Final Update: Saturday, 18 April 2020 14:32 UTC
We've confirmed that all systems are back to normal with no customer impact as of 04/18, 14:00 UTC. Our logs show the incident started on 04/18, 10:45 UTC and that during the 3 hours and 15 minutes that it took to resolve the issue some of the customers in China East 2 region may experienced issues with missed or delayed Log Search alerts or experienced difficulties accessing data.
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Root Cause: The failure was due to configuration error of the back end service..
- Incident Timeline: 3 Hours & 15 minutes - 04/18, 10:45 UTC through 04/18, 14:00 UTC
We understand that customers rely on Azure Monitor as a critical service and apologize for any impact this incident caused.
-Santhosh
Initial Update: Saturday, 18 April 2020 13:40 UTC
We are aware of issues within Log Analytics and Application Insights in China Cloud in China East 2 region and are actively investigating. Some customers may experience issues with missed or delayed Log Search alerts or experience difficulties accessing data.
- Work Around: None
- Next Update: Before 04/18 18:00 UTC
We are working hard to resolve this issue and apologize for any inconvenience.
-Santhosh
