office 365
20336 TopicsAttachement date of outlook classic
when i download the attachment from old email, the date of the file, should be today date, but that doesn't happen, it appears the old date of when it was created. In a big folder of downloads i cant find it. This happens in outlook 365, outlook 2016 and Outlook 2024 classic with email 365 account. But in Outlook 2019 classic works perfectly it sava with today date. Should be some configuration?31Views0likes1CommentAuto selecting first email not working
Within the past few days, something changed in Outlook web mail where it no longer automatically selects the first email in whatever folder I'm in, and instead forces me to select something manually. I've always just opened webmail and it defaults to the inbox and auto-selects the first email listed, and I have the reading pane set to show on bottom. Something changed in the past couple days to where that no longer works. No matter what folder I go to, nothing is selected, forcing me to manually select the first email in each folder. I looked through the entire settings area, and I don't see anything to adjust this. Searching online, I see options of "What do you want to happen when you open Outlook", but that may be part of the classic layout options because in the new UI, I don't see anywhere to adjust this. All I want is to have it go back to the previous behavior of auto-selecting the first email in the folder (inbox or any others) when I select the folder. How to I set it back to that behavior? Also to note - in Outlook desktop, it works like it always did (when I open the desktop client, it defaults to the inbox and has the first email auto-selected so I can view it in the pane below), so this appears to only be in webmail. I've tried re-sync, cleared browser cache, and even across multiple browsers, but they all do the same and won't auto-select the first message, so it appears to be some setting in O365 on the web/cloud side, I just can't figure out how to change it.107Views0likes1CommentShared Calendars No Longer Visible
For years, I've shared Outlook calendars between my Outlook accounts and with my husband's, without any issues. However, since mid-June the shared calendars have disappeared for no apparent reason. The sharing permissions are still in place, but the calendars are no longer visible or available to add on Android, in the Outlook desktop app, or on Outlook on the web. I've spent hours Googling and tried all the usual troubleshooting steps, but nothing has worked! As a workaround, I now have to invite all @outlook.com accounts to calendar events just so everyone can see them and avoid double bookings. Has anyone come across this before and found a fix that isn't one of the standard "how-to" suggestions? Note: these are personal paid Microsoft accounts.14Views0likes1CommentOneDrive for macOS documentation issue. DefaultFolder plist example is missing array wrapper
Hi everyone, The Microsoft Learn documentation for configuring the OneDrive sync app on macOS currently contains an incorrect plist example for the DefaultFolderLocation setting. Documentation page: https://learn.microsoft.com/en-us/sharepoint/deploy-and-configure-on-macos#defaultfolderlocation In the “DefaultFolderLocation” section, the current plist example shows the DefaultFolder key as a dictionary: <key>DefaultFolder</key> <dict> <key>Path</key> <string>(DefaultFolderPath)</string> <key>TenantId</key> <string>(TenantID)</string> </dict> This format does not work correctly when deployed as a managed preference/configuration profile. The setting starts working when the DefaultFolder dictionary is wrapped in an array, like this: <key>DefaultFolder</key> <array> <dict> <key>Path</key> <string>(DefaultFolderPath)</string> <key>TenantId</key> <string>(TenantID)</string> </dict> </array> Please update the Microsoft Learn documentation to include the array wrapper in the DefaultFolder plist example. The current Microsoft Learn example is confusing because administrators may deploy the documented plist exactly as shown, but the setting does not appear to work correctly until the array wrapper is added.71Views0likes2CommentsOneNote breaks if I move it onto an external display
