Making call from Outlook contact card to a phone number no longer working since 1.6.00.18681
Dear all Since Update to Teams 1.6.00.18681, starting a call from Outlook contact card to a phone number is no longer working. Presence is visible, which indicates Teams Presence Plugin, which is handling these requests, is in general working. Making calls to a SIP address of a contact (IM address) is still working, only calls to phone numbers are broken. After clicking to link with phone number under "Work phone" nothing happens. This worked before. User is fully enabled for Teams Telephony. Does someone else mentioned this issue and found a solution to make it work again? Best Regards,
Can't update external number in call flows anymore
We've been using a Teams call flow for a rotating oncall setup. Once a week we login and change the External number the call flow is pointed at the cell of the person on call for that week. This week after months of it working fine, it will not accept any external phone number. We get the error "The input number is incorrect" when we try to update it. Is anyone else experiencing this?
Phone number management
Hi Everyone, I am interested to hear what others are doing to manage/record their DID usage for Teams. We are close to migrating to Teams from SfB 2015. We currently keep record of all our DIDs via Excel. We have a sheet for each site location that contains a DID Range, individual DIDs and who/ if they are assigned, as well as some other notes about the number. For example if its a shared account line, or open area line, etc... Excel has been working out but was wondering if there was other options. First thing that comes to mind is Power BI but I don't have much experience with that. Thanks! Ian...
Help for Enterprise PBX Tech Moving to Teams Phone System
I have worked years in both Voice and IT. I am proficient in MS Servers and Desktops, Cisco Routers and Switches and Traditional Telephony / PBX Dial Plan and Call Routing Architecture...that architecture tends to be similar between all tradtional PBXs from AVAYA, Fujitsu, Nortel, etc... Are there any documents, guides or videos that explain MS Teams Phone System Architecture from the traditional Telephony / PBX point of view?induce delay on ringback tone
using direct routing with teams phone system ... noticed when a teams client dials out to external pstn number it pretty much straightaway sends calling party the ring back tone ... so there could be 2-3 ring back tones on the calling end (approx. 4-5 secs.) before the called party eventually receives the first ringing tone .. is there a way to induce a delay in that initial ring back tone Teams phone system sends to the Teams client ? i just don't want to start giving ringback tone straight away when 180 ringing from itsp is not received for another good 3-4 seconds. thanks.
