records management
57 TopicsHow to deploy Microsoft Purview DSPM for AI to secure your AI apps
Microsoft Purview Data Security Posture Management (DSPM for AI) is designed to enhance data security for the following AI applications: Microsoft Copilot experiences, including Microsoft 365 Copilot. Enterprise AI apps, including ChatGPT enterprise integration. Other AI apps, including all other AI applications like ChatGPT consumer, Microsoft Copilot, DeepSeek, and Google Gemini, accessed through the browser. In this blog, we will dive into the different policies and reporting we have to discover, protect and govern these three types of AI applications. Prerequisites Please refer to the prerequisites for DSPM for AI in the Microsoft Learn Docs. Login to the Purview portal To begin, start by logging into Microsoft 365 Purview portal with your admin credentials: In the Microsoft Purview portal, go to the Home page. Find DSPM for AI under solutions. 1. Securing Microsoft 365 Copilot Discover potential data security risks in Microsoft 365 Copilot interactions In the Overview tab of DSPM for AI, start with the tasks in “Get Started” and Activate Purview Audit if you have not yet activated it in your tenant to get insights into user interactions with Microsoft Copilot experiences In the Recommendations tab, review the recommendations that are under “Not Started”. Create the following data discovery policies to discover sensitive information in AI interactions by clicking into each of them and select “Create policies”. Detect risky interactions in AI apps - This public preview Purview Insider Risk Management policy helps calculate user risk by detecting risky prompts and responses in Microsoft 365 Copilot experiences. Click here to learn more about Risky AI usage policy. With the policies to discover sensitive information in Microsoft Copilot experiences in place, head back to the Reports tab of DSPM for AI to discover any AI interactions that may be risky, with the option to filter to Microsoft Copilot Experiences, and review the following for Microsoft Copilot experiences: Total interactions over time (Microsoft Copilot) Sensitive interactions per AI app Top unethical AI interactions Top sensitivity labels references in Microsoft 365 Copilot Insider Risk severity Insider risk severity per AI app Potential risky AI usage Protect sensitive data in Microsoft 365 Copilot interactions From the Reports tab, click on “View details” for each of the report graphs to view detailed activities in the Activity Explorer. Using available filters, filter the results to view activities from Microsoft Copilot experiences based on different Activity type, AI app category and App type, Scope, which support administrative units for DSPM for AI, and more. Then drill down to each activity to view details including the capability to view prompts and response with the right permissions. To protect the sensitive data in interactions for Microsoft 365 Copilot, review the Not Started policies in the Recommendations tab and create these policies: Information Protection Policy for Sensitivity Labels - This option creates default sensitivity labels and sensitivity label policies. If you've already configured sensitivity labels and their policies, this configuration is skipped. Protect sensitive data referenced in Microsoft 365 Copilot - This guides you through the process of creating a Purview Data Loss Prevention (DLP) policy to restrict the processing of content with specific sensitivity labels in Copilot interactions. Click here to learn more about Data Loss Prevention for Microsoft 365 Copilot. Protect sensitive data referenced in Copilot responses - Sensitivity labels help protect files by controlling user access to data. Microsoft 365 Copilot honors sensitivity labels on files and only shows users files they already have access to in prompts and responses. Use Data assessments to identify potential oversharing risks, including unlabeled files. Stay tuned for an upcoming blog post on using DSPM for AI data assessments! ommended action to protect sensitive data referenced in Copilot responses Use Copilot to improve your data security posture - Data Security Posture Management combines deep insights with Security Copilot capabilities to help you identify and address security risks in your org. Once you have created policies from the Recommendations tab, you can go to the Policies tab to review and manage all the policies you have created across your organization to discover and safeguard AI activity in one centralized place, as well as edit the policies or investigate alerts associated with those policies in solution. Note that additional policies not from the Recommendations tab will also appear in the Policies