Final Update: Saturday, 04 January 2020 12:22 UTC
We've confirmed that all systems are back to normal with no customer impact as of 01/04, 10:20 UTC. Our logs show the incident started on 01/04, 09:20 UTC and that during the 1 hour that it took to resolve the issue some of customers may have experienced Alerting failure and Delayed alerts in East US.
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Root Cause: The failure was due to an issue in one of our dependent services.
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Incident Timeline: 1 Hour - 01/04, 09:20 UTC through 01/04, 10:20 UTC
We understand that customers rely on Log Search Alerts as a critical service and apologize for any impact this incident caused.
-Satya