reliability
119 TopicsSomething is preventing you from using Windows App right now.
After being auto-updated from Windows App version 2.0.327.0 to version 2.0.328.0, some of our users can't launch their Windows App anymore and get an error message says: "Something is preventing you from using Windows App right now." Since there is no way to control the update process, we could only let our desk users use MSRDC instead, as a temporary solution. For the frontline users, I could only pray that this problem will not take place until weekend. If any Microsoft person sees this post, please let the Windows App team know about this and fix this problem ASAP.313Views2likes5CommentsIssues when using RD client on iPad with hardware keyboard
I’m using a 2022 iPad Pro m2 with Magic Keyboard on iPadOS 18, when I’m connected to my laptop, my keyboard doesn’t work at all unless I click the keyboard icon on the right side of the screen, which is usually for the onscreen keyboard and f-keys. I didn’t need to do this in the older versions of RD client, would be pretty annoying if a keyboard bar and a control dot have to pop up even I’m using a hardware keyboard. Also when I’m trying to type Chinese, it would use iOS’s Chinese input method instead of Windows Chinese input method, which is also really annoying and buggy especially in iOS 18 which the word selector wouldn’t show up at all. Would be really nice if Microsoft could solve these issues!473Views0likes3CommentsBug: Microsoft Remote Desktop on Mac Hangs when copied a large file on remote desktop
I've found a bug that happens to hang Microsoft Remote Desktop on Mac quite often. With shared clipboard enabled (It might also reproduce without shared clipboard, but I didn't try it): On the remote desktop, copy a folder or solution that is fairly large. It doesn't need to be multiple gigabytes, but tens of MB usually can do the trick. Then, switch back to your normal desktop. Once I do this, my Microsoft Remote Desktop now pinwheels and hangs, and I must force quit it and restart it in order to access my remote desktop again.585Views0likes3CommentsWindows App Disconnects my Remote session randomly
It seems the Windows App (for Mac) disconnects me from my Remote Desktop session randomly. It could stay connected for a few seconds or unto 45 minutes. Doesn't matter if its idol or if I am doing something... I am using WireGuard but have also tried with L2TP and get the same results If I connect from my Windows VM using Wireguard and Remote Desktop all is good so everything is pointing to Windows App. There are a couple of entries in my Console relating to Windows App when it crashes but that couple be for any reason... Anyone else have similar or could offer any help please let me know144Views1like2CommentsDevices that are updated to MacOS 15.01 will have frequent disconnects when on RDP sessions
Hi There, We're facing an issue with the Windows App for MacOS devices. When one of our users upgrades to the latest MacOS Sequoia update, version 15.01. They will face constant disconnects on RDP connections to servers. Often with the error code which will be attached to the support ticket. The connection will last from only a couple of minutes, with the longest anyone has managed being around 30 minutes at the most before dropping out. Since we have teams that need connections that last longer than 30 minutes, this is becoming very disruptive. This doesn't impact those on previous MacOS versions or other operating systems. Work around methods when looking online into this suggest turning local firewall settings off, which isn't possible due to company policy. Thank you.340Views5likes6CommentsMemory leak in recent Windows release
I got an update to Remote Desktop client for Windows ~2 weeks ago. Since then, my Remote Desktop process leaks memory to the tune of 100-200MBs, even after a session is closed. Additionally, I'm now no longer able to reconnect to a session without killing the Remote Desktop process before attempting to reconnect. This will occassionally lead to OOMs, or some aggressively memory harvesting occurs when the application has consumed most of available memory.25Views0likes2CommentsMacOS Windows App Dynamic Resolution not working
When using MacOS Windows App 11.0.5, if the AVD icon settings are left un-customised, the App does not honour the host pool setting to enable Dynamic Resolution. Dynamic Resolution only seems to work if it's explicitly enabled on each AVD icon within the Windows App on the client device. Our users expect Dynamic Resolution to work by default. It's enabled in the host pool and it previously worked on the RD Client.