Copilot for MCTs
I participated in the February 2024 Training Services Partner Community Call (TSPCC) about an hour ago, where numerous Copilot courses and Applied Skills Assessments were announced. However, a critical concern remains unaddressed: the accessibility of Copilot for Microsoft Certified Trainers (MCTs) to effectively teach these courses and conduct assessments. The current guidance of "Bring your own subscription" (which was provided to me as a response in the TSPCC Q & A today) for training organizations is impractical and does not align with the needs of MCTs and training service providers (TSPs). The lack of a feasible solution for accessing Copilot presents a significant barrier to entry, particularly for individual trainers and small to medium-sized TSPs. The financial burden of procuring a Copilot license, with its substantial upfront cost and lack of a monthly payment option, is a deterrent to many, including myself and many TSPs in my region. This situation creates an uneven playing field, favoring larger enterprise TSPs capable of acquiring multiple licenses, thereby monopolizing the market and client base. It is imperative to recognize that the demand for instructor-led training in Copilot is high, with students seeking guidance and consultation in navigating this revolutionary tool. The self-learning route is not a viable alternative for all learners. I urge Microsoft WWL to expedite the development of a solution that provides MCTs with complimentary access to Copilot, enabling us to deliver the high-quality training that is in demand. The current model is not sustainable and risks alienating a significant portion of the training community. It is crucial for Microsoft WWL to address this issue promptly to ensure the successful rollout of Copilot courses and to maintain the integrity and inclusivity of the MCT program.Update on MCT Manual Enrollment Process
Training Services Partners, Existing and New Microsoft Certified Trainers (MCTs), and ISCPs We know it’s been a long road—over a year of manual MCT enrollments—and we sincerely apologize for the delays. Currently, onboarding is booking several months out. 💡 Need to teach before your scheduled onboarding? If it’s urgent, email mctprog@microsoft.com and we’ll do our best to accommodate. ⚠️ Please note: Escalation grants limited access—you’ll get into the MCT Lounge, Learning Download Center, and labs. However, Visual Studio and discounted exams will only be available after full onboarding, which takes ~2 months from your onboarding date. 🔧 We do not yet have a timeline for when the automated enrollment tool will be restored, but we’ll keep you posted. ✅ In the meantime, please continue working with your ISCP to get onboarded as an MCT. Thank you for your patience and continued dedication to the MCT program. 💙FY26 TSP Community Call Thread
We'll use this thread to post updates for TSP Community Calls, including calendar invites to upcoming calls and links to post-call decks and recordings. Please note: the folder linked after each call is a temporary repository while we wait to get the deck and recording uploaded to the Learning Resources site. These links expire after each subsequent call. Instead, you can find the last 12 months of call decks and recordings in our Community Call collection.New Training Services Partner Onboarding Update
Hello new TSPs. We are currently updating the onboarding process to provide better communications around process and timing. While we work to update, please send me a private message if you have completed the onboarding form and you are currently waiting on a response. I anticipate this workaround to last for a few weeks and for us to have a new process in place in January. Once the update is complete and the normal process resumes, I will delete this thread. Thanks, DanBadge redemption is received poorly by our students
Hello everyone, I would like to address a matter concerning the new partner program requirements set by Microsoft. While I understand the need for new KPI metrics, we have encountered a significant challenge in getting our students to redeem their badges. There are multiple reasons contributing to this issue, but one stands out the most: once the badge is activated, everything related to the course in MS Learn is marked as completed. As a result, students lose track of their progress within MS Learn, leading many of them to refrain from redeeming their badges. Despite our efforts to prompt students to redeem their badges towards the end of the course, a significant number of them still choose not to do so. Furthermore, we have observed that many students do not perceive the added value of these badges. They enroll in courses with the intention of acquiring new knowledge and skills, placing little importance on the badges themselves. Consequently, these students are less likely to redeem their badges, regardless of how frequently we remind them or emphasize the importance of these metrics. This situation directly impacts our standing as a Microsoft Learning Partner. It can be frustrating as a Learning Partner to be held accountable for an aspect that is largely beyond our control and influence. While we can and do ask students to claim their badges multiple times, we cannot force them to do so. Another source of frustration is the lack of visibility regarding the response rates for badge redemption. There is currently no dashboard available to Learning Partners to track this information. This creates uncertainty and makes it challenging for us to effectively manage this aspect, despite its significant impact on our performance as a Learning Partner. Essentially, for a Learning Partner, it feels like operating in a black box. Please note that I am aware that a dashboard for badge redemption is planned to be available after the summer. However, it is important to highlight that even during this interim period without visibility, we are already being held accountable for these KPI metrics. Although I remain optimistic about the new partner program and understand Microsoft's motivations, I believe there is a need for greater transparency. When Learning Partners are measured on specific KPI metrics, it would be beneficial to provide them with insights into those same metrics. For our other initiatives, such as MTM, we perform daily data extractions and visualize the results through Power BI dashboards. However, when it comes to badge redemption, we lack such tools. Please understand that my intention is not to be disrespectful. I simply wanted to share my thoughts on this matter. Thank you for your attention. Kind regards, Marnix WolfFix Implemented - Are You Having Achievement Code Issues?
July 27 - Fix has been deployed. It may take up to 24 hours to propagate through the system. If you don't see achievement code buttons return by Tuesday afternoon Pacific Time, please let me know. Also, make sure you're loading a refreshed version of the page (crtl + r). July 24 - Deployment of fix is now scheduled for Monday, July 27th. July 23 - Fix has been delayed while other fixes occur at the datacenter level. Awaiting details on a new timing for the fix. Will update here when I know more. July 22 - Fix should start rolling out tonight. Please check the course page for the achievement code button (Hit crtl + r to refresh). Please let me know if you still do not see the button after July 23. Thank you. July 18 - Good news today. Engineering has determined the issue, and a fix is coming in the early days of next week. I'll keep you updated when we get the fix implemented. Thank you for your patience. July 15 - our engineering team is not seeing a widespread outage on their side, but they are continuing to investigate. If you are still experiencing an outage please send me a private message (please do not post any PII directly in this thread) with the following: Your partner organization name (+ MPN ID if you know it) Email address you're using to log into your Admin account on Learn Which courses you were previously able to generate codes but no longer can (examples, doesn't have to be all of them) Approximately how long you have not been able to generate the codes I plan to update this thread every 2 days while we investigate the issue. Thank you! July 13 - thanks to all that shared their current achievement code issues. The team continues to investigate but no current time to resolution. July 1 - Hi all, I've seen a few posts regarding sudden issues in generating achievement codes. If this is an issue for you can you please reply to this with the course you're trying to generate and the approximate time you tried to generate? Trying to determine the scope of the problem. If you previously had an issue but it appears to be resolved now, please let me know that as well. Thanks, Dan
The new MD-102 and the missing labs
Hi. This complete rewrite of MD-102 has been long underway and very much wanted. The new courseware arrived on time, but much to our disappointment, we discovered that labs will first arrive in the next 30-60 days. Clients will not be happy with a 5 days course without labs. If this is the new norm, then it will render the Courseware Title Plan useless, if we only get part of the course on the dates mentioned.
