News to Know – Volume 3, Edition 8, late July 2026
Welcome back! This month brings sharper Copilot-powered insights, more polished ways to share results, and a refreshed set of global benchmarks — all aimed at helping you turn employee feedback into meaningful action with Viva Glint & Pulse. Inside you'll find what's newly available, an early look at what's coming next, and the latest thinking to help you measure what matters and sustain momentum across your employee experience strategy. New on your Viva Glint platform This section highlights new capabilities now available to help you strengthen Copilot experiences, reporting, and benchmarking in Viva Glint. Comment Reporting: Copilot-Enhanced Topic Assignment. Now generally available, Viva Glint uses Copilot to assign topics to employee comments with markedly higher accuracy than the legacy NLP pipeline. Comments are mapped to the right topics more consistently, giving you cleaner, more trustworthy topic-level views of what your people are saying. The report experience is unchanged for end users. This capability is controlled by the existing Glint Copilot VFAM toggle; if the toggle is enabled for your organization, Copilot-enhanced topic assignment will apply to new comments automatically. If the toggle is off, the legacy NLP pipeline continues to apply. Learn more here. Reporting: Enhanced Heat Map report export to PowerPoint. With this release, Managers will be able to export the default sections from the Heat Map report in Viva Glint directly to editable PowerPoint slides. This enhancement allows for easier and quicker consumption of this report outside Viva Glint, compared to the previous export method which included static screenshots. Learn more about the Heat Map report here. Benchmarks: Refreshed Global benchmark suite. As part of our annual benchmark cycle, Global benchmarks will be refreshed using Viva Glint survey data collected from July 2025 through June 2026 giving you current, reliable external comparisons in your reporting. No setup is required, and this follows the recent Industry, Region and Country benchmark suite refresh. As a reminder, to access external benchmark comparisons in reporting, customers must opt in to benchmarking. Opting in increases the overall benchmark data pool, improves data coverage, and supports a broader set of benchmark suites. Customers who have not opted in won’t be able to view or include external benchmarks in their reports. Coming soon to Viva Glint The following section offers an early look at capabilities coming to Glint — shaping the future of Copilot experiences, survey administration, data quality, and the employee data lifecycle. Copilot Admin Assistant | Generally available in September. Previously previewed, the Copilot Admin Assistant is on track for general availability with the September release. This first phase introduces an in-product Copilot experience that provides contextual, step-by-step guidance for configuration tasks using Microsoft Learn content. By bringing help directly into the product, it reduces the need to search through documentation and makes common administrative tasks easier to complete. Coaching and action-taking capabilities are planned for future releases. Survey administration: Survey authors own their survey results | Generally available in August. Survey administrators (survey authors) will gain direct access to the reports for the surveys they own, as well as the ability to administer key parts of the survey setup reducing dependence on central admins and helping teams close the loop on their own programs faster. Expanded admin controls for user-delete data handling | Generally available in August. We're continuing to expand control over the employee data lifecycle. Admins will be able to retain a user's email and employee ID after a user is removed from Glint preserving historical reporting accuracy and user-delete configurations will honor the toggle values in effect at the exact time of deletion. Together these give admins more predictable, compliant handling of user data. Case insensitivity for Glint attributes | Public preview in August. Attribute values will be treated case-insensitively across the platform, removing a common source of duplicate or split values in reporting and filters when upstream systems vary on capitalization. This should make attribute hygiene less brittle for admins and reduce confusing splits in the data. Glint ingestion details on the MODIS Ingestion Validation Page | Public preview in August. Admins on Viva Glint's modern data platform will get clearer, in-platform visibility into Glint-specific ingestion outcomes on the validation page making it easier to confirm that data landed as expected and to troubleshoot when it didn't. Manager hierarchy calculation improvement | Public preview in August. We're improving how Glint calculates the manager hierarchy for large, complex organizations, targeting more accurate rollups and fewer edge-case anomalies. This lays a stronger foundation for organizational reporting and hierarchical views in enterprise-scale environments. Copilot-supported commenting for survey takers | Private preview, targeting September. Viva Glint survey participants will be able to use a streamlined Copilot experience to rewrite all or part of their open-text responses. By helping respondents refine and de-identify their feedback, this capability can encourage greater participation and more candid, detailed comments. Based on private preview learnings, the experience will be gated by a dedicated VFAM toggle and supported by updated privacy documentation. General availability is targeted for September. See our public roadmap for more feature updates. Events and learning opportunities Stay up to date with updates