Experiencing Alerting failure for Log Search Alerts - 09/06 - Resolved
Published Sep 06 2019 07:48 AM 589 Views
Final Update: Friday, 06 September 2019 16:29 UTC

We've confirmed that all systems are back to normal with no customer impact as of 09/06, 15:15 UTC. Our logs show the incident started on 09/06, 13:45 UTC and that during the 1 hours and 30 minutes that it took to resolve the issue 10% of customers using Log alerts which are configured in East US region might have experienced Alerting failure.
  • Root Cause: The failure was due to issues with one of our backend services.
  • Incident Timeline: 1 Hours & 30 minutes - 09/06, 13:45 UTC through 09/06, 15:15 UTC
We understand that customers rely on Log Search Alerts as a critical service and apologize for any impact this incident caused.

-Rama

Initial Update: Friday, 06 September 2019 14:48 UTC

We are aware of issues within Log Search Alerts and are actively investigating. Some customers may experience alerting failure in East US region.
  • Work Around: None
  • Next Update: Before 09/06 18:00 UTC
We are working hard to resolve this issue and apologize for any inconvenience.
-Rama

Version history
Last update:
‎Sep 06 2019 09:35 AM
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