Final Update: Thursday, 22 April 2021 08:47 UTC
We've confirmed that all systems are back to normal with no customer impact as of 04/22, 08:45 UTC. Our logs show the incident started on 04/22, 07:00 UTC and that during the 1 hour and 45 minutes that it took to resolve the issue some customers may have experienced issues with missed or delayed Log Search Alerts in USGov Virginia region.
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Root Cause: The failure was due to configuration changes.
- Incident Timeline: 1 Hour & 45 minutes - 04/22, 07:00 UTC through 04/22, 08:45 UTC
We understand that customers rely on Log Search Alerts as a critical service and apologize for any impact this incident caused.
-Mohini