and resources designed to help you get more value from Viva Glint & Pulse. Previous EECC Customer Engagement Sessions: June 25th – Viva Glint Notification Delivery Visibility In late June, customers joined the Employee Experience Customer Connection (EECC) program to explore early concepts for a new Notification Delivery Visibility capability in Viva Glint. The session focused on helping administrators better understand what happens after survey invitations and reminders are sent, addressing a long-standing customer challenge around notification troubleshooting and delivery confirmation. Today, Glint administrators can schedule and manage communications, but they have limited visibility into whether notifications were successfully delivered. Many organisations rely on Exchange Message Trace and IT teams for troubleshooting, creating delays and additional effort when investigating delivery issues. The proposed capability aims to provide administrators with self-service visibility directly within Glint. During the session, the team shared a phased vision for the experience: Phase 1: Awareness would provide visibility into delivered, pending, and failed notifications, estimated delivery progress, and downloadable lists of failed recipients. Phase 2: Diagnosis and Action would help administrators understand why notifications failed, identify affected users, and potentially take corrective action. Phase 3: Long-Term Vision would extend visibility to individual delivery status and broader communication health trends across programmes and surveys. Customer feedback strongly validated both the problem and the proposed direction. Participants consistently confirmed that the lack of post-send visibility is a significant pain point today, with some organisations relying on multiple IT teams to manually reconcile notification delivery during survey launches. Customers viewed the proposed capabilities as immediately valuable and expressed enthusiasm for greater transparency within the product. Several key themes emerged from customer discussions: Individual delivery status was the most-requested enhancement. Customers want the ability to determine whether a specific employee received a survey invitation, helping administrators quickly answer the common "Did I receive it?" question during launch periods. Role-based self-service received strong support. Customers were interested in combining delivery insights with live response rate reporting to give managers, leaders, and people partners greater visibility without exposing confidential survey results. Near real-time visibility is important. Participants expressed a preference for frequent data refreshes and clear guidance on issues administrators can resolve themselves versus those requiring escalation to Exchange or Microsoft 365 administrators. Frontline worker scenarios require special consideration. Customers highlighted the need to ensure QR code-based participation and users without traditional email addresses are handled appropriately and do not distort delivery metrics. The session also provided valuable validation for the overall roadmap. Customers supported the phased approach and helped confirm priorities for future investment, including permissions management, delivery diagnostics, delivery status lookups, and actionable troubleshooting guidance.News to Know – Volume 3, Edition 6, June 2026
This month’s newsletter brings together the latest updates, insights, and best practices to help you use Viva Glint & Pulse as part of your broader AI transformation strategy. As Copilot adoption grows, employee listening can help organizations better understand employee experiences, identify opportunities for support, and turn feedback into action that drives meaningful business impact. *Side note: Have you configured your Viva Glint blog notifications to send you an email when a new newsletter or blog is posted but you haven’t been receiving them? You may need to add notifications@communityhub.microsoft.com to your approved email sender domain list to ensure that you get the email notifications. We’ve also added this information here. New on your Viva Glint platform This section highlights new capabilities and updates now available to help you strengthen security, reporting, and administrative control in Viva Glint. Benchmark Refresh: Industry benchmark suites. This month, the industry benchmarks have been updated in alignment with the annual refresh cycle. As part of this update: Coverage has been refined, with Media added and Retail – Wholesale Distribution removed due to insufficient data. The one-year data collection suites are labeled “Industry 2025 (Calendar Year)” and include data collected from January 1 to December 31, 2025. To broaden benchmark coverage, a two-year data collection period (i.e., January 2024 - December 2025) was used to introduce Automotive and Nonprofit and to refresh Pharmaceuticals benchmarks. These benchmarks are labeled "Industry 2024 - 2025" on Viva Glint. To access external benchmark comparisons in reporting, customers must opt in to benchmarking. Opting in increases the overall benchmark data pool, improves data coverage, and supports a broader set of benchmark suites. Customers who have not opted in won’t be able to view or include external benchmarks in their reports. Survey Configuration: Custom confidentiality statements. Viva Glint admins now have the option to use Viva Glint’s default confidentiality statement in their survey programs, or they can opt to turn off the default Viva Glint confidentiality statement and define their own organization‑specific confidentiality messaging. This enables clearer, context-appropriate communication to survey participants while maintaining Viva Glint’s core confidentiality protections and