Experienced Data Access issue in Azure Portal for Many Data Types - 03/15 - Resolved

[Azure-Monitor-Team]

Final Update: Monday, 15 March 2021 14:32 UTC

We've confirmed that all systems are back to normal with no customer impact as of 03/15, 13:50 UTC. Our logs show the incident started on 03/15, 10:45 UTC and that during the 3 hours 5 minutes that it took to resolve the issue some customers using Azure Monitor Service may have experienced intermittent data latency, data access, and incorrect alert activation in the East US region.

• Root cause: The failure was due to an issue with backend dependency service.
• Incident Timeline: 3 Hours & 5 minutes - 03/15, 10:45 UTC through 03/15, 13:50 UTC
  

We understand that customers rely on Azure Monitor Service as a critical service and apologize for any impact this incident caused.

-Madhav

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Update: Monday, 15 March 2021 12:24 UTC

We continue to investigate issues within Azure Monitor Service. Some customers continue to experience intermittent data latency, data access and incorrect alert activation in East US region. We are working to establish the start time for the issue, initial findings indicate that the problem began at 03/15 10:45 UTC.

• Work Around: None.
• Next Update: Before 03/15 13:30 UTC

-Madhav

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Initial Update: Monday, 15 March 2021 11:59 UTC

We are aware of issues within Application Insights and are actively investigating. Some customers may experience Data Access and Data Latency issues in East US region.

• Work Around: None
• Next Update: Before 03/15 14:00 UTC

We are working hard to resolve this issue and apologize for any inconvenience.
-Madhav

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