Experiencing Alerting failure for Log Search Alerts - 04/29 - Resolved
Published Apr 29 2019 03:37 AM 767 Views
Final Update: Monday, 29 April 2019 11:03 UTC

We've confirmed that all systems are back to normal with no customer impact as of 04/29, 10:45 UTC. Our logs show the incident started on 04/29, 08:20 UTC and that during the 2 hours 25 minutes that it took to resolve the issue, Customers must have experienced Alerting failures for the alerts configured in the Australia - South East Region.
  • Root Cause: The failure was due to the issues in one of our dependent services. 
  • Incident Timeline2 hours 25 minutes 04/29, 04/29, 08:20 UTC through 04/29, 10:45 UTC
We understand that customers rely on Log Search Alerts as a critical service and apologize for any impact this incident caused.

-Monish

Initial Update: Monday, 29 April 2019 10:34 UTC

We are aware of issues within Log Search Alerts and are actively investigating. Customers may experience Alerting failures for the Alerts configured in the Australia - South East Region.
  • Work Around: None
  • Next Update: Before 04/29 14:00 UTC
We are working hard to resolve this issue and apologize for any inconvenience.
-Monish

Version history
Last update:
‎Apr 29 2019 04:18 AM
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