pricing & licensing
43 TopicsLegacy contract terms going away at renewal?
I am hearing that a customer currently on the old legacy CSP terms will be now forced into NCE terms at the renewal if that happens on or after July 1 2023. Can you provide guidance on and if legacy contracts currently enforce will be forced to NCE or will clients maintain the option to stay on legacy terms for the upcoming renewal? The NCE Playbook of course only defines what is current, which is that they can renew on legacy termsSolved7.3KViews0likes29CommentsIs it possible to confirm a new client is on NCE or Legacy?
Is there a way to confirm if a new client currently has legacy or NCE subscriptions in their admin portal by viewing the "Your Products" page or some other page? I know that the subscription ID is given in the address bar when you click on each product. I also know that renewal and billing information is provided when you click on each product. But I am looking for a definitive way to tell what type of subscription the client has.Solved4.6KViews0likes11CommentsNCE Tenant Migration mid-term - is it possible?
Hello everyone, we have a specific situation with an existing customer - they are "splitting up" their existing company into 2 legal entities. The "old" one will remain on the existing tenant but will abandon D365, and the "new" one will be in a completely new tenant that they wish to migrate their existing D365 NCE licenses to. I'm not optimistic this is doable, but wanted to check just in case. (They have 2 existing yearly subscriptions, one renewing on 09/08/2023 and the other one onSolved4.4KViews0likes9CommentsChanges in Enterprise licenses (not Teams SKUs) from October 1st in CSP
Hi All, May be licensing Team from Microsoft can clarify. As all of us know- there will be no Teams in Enterprise plans starting October 1st. According to Microsoft information- customers currently using "old" plans (with Teams included) can continue with them. My question is related to CSP case, when customer is changing partner after October 1st. Lets say that customer has Office 365 E3 (with Teams) subscription from partner A. Customer want to move to partner B. Will partner B be able to open new subscription with Teams after October 1st? I believe that message articulate clearly that this is "customer right" to choose after October 1st. But is this situation as described already implemented in Partner Center?3.3KViews0likes17CommentsDynamics 365 Operations - Order Lines licenses cannot be activated.
Hi Team, Unfortunately, we cannot activate Dynamics 365 Operations - Order Lines licenses via the Partner Center. According to the price list the licenses should be available. I have also searched for the product id but without success. Do you have an answer for me?3KViews2likes18CommentsCopilot monthly
With the release to NCE last week, I see price sheets only list annual prepare when are monthly pay and month to month options coming? Nothing in the Feb release either. customers want to try it before they buy it or have all other licensing on monthly pay plans. any insight here?3KViews0likes3CommentsOffice 365 E3 EEA and Teams Essentials
Hi, Is it compliant to buy 400 * Office 365 E3 EEA seats and combine it with 300 * Teams Essentials seats and 100 * Teams EEA seats, so you have two different Teams licenses for the E3 EEA license? Also, are you able to upgrade Teams Essentials to Teams EEA? Thanks in advance.2.7KViews0likes1CommentPromo Bridge to the Cloud 2: Possible if another subsidiary has licensed BC in the same tenant?
We have a customer who already has a BC SaaS environment in their tenant, but it is for a subsidiary in the US. The Bridge to the Cloud 2 Promotion Guide states the following: - New customer on cloud product. Customer must not have previously purchased the same online product via legacy CSP or NCE. I do not understand this sentence 100%. Is "customer" equivalent to "tenant"? Would it be possible for this customer to use the Bridge to the Cloud 2 promotion even though there is already a BC SaaS environment (subscriptions without promotion) in the same tenant? The customer would like to create a new separate environment for BC for their German branch on the same tenant with the Bridge to the Cloud 2 promotion. (I already tested if it would be possible to order the additional BC subscription with the promo and yes, this is possible.) It would be great if you could help here. Thank you very much.Solved2.7KViews0likes15CommentsCSP | Legacy Migration SKU to NCE
Hi all, Following the recentannouncementon the Microsoft-led legacy migration starting January 2024, we as an Indirect Provider would like to ask this: If a subscription is on a legacy SKU that has no migration path to NCE, how Microsoft'sautomatedmechanism will react and what NCE SKU will choose? On which criteria will the automation choose in which NCE SKU the legacy one should be migrated? Thank you in advance for your significant support. Best regardsSolved2.4KViews2likes1Comment