolved
Published Oct 01 2020 10:51 PM 1,035 Views
Final Update: Friday, 02 October 2020 05:41 UTC

We've confirmed that all systems are back to normal with no customer impact as of 10/02, 05:15 UTC. Our logs show the incident started on 10/02, 04:05 UTC and that during the 1 Hours & 10 minutes that it took to resolve, some customers may have experienced intermittent data latency and incorrect alert activation in Japan East Region.
  • Root Cause: The failure is due to configuration issues with one of our dependent service.
  • Incident Timeline: 1 Hours & 10 minutes - 10/02, 04:05 UTC through 10/02, 05:15 UTC.
We understand that customers rely on Metric Alerts as a critical service and apologize for any impact this incident caused.

-Vamshi

Version history
Last update:
‎Oct 01 2020 10:54 PM
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