partner question
24 TopicsIs it possible to confirm a new client is on NCE or Legacy?
Is there a way to confirm if a new client currently has legacy or NCE subscriptions in their admin portal by viewing the "Your Products" page or some other page? I know that the subscription ID is given in the address bar when you click on each product. I also know that renewal and billing information is provided when you click on each product. But I am looking for a definitive way to tell what type of subscription the client has.Solved5.7KViews0likes11CommentsURGENT: Office LTSC Standard 2024: priced per user or per device?
Dear community, As we need to plan our offer for a big deal through the CSP channel, could you please help us how is the Office LTSC Standard 2024 being billed? Is it per user or per device/PC? Furthermore, if it is per device/PC, and for example we have 5x PCs, then we should buy 5x different licenses or can we install Office LTSC in more than one PC with just 1x license (something like Multiple Activation Key)? Please help us on this the soonest in order to conclude with the offer submission. Warm regards, NickSolved3.3KViews0likes3CommentsCSP | Legacy Migration SKU to NCE
Hi all, Following the recent https://learn.microsoft.com/en-us/partner-center/announcements/2023-july#6 on the Microsoft-led legacy migration starting January 2024, we as an Indirect Provider would like to ask this: If a subscription is on a legacy SKU that has no migration path to NCE, how Microsoft's automated mechanism will react and what NCE SKU will choose? On which criteria will the automation choose in which NCE SKU the legacy one should be migrated? Thank you in advance for your significant support. Best regardsSolved2.8KViews2likes1CommentWindows 11 Pro Licensing
Hello, I'm Jorge Huayta from Softkey Digital S.A.C. Indirect Reseller Partner, i have some questions about the correct licensing. I have a customer with 50 Desktops with pirated activated windows, and they want to buy Windows 11 Pro Licenses to pass an audit, what's the correct license to sell them? i have CSP licenses, and OEM DVD Packages available, the thing is, some of the 50 Desktops are going to be installed a new clean install of windows 11 Pro, but some of them will be activated with an original license as it is, without clean install. The ones that are going to me install a clean install, classify to get licensed with the OEM DVD Package? because its cheaper for them, or it need to be ESD or GGWA. and in the case of the ones that will be activated as it is, would it be licensed by ESD or GGWA right?2.6KViews0likes2CommentsAdditional Contacts for Legacy D365 Marketing Environment
For customers grandfathered to the legacy Marketing product when subscribed prior to Sept 1 2023, shouldn't there remain an option to adjust capacity in these environments? Our direct reseller has blocked purchase of all the additional contact SKUs in the license portal so that they cannot be considered for add-on. Specifically we require the Dynamics 365 Marketing Addnl Contacts Tier 2 SKU. We have a client who subscribed in May, has gone live within the past few months and is now able to calculate their monthly requirements but cannot make the adjustment and it will affect their production business process in December. The reseller is relying on their own interpretation of the situation and either refuses or does not have access to a Microsoft Product Manager or other resource to definitively address this issue.1.8KViews0likes3CommentsUpgrade path for BC Team Members
Hi LicensingConcierge2, Is it possible to upgrade an existing BC Team member license to Essentials or Premium? Currently, Partner Centre does not allow this upgrade and the matrix does not include this which I think doesn't make any sense. Can you or anyone confirm if this upgrade can be done via MS Support? Many Thanks.1.7KViews0likes4CommentsUser seat limit on NCE unit price?
Has anyone heard of a user seat limit for the Unit Price on NCE (i.e. the discounted cost direct CSP partners pay)? I'm familiar with the 2,400 seat limit Microsoft imposed on the 5% promotional incentive when moving from legacy CSP to NCE that ran through March 2022, however outside of promotional seat limitations I cannot find any verbiage referencing a seat limitation on the NCE pricing CSP partners receive. I've had a couple other partners tell me there is a limitation on NCE but they can't point me to any documents that include that verbiage.Solved1.6KViews0likes1CommentLegacy CSP E3 transition to NCE (after migration)
Dear Community, We are an European Indirect Provider in CSP and we would like to answer one of our reseller's queries. More specifically, the reseller is currently on the Legacy CSP, having an active E3 subscription. Having the Teams new structure changes in mind, the resellers asks if by migrating manually to NCE prior the Microsoft-led migration, he would be able to utilize the existing E3 subscription "with Teams", or he should proceed by purchasing a new E3 subscription "without teams" plus the standalone SKU for Teams? Could you please help us understand how this transition from Legacy CSP to NCE works in terms of having an active subscription in Legacy? Probably something will have to do with the migration path, right? Much appreciated in advance, Nick1.4KViews0likes5CommentsBridge to Cloud V1.0 - Upgrade from Essentials to Premium
Hi, One of our customers, who is on Bridge to Cloud v1.0 would like to upgrade from BC Essentials to BC Premium. Since the promo is ended, the CSP does not offer these SKUs. Kindly advise if there are other options to upgrade. with regards, Saravana Selvan1KViews0likes4CommentsDirect Bill Partner to Indirect Reseller
Dear team, When a Direct Bill Partner transitions to Indirect Reseller, will there be a period where both are active? Will it go in some kind of hybrid mode and if so, for how long? So, the partner wants to become Indirect Reseller, but for how long will the Direct Bill Partner status be enabled once he has transitioned to Indirect Reseller? Any best practices? Thanks.