Hi guys I use OneNote extensively for work as my virtual notepad. At most of my working locations, I use my laptop - Dell Latitude 7440 - connected to either a Dell Docking station + 2 monitors, or a pair of samsung monitors which have an inbuilt hub, connect via USB-C and are daisychained together. I've never had any issues with OneNote in the past, but recently have found that if I try and move my OneNote window onto either external monitor, it seems to break OneNote - the whole window becomes just the index list which is normally a column on the left (where it shows all your notebooks and pages) and it won't actually display any of the content from the notebooks/pages. If I try minimizing that column, it has a complete breakdown as if its unable to properly load the actual page content. The only way to fix this is to drag the window back to my laptop screen and then close it and reopen. Has anyone else experienced this? It's really frustrating and affecting my productivity as I often need it side-by-side with other screens.2KViews3likes7CommentsWord Similarity Checker fails in desktop and web: “Something went wrong”
Hello, I am having an issue with Microsoft Word Similarity Checker. The Similarity Checker consistently fails with the message: “Something went wrong. Try again.” This happens in both: - Microsoft Word desktop - Word for the web / Microsoft 365 web version Product/account details: - Microsoft 365 subscription is active - Word shows activated under File > Account - Connected experiences are enabled - Word desktop version: Microsoft 365 Apps, Version 2606, Build 20131.20112 Click-to-Run Current Channel Troubleshooting already completed: 1. Confirmed Word is activated under File > Account. 2. Confirmed connected experiences are enabled: - Experiences that analyze your content: ON - Experiences that download online content: ON - All connected experiences: ON 3. Ran Office Update Now. 4. Restarted Windows. 5. Ran Quick Repair. 6. Ran Online Repair. 7. Tested in a brand-new blank Word document. 8. Tested on mobile hotspot instead of normal network. 9. Confirmed ProtonVPN was turned off. 10. Cleared Office Wef cache contents at: %LOCALAPPDATA%\Microsoft\Office\16.0\Wef\ 11. Checked Microsoft Edge WebView2 Runtime. The installer says it is already installed for the system. 12. Signed out of Word/Microsoft 365, restarted Windows, and signed back in. 13. Tested again in Word desktop. 14. Tested again in Word for the web. 15. The same “Something went wrong. Try again” Similarity Checker error still occurs. I also previously saw a script error when clicking Update License in Word: URL shown included: https://oc.officeapps.live.com/odc/v2.1/hrd Error: 'Hrd' is undefined Because the issue occurs in both desktop Word and Word for the web after these troubleshooting steps, this seems like a Microsoft 365/Word Similarity Checker service-side or account-side issue rather than a local installation problem. Can someone from Microsoft confirm whether there is a known issue with Similarity Checker right now, or whether this needs to be escalated as an account/service-side problem?18Views0likes1CommentOptimizing Microsoft 365 Licenses Using Behavior Data (E3/E1/F3)
Hi everyone, We are currently working on a Microsoft 365 license optimization initiative and would appreciate insights from the community and Microsoft experts. Our approach focuses on two main areas: (1) Revoking licenses for inactive users, and (2) Reviewing active users to ensure their assigned license (E3, E1, or F3) aligns with actual usage and collaboration needs. From a data perspective, we are leveraging Microsoft 365 usage signals such as Teams activity, Outlook email interactions, meetings, and SharePoint/OneDrive collaboration. While usage reports provide raw metrics, we are looking for guidance on how these signals should be interpreted and combined in a meaningful and fair way. Specifically, we would like to understand: (1) Which usage metrics best represent user collaboration behavior? (2) Are there any recommended thresholds or patterns that help distinguish light, standard, and heavy collaboration users to map E3, E1, or F3? Any best practices, references, or real-world experiences would be greatly appreciated. I'm sorry if this is the wrong forums to ask for. Thanks in advance for sharing your insights.326Views0likes2CommentsRetrieve all Teams transcripts a bot has attended to using Graph API
Hi there, I've been struggling for a lot of time trying to get this done. Has anyone been able to achieve something like this ? I wanted to : 1- Get all the meetings and transcripts of the tenant 2- Filter on those where the bot was attending 3- Get the transcripts when available. 4- Add rules to restrict the bot's access Right now I am stuck with the OAuth : The application 'bot-transcript' asked for scope 'OnlineMeetings.Read.All' that doesn't exist on the resource '00000003-0000-0000-c000-000000000000'. But this permission was added, and really seems to exist. Right ? Thanks in advance for any kind of help you could give me.18Views0likes1Comment