performance
35 TopicsSkype for Business Server 2015 - Web App Error
Hello, The following diagram is essentially the design of our SfB 2015 deployment. The only major difference is that FE 2 is at a field site connected to the head office via an IPSEC VPN. Is connection to the HTTP RP, the Edge and the FE 1 server is across that VPN. We have a user that resides on FE Server 2. When he send out meeting requests to external (to the organization) users and they try to connect to the meeting using the Web App, we get the following error. I have tried to validate that everything from the external web proxy is correct and as far as I can tell it is. I have already run the installer on the FE hoping that would solve the issue but not a chance. At this point I am not sure where to turn. Any users that are on FE1 that do the same thing, that process works 100%. Any advise would be appreciated. Thanks Dale925Views0likes0CommentsPSTN calls drop with-in 15 - 30 mins with Audiocodes SBC
Hi Community, Recently, I have come across a scenario worth sharing. PSTN calls drops after 15 mins or 30 mins with Audio Codes SBC or Gateway. This can be related or occur due to numerous reason, however if everything is in place (Network to Configuration) and still the call fails, then you can try the below and if it makes the difference. User makes PSTN call > the flow and connectivity is established > after 15 or 30 mins you see BYE message generated resulting in call drop. changing/modifying the "RTCPActiveCalls" and "EnableSessionTimer" may help or simple does't make any difference. Upon isolation, found that issue is mostly triggered due to a setting in Audio Codes S.B.C "Reset SRTP Upon Re-Key" is enabled (usually disabled by default) By going in to the IP profiles > disabling the setting in AudioCodes the issue was resolved and calls no longer were dropped. P.S - This solution may or may not help you (no harm in trying), But its best recommended to contact support and take assistance if needed 🙂12KViews0likes3Commentsauthentication issue??
Hi All I am not great with S4B so i am hoping for a little help. One of my clients is trying to set up a skype meeting on behalf of another account... he apparently has the correct permissions but gets an error stating that the user accounts in outlook and S$B do not match. i have taken a look and SIP and SMTP adresses for both users are ok. the only difference i can see is that 1 account is homed in Azure AD and the other on Windows Server AD.... how can i resolve this issue...1.6KViews0likes3CommentsSkype For Business - Monitor Infrastructure
May be an easy one for you guys. I'm looking for best practice, and advice on monitoring our Skype Infrastructure. We have SFB 2016 on premise. At the moment other than monitoring the topology via the control panel I am unsure as the best way to manage the infrastrucutre. It tends to be more of a reactive environment rather than pro-active. Usually an issue will be reported via our helpdesk which will alert ourselves to a problem. Can you reccomend the best way to monitor : Servers within the environment Services that need to be monitored. (What services) SIP etc Would we be best buying a monitoring tool? Would we be best carrying out an hour a week to carry out manual checks? (hopefully this isn't the case). Any advice would be greatly appreciated1.1KViews0likes1CommentHelp! My Director is consuming all my resources!
First published on TECHNET on Sep 20, 2017 Author: DJ Ball, Senior Escalation Engineer, Skype for BusinessRecently I worked on a couple of cases where the administrators were reporting higher than average CPU consumption on their Director pool servers.2.5KViews1like0CommentsSFB UDP Ports
Hi Team, I would just like to get your expert inputs on this. Currently, UDP Ports :3478, 3479, 3480, 3481 are not allowed in our firewall, would there be any issues if we will allow these ports to our network? Also, can you tell me what is the purpose of these ports: UDP: 3478, 3479, 3480 Issue: We are experiencing high latency with our Skype calls and we are under the impression that these ports would make our connection better. Reference: https://docs.microsoft.com/en-us/office365/enterprise/urls-and-ip-address-ranges#skype-for-business-online-and-microsoft-teams Appreciate your quick response. Thanks! WillSolved19KViews0likes6CommentsSkype for Business online connectivity issue
Hi All, I would just like to know if we have a tool that we can use to test our Skype for business connectivity issue. I normally check the status through Teams but i do not understand what should be the acceptable Jitter and round trip result. Please see attached sample. I would really appreciate if you could give me some advise on how we can optimise/stabilise our Skype for business connectivity. Looking forward to receive your expert opinions William1.3KViews0likes4CommentsMusic on Powerpoint slide continues to play after other content shared
Anyone ever experienced this or know anything about it? In several meetings, presenter is sharing a powerpoint slide with music (the only slide in the deck with music), then moves on from the slide to a new slide but music continues to play for some participants. thanks, Larry504Views0likes0CommentsCall queue-Transferring calls to a Sfb user not working
Transferring calls to a Sfb user, when received from a call queue for hybrid users (PSTN on prem), is not working since this week. Anyone experiencing this behavior? "The call couldn't be transferred. Call was no transferred because there was a problem with the calling service" Calling directly SIP user- transferring works. I'm am fully online with PSTN and DID from MS and transferring from the call queue is working for me, this behavior is only for users who have DID and PSTN on prem. I opened a ticket with MS2.2KViews0likes2CommentsSFBO: Enable Record Conversations and Meetings.
Hey Team, I am trying to better understand this here: https://docs.microsoft.com/en-us/skypeforbusiness/set-up-skype-for-business-online/let-people-record-their-audio-and-video-conferences 1) I want to know if there is a way to "Enable Record Conversations and Meetings" for all users at once or do you have to enable for each user? 2) Does this last part of the documentation make sense to you? When recording is turned on, organizers or presenters can record a Skype for Business Online meeting or conference call. Turning recording on or off affects everyone in your organization. How does that make sense? You turn off recording for one user and it breaks it for everyone? Unless i am missing the option to enable recording for all users somewhere ? Thanks, Robert1.5KViews0likes1Comment