tab when DSPM for AI identifies them as policies to Secure and govern all AI apps. Govern the prompts and responses in Microsoft 365 Copilot interactions Understand and comply with AI regulations by selecting “Guided assistance to AI regulations” in the Recommendations tab and walking through the “Actions to take”. From the Recommendations tab, create a Control unethical behavior in AI Purview Communications Compliance policy to detect sensitive information in prompts and responses and address potentially unethical behavior in Microsoft Copilot experiences and ChatGPT for Enterprise. This policy covers all users and groups in your organization. To retain and/or delete Microsoft 365 Copilot prompts and responses, setup a Data Lifecycle policy by navigating to Microsoft Purview Data Lifecycle Management and find Retention Policies under the Policies header. You can also preserve, collect, analyze, review, and export Microsoft 365 Copilot interactions by creating an eDiscovery case. 2. Securing Enterprise AI apps Please refer to this amazing blog on Unlocking the Power of Microsoft Purview for ChatGPT Enterprise | Microsoft Community Hub for detailed information on how to integrate with ChatGPT for enterprise, the Purview solutions it currently supports through Purview Communication Compliance, Insider Risk Management, eDiscovery, and Data Lifecycle Management. Learn more about the feature also through our public documentation. 3. Securing other AI Microsoft Purview DSPM for AI currently supports the following list of AI sites. Be sure to also check out our blog on the new Microsoft Purview data security controls for the browser & network to secure other AI apps. Discover potential data security risks in prompts sent to other AI apps In the Overview tab of DSPM for AI, go through these three steps in “Get Started” to discover potential data security risk in other AI interactions: Install Microsoft Purview browser extension ser extension For Windows users: The Purview extension is not necessary for the enforcement of data loss prevention on the Edge browser but required for Chrome to detect sensitive info pasted or uploaded to AI sites. The extension is also required to detect browsing to other AI sites through an Insider Risk Management policy for both Edge and Chrome browser. Therefore, Purview browser extension is required for both Edge and Chrome in Windows. For MacOS users: The Purview extension is not necessary for the enforcement of data loss prevention on macOS devices, and currently, browsing to other AI sites through Purview Insider Risk Management is not supported on MacOS, therefore, no Purview browser extension is required for MacOS. Onboard devices to Microsoft Purview Extend your insights for data discovery – this one-click collection policy will setup three separate Purview detection policies for other AI apps: Detect sensitive info shared in AI prompts in Edge – a Purview collection policy that detects prompts sent to ChatGPT consumer, Micrsoft Copilot, DeepSeek, and Google Gemini in Microsoft Edge and discovers sensitive information shared in prompt contents. This policy covers all users and groups in your organization in audit mode only. Detect when users visit AI sites – a Purview Insider Risk Management policy that detects when users use a browser to visit AI sites. Detect sensitive info pasted or uploaded to AI sites – a Purview Endpoint Data loss prevention (eDLP) policy that discovers sensitive content pasted or uploaded in Microsoft Edge, Chrome, and Firefox to AI sites. This policy covers all users and groups in your org in audit mode only. With the policies to discover sensitive information in other AI apps in place, head back to the Reports tab of DSPM for AI to discover any AI interactions that may be risky, with the option to filter by Other AI Apps, and review the following for other AI apps: Total interactions over time (other AI apps) Total visits (other AI apps) Sensitive interactions per AI app Insider Risk severity Insider risk severity per AI app Protect sensitive info shared with other AI apps From the Reports tab, click on “View details” for each of the report graphs to view detailed activities in the Activity Explorer. Using available filters, filter the results to view activities based on different Activity type, AI app category and App type, Scope, which support administrative units for DSPM for AI, and more. To protect the sensitive data in interactions for other AI apps, review the Not Started policies in the Recommendations tab and create these policies: Fortify your data security – This will create three policies to manage your data security risks with other AI apps: 1) Block elevated risk users from pasting or uploading sensitive info on AI sites – this will create a Microsoft Purview endpoint data loss prevention (eDLP) policy that uses adaptive protection to give a warn-with-override to elevated risk users attempting to paste or upload sensitive information to other AI apps in Edge, Chrome, and Firefox. This policy covers all users and groups in your org in test mode. Learn more about adaptive protection in Data loss prevention. 