trust standards. The update helps organizations meet legal, compliance, and cultural requirements without compromising employee trust. Learn more here and here. Reporting: Topic Assignments Included in Comment Report Export. When exporting comments from the Comments report to a spreadsheet, Viva Glint now includes the topic(s) assigned to each comment. This enhancement allows analysts to seamlessly extend their analysis into external tools with Viva Glint’s topics already applied. Coming soon to Viva Glint The following section offers an early look at capabilities coming to Viva Glint shaping the future of continuous listening, analytics, and AI‑powered insight. Please note that public documentation (e.g., MS Learn articles) is not typically published until a feature is generally available. Seamless Entra authentication for MTO organizations | Generally available starting mid June. Seamless Domain Discovery (SDD) will simplify the sign-in experience for multitenant organizations and support users by introducing automatic tenant discovery. This new Entra‑based experience reduces reliance on MTO policies, lowers admin overhead, and aligns Viva Glint access with standard Microsoft 365 sign‑in—delivering a more scalable and seamless authentication experience. For scenarios where users need to explicitly access a different tenant (for example, guest or support access) or they have access to more than a one Viva Glint instance with their credentials, domain selection remains available to ensure flexibility and control. This feature will start rolling out to MTO customers in mid June with the rollout expected to be complete by the end of June. Custom data retention policy | Generally available starting late June. Viva Glint admins will be able to set how long survey data is retained before deletion to help meet organizational and compliance needs. This policy will apply across Viva Glint survey data, including engagement, ad hoc, recurring, always-on, and 360 surveys, as well as focus areas and goals. Customers with an existing retention policy will see their current settings carried over automatically. Improved audit activity logs for user data import | Generally available starting late June. Viva Glint audit activity logs will soon provide enhanced visibility into successful data imports with a downloadable processed file details report. With this feature, admins can quickly review processed, updated, or partially ingested records for SFTP and MODIS user data imports. “Select All” toggle for report filters | General availability coming soon. A new “Select All” option in the reporting filter panel will let users select or clear every attribute value in one click. This removes the pain of managing filters with long value lists, speeding up analysis and reducing manual effort. We aim to make this feature generally available in the next couple of months. Copilot Reporting: Dynamic Topics with Copilot | General availability coming soon. By leveraging Copilot, this functionality is designed to enhance the relevance and context of comment themes by extending beyond the current static set of topics and identifying customer-specific topics that can be tracked over time. These custom topics will remain confined to your platform and will not be accessible to Microsoft or other customers. This feature will also improve the accuracy of assignment to topics for both standard and dynamic categorization. We aim to make this feature generally available in the next couple of months. Copilot-supported commenting for Viva Glint survey takers | Private preview ongoing. Soon, Viva Glint survey participants will be able to use an in-survey Copilot experience to polish their written feedback (please note: this capability is not available for respondents accessing surveys via attribute-based login or personalized links). Copilot can rephrase comments so employees can communicate more clearly and with greater confidence. By helping reduce distinctive writing patterns and making it easier to provide thoughtful input, the feature can increase comfort and perceived privacy—driving higher participation, richer responses, and more candid insights that organizations can act on. Continuous Employee Engagement with Workplace Metrics | Private preview ongoing. Improve actionability for Work-Life Balance and Collaboration focus areas by integrating Viva Insights workplace metrics into Viva Glint reporting. This feature will help Senior Leaders in your organization access supplementary data points, in conjunction with survey responses, to better understand their team's experience and conduct more data-driven discussions on what can be improved in these areas. Between survey cycles, leaders can also enable notifications to keep track of changes in their team's workplace patterns, allowing them to keep a better pulse on behavior change commitments. Private Preview is targeted in May 2026. Future capabilities will include the ability to map Viva Insights and Copilot metrics to survey items and bring in additional data sources from M365, such as meeting metadata and content. To express your interest, please complete the following: Private Preview: Continuous Employee Engagement with Workplace Metrics. If you are already part of the Employee Experience Customer Connection (EECC) program, request to join our Workplace Patterns & Continuous Listening EECC Teams subchannel through the main Viva Glint EECC Teams channel so you can iterate on the future of continuous engagement with the product team in monthly calls. If you aren’t already part of the EECC, see the Connect with us section in this newsletter for more detail on how to join. Employee Feedback Agent | Private preview ongoing. Enhance your Employee Listen program with The Employee