Final Update: Friday, 01 May 2020 02:36 UTC
We've confirmed that all systems are back to normal with no customer impact as of 05/01, 01:50 UTC. Our logs show the incident started on 05/01, 01:25 UTC and that during the 25 minutes that it took to resolve the issue 9.3% of customers experienced data latency and data gaps in East Australia region.
- Root Cause: The failure was due to issues in one of our dependent services.
- Incident Timeline: 25 minutes - 05/01, 01:25 UTC through 05/01, 01:50 UTC
We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.
-Leela