2) Block elevated risk users from submitting prompts to AI apps in Microsoft Edge – this will create a Microsoft Purview browser data loss prevention (DLP) policy, and using adaptive protection, this policy will block elevated, moderate, and minor risk users attempting to put information in other AI apps using Microsoft Edge. This integration is built-in to Microsoft Edge. Learn more about adaptive protection in Data loss prevention. 3) Block sensitive info from being sent to AI apps in Microsoft Edge - this will create a Microsoft Purview browser data loss prevention (DLP) policy to detect inline for a selection of common sensitive information types and blocks prompts being sent to AI apps while using Microsoft Edge. This integration is built-in to Microsoft Edge. Once you have created policies from the Recommendations tab, you can go to the Policies tab to review and manage all the policies you have created across your organization to discover and safeguard AI activity in one centralized place, as well as edit the policies or investigate alerts associated with those policies in solution. Note that additional policies not from the Recommendations tab will also appear in the Policies tab when DSPM for AI identifies them as policies to Secure and govern all AI apps. Conclusion Microsoft Purview DSPM for AI can help you discover, protect, and govern the interactions from AI applications in Microsoft Copilot experiences, Enterprise AI apps, and other AI apps. We recommend you review the Reports in DSPM for AI routinely to discover any new interactions that may be of concern, and to create policies to secure and govern those interactions as necessary. We also recommend you utilize the Activity Explorer in DSPM for AI to review different Activity explorer events while users interacting with AI, including the capability to view prompts and response with the right permissions. We will continue to update this blog with new features that become available in DSPM for AI, and stay tuned for another blog post on addressing oversharing for deploying Microsoft 365 Copilot with Microsoft Purview DSPM for AI Data Assessments! Follow-up Reading Check out this blog on the details of each recommended policies in DSPM for AI: Microsoft Purview – Data Security Posture Management (DSPM) for AI | Microsoft Community Hub Address oversharing concerns with Microsoft 365 blueprint - aka.ms/Copilot/Oversharing Microsoft Purview data security and compliance protections for Microsoft 365 Copilot and other generative AI apps | Microsoft Learn Considerations for deploying Microsoft Purview AI Hub and data security and compliance protections for Microsoft 365 Copilot and Microsoft Copilot | Microsoft Learn Commonly used properties in Copilot audit logs - Audit logs for Copilot and AI activities | Microsoft Learn Supported AI sites by Microsoft Purview for data security and compliance protections | Microsoft Learn Where Copilot usage data is stored and how you can audit it - Microsoft 365 Copilot data protection and auditing architecture | Microsoft Learn Downloadable whitepaper: Data Security for AI Adoption | Microsoft Public roadmap for DSPM for AI - Microsoft 365 Roadmap | Microsoft 3651.5KViews6likes0CommentsFile Plan/Retention Labels cannot be deleted OR found in content explorer
When we try to delete a Purview Records Management > File Plan label (or Data Lifecycle Management > Retention label), we get the following error: "You can't delete this record label because it's currently applied to items in your organization. You can use content explorer to determine which items have this label applied." (see attached image). When we go to content explorer to find the label (in this example, Bank Reconciliations), it doesn't appear to exist (see attached image). We also reviewed our Label policies and Retention policies, and the given labels are not associated with any policy that we can see. So, in result, we cannot clean up File Plan labels since we can't find and remove the association between them and policies / items. Has anyone encountered this error when deleting file plan retention labels, but then unable to find anything the label is associated with?224Views1like5CommentsUnlocking the Power of Microsoft Purview for ChatGPT Enterprise