Feedback Agent a dynamic, AI-powered conversation, where employees can share what matters most through natural, chat-like interactions, whether prompted or always-on, enabling real-time feedback and deeper insights into the drivers behind their experiences. By combining Copilot intelligence and People Science principles, the agent streamlines feedback collection and reduces administrative overhead for HR and leaders. Unlike traditional Copilot tools that simply summarize information, the Employee Feedback Agent collects experiential data through probing questions and back and forth dialogue with employees. Future capabilities will expand impact with an actionable insights reporting experience, accelerating the “feedback-to-action” cycle. Raw Data Export API Egress | Private preview ongoing. Unlock seamless, automated access to raw survey data—no more manual downloads. Built on Microsoft Graph, these APIs make integrations easier and help admins move faster with greater efficiency. Express your interest here. See our public roadmap for more feature updates. Events and learning opportunities Stay up to date with upcoming events, recent documentation updates, and highlights from EECC customer sessions—designed to help you learn, connect, and get more value from Viva Glint & Pulse. Recent documentation enhancements: Have technical questions about Viva Glint? Microsoft Learn is your best source for clear, current guidance. We’ve expanded and refined our documentation to add detail on new capabilities, address frequent questions, and strengthen the topics customers rely on most. These updates improve clarity and consistency, making it easier to use Viva Glint with confidence. Below are a few of the most impactful recent updates now live on Microsoft Learn: Additional notes added to live survey updates Update to allowed email sender domain list to ensure receipt of blog notifications Focus area cascading guidance clarification 360 configuration guidance updates here and here Important note added around adding survey reminders EECC Customer Engagement Sessions: Previous sessions: May 28th – Help Shape What’s Next for Viva Glint 360 Assessments Target Audience: Viva Glint 360 Admins We invited Viva Glint 360 admins to join an interactive listening session focused on the real-world experience of running 360 assessments in Viva Glint. The session created a space for admins to share candid feedback and directly influence the future direction of Viva Glint 360s, which have seen limited evolution to date. The discussion centered on where the 360 process creates friction for admins, managers, and participants; moments where workflows slow down, break, or require manual workarounds; and small, high-impact improvements that could meaningfully enhance the overall experience. It was a candid, discussion-driven session with the Viva Glint Product team and customer peers sharing what’s working well and where challenges remain. Key takeaways: Aggregate reporting emerged as one of the top customer requests, with many customers emphasizing the need for easier ways to consolidate and analyze 360 feedback data. Customers also exchanged creative workarounds and best practices during the session, showcasing strong peer collaboration within the community. Poll results helped validate the highest-priority enhancement areas, which will help inform future Viva Glint 360 investment planning. If you are not yet a member of the Employee Experience Customer Connection (EECC) but would like to participate in upcoming sessions, as well as gain access to numerous other engaging and valuable Viva Glint and Pulse customer activities, please see the sign-up information below. Customer Success Stories See how organizations are using Viva Glint, Pulse, and Copilot to turn employee insight into measurable impact. Energy Company Advances from Copilot Adoption to Measured, HR‑Led AI Transformation with Microsoft EVE After scaling Microsoft 365 Copilot across 20,000 employees, Energy company partnered with Microsoft’s Viva Glint team to introduce AI transformation measurement—aligning HR and IT around shared readiness, governance, and priorities for scalable agentic automation. Situation The customer scaled Microsoft 365 Copilot across 20,000 employees, but maturity varied across business units. As the organization shifts toward agentic automation, leaders need consistent, data‑driven measurement of readiness, impact, and transformation maturity to guide aligned enterprise investment. Solution At this critical inflection point, Microsoft's Viva Glint team engaged alongside the Microsoft FastTrack and broader account teams, introducing the Frontier Firm AI Transformation Measurement framework, enabling the customer to establish a common language for AI maturity and shift from qualitative discussions to data‑driven insight. Working closely with Group HR, Employee Experience (EEX), and IT, they leveraged Viva Glint to establish an enterprise‑wide measurement baseline—positioning HR as a strategic co‑driver of AI transformation alongside IT governance. Cross‑Functional Collaboration: HR and IT in Action Two priority areas emerged through joint HR–IT alignment: AI Transformation Measurement HR and IT partnered to create shared visibility into workforce readiness, adoption quality, and transformation maturity across the enterprise Viva Glint enabled scalable, repeatable measurement tied to business and technology priorities HR‑Led Agentic Experimentation HR partnered with IT governance to align agentic automation experiments to workforce readiness Ensured automation scaled responsibly, with employee experience, engagement, and change readiness embedded from the start Impact This customer is positioned to shift from AI experimentation to measured, governed, and