Business Central Device Licensing - Service Management
I posted this in the CSP area but realized this is where it should have been. Reposting. Suggestion...there really needs to be a category for licensing questions...and ideally a subcategory for Dynamics products...both cloud and on-prem. I'm posting this under the CSP category because I couldn't find a more suitable one. As a side note, understanding and figuring out licensing for various scenarios on the Business Central side is one of the most frustrating things we have to do. Microsoft really needs to form a dedicated licensing team that understands licensing thoroughly across all products to provide clear answers on these scenarios. We have a prospect for a new Business Central implementation that has a large number of field technicians. Our plan was to use Anveo's mobile app for field service which we've implemented previously on NAV. I reached out to Anveo to confirm pricing and they informed us that EVERY FIELD TECHNICIAN WILL NEED A FULL PREMIUM USER LICENSE. This is insane! We are priced out of this deal based on licensing. I can accept that a Team Member license is not sufficient here, but the fact that we can't use device licenses boggles my mind. We are priced out of competing in this space. I'm not even sure what I'm looking for here...I suppose confirmation that a full license is in fact required here as a first step. Microsoft seriously needs to review licensing rules for scenarios like this ASAP to reposition things to compete in markets such as this one. Our customer absolutely cannot afford a tier one ERP system like F&O...and this licensing policy will have us priced way higher than our competition in the tier two space. Very frustrating.
Business Central Device license
I thought customers must have at least one Essentials or Premium SAL when purchasing Device license, but I can't find any description of this prerequisite in the license guide nor license term. To purchase a Team Member license, customers must have Dynamics 365 user SLs other than the Team Members SL according to the license term according to the license term. https://www.microsoft.com/licensing/terms/en-us/productoffering/MicrosoftDynamics365Services/MCA#Addons Is this not same for Device license or are customers allowed to purchase Device license only without other user licenses? If customers are required to have other user licenses to purchase one Device license, can we apply a 30day-trial license (Business Central Premium) for the initial month?
Guidance on licensing requirements for using managed environments
Is it sufficient to have a per-app premium licence assigned when using a managed environment or is a per-user premium licence required? I have read this guidance from https://learn.microsoft.com/en-us/power-platform/admin/managed-environment-licensing "Every user running an app in a managed environment must have one of the following licenses: a Power Apps Premium, a Power Automate Premium license, or a Dynamics 365 Enterprise license that gives premium Power Apps usage rights *. If you use capacity-based licenses, a managed environment must have Power Apps per app plans such as app passes allocated to it. Use of Power Apps capabilities included with Dynamics 365 Pro licenses must be only within the context of the licensed Dynamics 365 application." Does the line that I have highlighted in red mean that you can in fact use per-app licences? or is this referring to something else? Thanks Rosie
Price increase D365, impact on Base/Attach model?
Hi all, Microsoft announced a general price increase of D365 licenses, with a increase of 10-15% for certain suites. See following blog: New pricing for Microsoft Dynamics 365 effective October 2024 - Microsoft Dynamics 365 Blog. I wonder how this price increase will affect the Base/Attach model and combinations you can make. Eg. the D365 Sales Enterprise license with increase from $95 --> $105. While the D365 BC Premium will remain on $100 (no increase for BC). This means, Sales Enterprise will be more expensive than BC Premium. Currently we can attach Sales Enterprise on a BC Premium license: General rule of thumb is that the Base license must be the highest priced license, and Attach licenses should be the cheaper licenses. But with this price change this will be turned around between Sales/BC. So how will this price increase impact the Base/Attach model for such cases and existing customers? Cheers, Martijn