In today's rapidly evolving technology landscape, data security and compliance are key. Microsoft Purview offers a robust solution for managing and securing interactions with AI based solutions. This integration not only enhances data governance but also ensures that sensitive information is handled with the appropriate controls. Let's dive into the benefits of this integration and outline the steps to integrate with ChatGPT Enterprise in specific. The integration works for Entra connected users on the ChatGPT workspace, if you have needs that goes beyond this, please tell us why and how it impacts you. Benefits of Integrating ChatGPT Enterprise with Microsoft Purview Enhanced Data Security: By integrating ChatGPT Enterprise with Microsoft Purview, organizations can ensure that interactions are securely captured and stored within their Microsoft 365 tenant. This includes user text prompts and AI app text responses, providing a comprehensive record of communications. Compliance and Governance: Microsoft Purview offers a range of compliance solutions, including Insider Risk Management, eDiscovery, Communication Compliance, and Data Lifecycle & Records Management. These tools help organizations meet regulatory requirements and manage data effectively. Customizable Detection: The integration allows for the detection of built in can custom classifiers for sensitive information, which can be customized to meet the specific needs of the organization. To help ensures that sensitive data is identified and protected. The audit data streams into Advanced Hunting and the Unified Audit events that can generate visualisations of trends and other insights. Seamless Integration: The ChatGPT Enterprise integration uses the Purview API to push data into Compliant Storage, ensuring that external data sources cannot access and push data directly. This provides an additional layer of security and control. Step-by-Step Guide to Setting Up the Integration 1. Get Object ID for the Purview account in Your Tenant: Go to portal.azure.com and search for "Microsoft Purview" in the search bar. Click on "Microsoft Purview accounts" from the search results. Select the Purview account you are using and copy the account name. Go to portal.azure.com and search for “Enterprise" in the search bar. Click on Enterprise applications. Remove the filter for Enterprise Applications Select All applications under manage, search for the name and copy the Object ID. 2. Assign Graph API Roles to Your Managed Identity Application: Assign Purview API roles to your managed identity application by connecting to MS Graph utilizing Cloud Shell in the Azure portal. Open a PowerShell window in portal.azure.com and run the command Connect-MgGraph. Authenticate and sign in to your account. Run the following cmdlet to get the ServicePrincipal ID for your organization for the Purview API app. (Get-MgServicePrincipal -Filter "AppId eq '9ec59623-ce40-4dc8-a635-ed0275b5d58a'").id This command provides the permission of Purview.ProcessConversationMessages.All to the Microsoft Purview Account allowing classification processing. Update the ObjectId to the one retrieved in step 1 for command and body parameter. Update the ResourceId to the ServicePrincipal ID retrieved in the last step. $bodyParam= @{ "PrincipalId"= "{ObjectID}" "ResourceId" = "{ResourceId}" "AppRoleId" = "{a4543e1f-6e5d-4ec9-a54a-f3b8c156163f}" } New-MgServicePrincipalAppRoleAssignment -ServicePrincipalId '{ObjectId}' -BodyParameter $bodyParam It will look something like this from the command line We also need to add the permission for the application to read the user accounts to correctly map the ChatGPT Enterprise user with Entra accounts. First run the following command to get the ServicePrincipal ID for your organization for the GRAPH app. (Get-MgServicePrincipal -Filter "AppId eq '00000003-0000-0000-c000-000000000000'").id The following step adds the permission User.Read.All to the Purview application. Update the ObjectId with the one retrieved in step 1. Update the ResourceId with the ServicePrincipal ID retrieved in the last step. $bodyParam= @{ "PrincipalId"= "{ObjectID}" "ResourceId" = "{ResourceId}" "AppRoleId" = "{df021288-bdef-4463-88db-98f22de89214}" } New-MgServicePrincipalAppRoleAssignment -ServicePrincipalId '{ObjectId}' -BodyParameter $bodyParam 3. Store the ChatGPT Enterprise API Key in Key Vault The steps for setting up Key vault integration for Data Map can be found here Create and manage credentials for scans in the Microsoft Purview Data Map | Microsoft Learn When setup you will see something like this in Key vault. 