scalable agentic transformation. Expected improvements in coming months include increases in Copilot MAU, higher usage frequency visible in dashboards, and strengthened employee engagement scores reflecting greater clarity and readiness for AI‑enabled work. Connect with us Stay engaged with the Viva Glint & Pulse community through the Employee Experience Customer Connection (EECC) program. The Employee Experience Customer Connection (EECC) program offers our customers an opportunity to be part of a feedback community as employee experiences continue to evolve with Viva and Microsoft 365 Copilot. What the program provides: Product team engagement for Employee Experiences powered by Viva and M365 Copilot Forums for you to influence product direction & unlock value for your organization Early insight into product roadmap Private preview engagement opportunities Connection with other enterprise customers If you’re interested in joining, please fill out this form so we can guide you through the enrollment process and help you get started. We look forward to partnering with you to build better products—together.News to Know – Volume 3, Edition 5, May 2026
This month’s newsletter brings you the latest updates, insights and learnings to help you turn employee listening into action with Viva Glint & Pulse. As organizations continue to navigate AI-driven change, we’re focused on helping you measure what matters, understand impact, and sustain momentum across your employee experience strategy. Important Note: There is a planned maintenance window taking place in the Viva Glint platform on May 31, 2026, starting at 1:00am Pacific time (PDT) to make updates to the SFTP infrastructure used for file-based integrations. The maintenance window is expected to last approximately 3–4 hours, during which time customers may experience limited access to both Viva Glint surveys and the platform. For more detail on what is changing and to understand what steps your organization may need to take before and after May 31st please read this blog post and visit this recently updated Learn article. New on your Viva Glint platform This section highlights new capabilities and updates now available to help you strengthen security, reporting, and administrative control in Viva Glint. Benchmark Refresh: Country and Region benchmark suites. Country and Region benchmarks have been refreshed as part of the annual benchmark update cycle. These benchmarks are labeled “Country/Region 2025 (Calendar Year)” to reflect that they are based on data collected between January 1, 2025 and December 31, 2025. As part of this refresh, coverage has been updated—Costa Rica has been added, while Serbia has been removed due to insufficient data coverage—ensuring that all published benchmarks meet minimum data thresholds for reliability. We will be refreshing the Industry benchmark suite in the coming months. To access external benchmark comparisons in reporting, customers must opt in to benchmarking. Opting in increases the overall benchmark data pool, improves data coverage, and supports a broader set of benchmark suites. Customers who have not opted in won’t be able to view or include external benchmarks in their reports. Reporting Integrations: Additional controls for data flow from Insights to Glint. Now when you enable data flow from Insights to Glint, you will have the ability to exclude specific users and groups from having their metrics sent over. The control will be available in the Viva Glint section of Viva Feature Access Management in the M365 Admin Center. This is useful for tenants who operate in regions or parts of the organization where further approvals are needed to use workplace metrics data. You can exclude those users and groups from the feature until you get the approvals needed. More information can be found here. Coming soon to Viva Glint The following section offers an early look at capabilities coming to Glint shaping the future of continuous listening, analytics, and AI‑powered insight. Please note that public documentation (e.g., MS Learn articles) is not typically published until a feature is generally available. Copilot-supported commenting for Viva Glint survey takers | Private preview starting May. *Update: We previously shared that this would be generally available in May; instead, we’ll start with a private preview to allow additional development and testing ahead of broader release later this year. Soon, Viva Glint survey participants will be able to use an in-survey Copilot experience to polish their written feedback (please note: this capability is not available for respondents accessing surveys via attribute-based login or personalized links). Copilot can rephrase comments so employees can communicate more clearly and with greater confidence. By helping reduce distinctive writing patterns and making it easier to provide thoughtful input, the feature can increase comfort and perceived privacy—driving higher participation, richer responses, and more candid insights that organizations can act on. Custom data retention policy | Generally available starting June. Viva Glint admins will be able to configure a data retention policy for their Glint instance, defining how long Glint data is retained before it is deleted in accordance with organizational and compliance requirements. This feature enables admins to align Viva Glint data retention with company policies and compliance standards without relying on manual or backend-only processes. Custom confidentiality statement | Generally available starting June. Viva Glint admins will have the option to use Glint’s default confidentiality statement in their survey programs, or they can opt to turn off the default Glint confidentiality statement and define their own