Headsets plays dial tone sound
Hi Has others notified that when you are having Skype for Business and Microsoft Teams on the same workstation, in some scenarios the headset start playing the dial tone. Microsoft have the following page to describing the issue: Skype for Business plays a dial tone during a Teams call, but at least on our end this issue has been away quite many months, or years even. But suddenly this issue is here again and wondering why..? Also it looks that those solutions seems to be not help.
Busy signal on outbound call to PSTN
We have a user configured to the point where they now have a dialpad in their Teams client. We have an auto-attendant created and when we dial into that number, we can transfer the call to the user's Teams client successfully. However, when we try to make a call out to the PSTN we just get a "Unavailable The person you're trying to reach isn't available. Try again later." The user has a Microsoft calling plan assigned and we are not using direct routing. We can't see anything that could be the issue since everything seems to be in order. Here are some parameters from the user: Phone number type: Online OnPremEnterpriseVoiceEnabled: False HostedVoiceMail: True EnterpriseVoiceEnabled: True TeamsVoiceRoute: False OnPremLineURIManuallySet: True VoicePolicy: BusinessVoice TeamsUpgradeEffectiveMode: TeamsOnly DialPlan: US LocationPolicy: US HostedVoicemailPolicy: BusinessVoice