4. Integrate ChatGPT Enterprise Workspace to Purview: Create a new data source in Purview Data Map that connects to the ChatGPT Enterprise workspace. Go to purview.microsoft.com and select Data Map, search if you do not see it on the first screen. Select Data sources Select Register Search for ChatGPT Enterprise and select Provide your ChatGPT Enterprise ID Create the first scan by selecting Table view and filter on ChatGPT Add your key vault credentials to the scan Test the connection and once complete click continue When you click continue the following screen will show up, if everything is ok click Save and run. Validate the progress by clicking on the name, completion of the first full scan may take an extended period of time. Depending on size it may take more than 24h to complete. If you click on the scan name you expand to all the runs for that scan. When the scan completes you can start to make use of the DSPM for AI experience to review interactions with ChatGPT Enterprise. The mapping to the users is based on the ChatGPT Enterprise connection to Entra, with prompts and responses stored in the user's mailbox. 5. Review and Monitor Data: Please see this article for required permissions and guidance around Microsoft Purview Data Security Posture Management (DSPM) for AI, Microsoft Purview data security and compliance protections for Microsoft 365 Copilot and other generative AI apps | Microsoft Learn Use Purview DSPM for AI analytics and Activity Explorer to review interactions and classifications. You can expand on prompts and responses in ChatGPT Enterprise 6. Microsoft Purview Communication Compliance Communication Compliance (here after CC) is a feature of Microsoft Purview that allows you to monitor and detect inappropriate or risky interactions with ChatGPT Enterprise. You can monitor and detect requests and responses that are inappropriate based on ML models, regular Sensitive Information Types, and other classifiers in Purview. This can help you identify Jailbreak and Prompt injection attacks and flag them to IRM and for case management. Detailed steps to configure CC policies and supported configurations can be found here. 7. Microsoft Purview Insider Risk Management We believe that Microsoft Purview Insider Risk Management (here after IRM) can serve a key role in protecting your AI workloads long term. With its adaptive protection capabilities, IRM dynamically adjusts user access based on evolving risk levels. In the event of heightened risk, IRM can enforce Data Loss Prevention (DLP) policies on sensitive content, apply tailored Entra Conditional Access policies, and initiate other necessary actions to effectively mitigate potential risks. This strategic approach will help you to apply more stringent policies where it matters avoiding a boil the ocean approach to allow your team to get started using AI. To get started use the signals that are available to you including CC signals to raise IRM tickets and enforce adaptive protection. You should create your own custom IRM policy for this. Do include Defender signals as well. Based on elevated risk you may select to block users from accessing certain assets such as ChatGPT Enterprise. Please see this article for more detail Block access for users with elevated insider risk - Microsoft Entra ID | Microsoft Learn. 8. eDiscovery eDiscovery of AI interactions is crucial for legal compliance, transparency, accountability, risk management, and data privacy protection. Many industries must preserve and discover electronic communications and interactions to meet regulatory requirements. Including AI interactions in eDiscovery ensures organizations comply with these obligations and preserves relevant evidence for litigation. This process also helps maintain trust by enabling the review of AI decisions and actions, demonstrating due diligence to regulators. Microsoft Purview eDiscovery solutions | Microsoft Learn 9. Data Lifecycle Management Microsoft Purview offers robust solutions to manage AI data from creation to deletion, including classification, retention, and secure disposal. This ensures that AI interactions are preserved and retrievable for audits, litigation, and compliance purposes. Please see this article for more information Automatically retain or delete content by using retention policies | Microsoft Learn. Closing By following these steps, organizations can leverage the full potential of Microsoft Purview to enhance the security and compliance of their ChatGPT Enterprise interactions. This integration not only provides peace of mind but also empowers organizations to manage their data more effectively. We are still in preview some of the features listed are not fully integrated, please reach out to us if you have any questions or if you have additional requirements.2.6KViews1like2CommentsCannot login to Service Trust Portal
Hi, I'm trying to get some certificates from the service trust portal, but I keep getting "Service Trust Portal no longer support Microsoft Account (MSA) access." I'm using an account registered on Azure and I checked the Azure Active Directory, and the user exists (seeing it's the owner of the account). What am I missing here?3KViews1like5CommentsNew M365 Copilot Data Lifecycle Management options
Organizations can use Purview Data Lifecycle Management policies to keep or delete Microsoft 365 Copilot prompts and responses, known as interactions. For example, organizations may want to keep prompts and responses for legal reasons or ensure they are deleted after a period of time due to a company policy. Previously, these Copilot interactions shared a policy targeting location with Microsoft Teams chats, which meant that Copilot interactions and Teams chats were managed using the same retention and deletion settings. Organizations often have different retention and deletion strategies for these two types of content, so managing them with the same settings was too inflexible. Today we are announcing a new Data Lifecycle Management policy location dedicated to Microsoft Copilot experiences. This new location enables admins to specify retention and deletion settings for only Copilot interactions, separate from Microsoft Teams chat settings. For example, now you can delete Microsoft Teams chats after 90 days and delete Copilot interactions after 30 days. Additionally, this Copilot experiences location will manage both Microsoft 365 and Copilot Studio generated interactions. Organizations that are currently using Data Lifecycle Management to retain or delete Copilot interactions will not experience any changes to how their data is managed today. To take advantage of this new location separation, a compliance administrator will need to create a new policy using the new Copilot experiences location and a new Microsoft Teams chat policy. Then once the policy takes effect, you can delete the old, combined location policy. Learn more about retention and deletion for Copilot interactions in Data Lifecycle Management. Data Lifecycle Management Resources Ninja training: https://aka.ms/DLM/NinjaTraining Interactive guide: https://aka.ms/Guide Documentation: https://aka.ms/DLM/Documentation Blog: https://aka.ms/DLM/Blog Roadmap: https://aka.ms/DLM/Roadmap Customer stories: https://aka.ms/DLM/Stories Set-up guide: https://aka.ms/DLM/SetUp Start a 90-day trial: https://aka.ms/DLM/FreeTrial Website: https://aka.ms/DLM/Website2.9KViews3likes0CommentsData Lifecycle Management (DLM) vs Records Management - When to use what?
Hello All, I'm trying to implement records management solution and wondering what's the difference between Data Lifecycle Management (DLM) and Records Management, Purview solutions, and when to use what? Appreciate any help with details with real implementation examples on both solutions, and when to apply to what. Thanks!346Views0likes2CommentsAuto applying retention label to file-type not working
Hi all Looking for some help on why a retention label may not be working. I've created a retention label policy to auto-apply to a file type to delete after 1 year from the date it was last modified. I've removed SharePoint and OneDrive from the retention policy (ie no retention being applied on those areas) hoping that the label can work and automatic apply deletion to the file types. The audit function in Purview shows that no retention labels are being applied to any data. Prior to applying the retention label policy I ran a simulation which picked up the file types but since making live I cant see anything happening. The file-types its looking for is not the standard office files but for a bespoke software with an alternative extension and this how the query was written in the retention label policy set up "(*.vx0) OR (*.vx1)". Any help or assistance much appreciated thanks.311Views0likes1CommentUnderstanding Disposition Review
Is it possible that the Disposition Review uses the Managed Folder Assistant to bring the labeled documents to the Content Review? That's where my question comes from: I extended a labeled document for two days during the Disposition Review, but it never came back for another Disposition Review. The document was not deleted either. It simply remained labeled in the corresponding SharePoint library. Could it be that the Disposition Review works with the Managed Folder Assistant and only checks after seven days whether a new document is due for review? And if you select a period of less than 7 days as the disposition period, then it simply drops out of the loop and no longer appears? Is there anyone who knows the technical facts about this and can enlighten me? Many thanks in advance and best regards, Sophie432Views0likes0Comments