organization‑specific privacy messaging. This enables clearer, context‑appropriate communication to survey participants while maintaining Viva Glint’s core confidentiality protections and trust standards. The update helps organizations meet legal, compliance, and cultural requirements without compromising employee trust. “Select All” toggle for report filters | General availability coming soon. A new “Select All” option in the reporting filter panel will let users select or clear every attribute value in one click. This removes the pain of managing filters with long value lists, speeding up analysis and reducing manual effort. We aim to make this feature generally available in the next couple of months. Copilot Reporting: Dynamic Topics with Copilot | General availability coming soon. By leveraging Copilot, this functionality is designed to enhance the relevance and context of comment themes by extending beyond the current static set of topics and identifying customer-specific topics that can be tracked over time. These custom topics will remain confined to your platform and will not be accessible to Microsoft or other customers. This feature will also improve the accuracy of assignment to topics for both standard and dynamic categorization. We aim to make this feature generally available in the next couple of months. Seamless Entra authorization for MTO organizations | Private preview starting May. This new feature will simplify sign‑in for multi‑tenant organizations by introducing automatic tenant discovery. This new Entra‑based experience reduces reliance on MTO policies, lowers admin overhead, and aligns Viva Glint access with standard Microsoft 365 sign‑in—delivering a more scalable and seamless authentication experience. For scenarios where users need to explicitly access a different tenant (for example, guest or support access), domain selection remains available to ensure flexibility and control. We are aiming to make this generally available to our MTO customers starting in June. Continuous Employee Engagement with Workplace Metrics | Private preview starting May. Improve actionability for Work-Life Balance and Collaboration focus areas by integrating Viva Insights workplace metrics into Glint reporting. This feature will help Senior Leaders in your organization access supplementary data points, in conjunction with survey responses, to better understand their team's experience and conduct more data-driven discussions on what can be improved in these areas. Between survey cycles, leaders can also enable notifications to keep track of changes in their team's workplace patterns, allowing them to keep a better pulse on behavior change commitments. Private Preview is targeted in May 2026. Future capabilities will include the ability to map Viva Insights and Copilot metrics to survey items and bring in additional data sources from M365, such as meeting metadata and content. To express your interest, please complete the following: Private Preview: Continuous Employee Engagement with Workplace Metrics. If you are already part of the Employee Experience Customer Connection (EECC) program, request to join our Workplace Patterns & Continuous Listening EECC Teams subchannel through the main Glint EECC Teams channel so you can iterate on the future of continuous engagement with the product team in monthly calls. If you aren’t already part of the EECC, see the Connect with us section in this newsletter for more detail on how to join. Employee Feedback Agent | Private preview ongoing. Enhance your Employee Listen program with The Employee Feedback Agent a dynamic, AI-powered conversation, where employees can share what matters most through natural, chat-like interactions, whether prompted or always-on, enabling real-time feedback and deeper insights into the drivers behind their experiences. By combining Copilot intelligence and People Science principles, the agent streamlines feedback collection and reduces administrative overhead for HR and leaders. Unlike traditional Copilot tools that simply summarize information, the Employee Feedback Agent collects experiential data through probing questions and back and forth dialogue with employees. Future capabilities will expand impact with an actionable insights reporting experience, accelerating the “feedback-to-action” cycle. Raw Data Export API Egress | Private preview ongoing. Unlock seamless, automated access to raw survey data—no more manual downloads. Built on Microsoft Graph, these APIs make integrations easier and help admins move faster with greater efficiency. Express your interest here. See our public roadmap for more feature updates. Events and learning opportunities Stay up to date with upcoming events, recent documentation updates, and highlights from EECC customer sessions—designed to help you learn, connect, and get more value from Viva Glint & Pulse. Recent documentation enhancements: Have technical questions about Viva Glint? Microsoft Learn is your best source for clear, current guidance. We’ve expanded and refined our documentation to add detail on new capabilities, address frequent questions, and strengthen the topics customers rely on most. These updates improve clarity and consistency, making it easier to use Viva Glint with confidence. Below are a few of the most impactful recent updates now live on Microsoft Learn: Copilot access when using the “Log in as” experience added to FAQ Additional guidance around attribute configuration for Alert reports Important note added pertaining to Viva Insights data being sent to Viva Glint Clarification about Broader Team Insights configuration New SFTP IP exception details and current guidance for managing upcoming changes added EECC Customer Engagement Sessions: Upcoming sessions: May 28th, 8am PT/4pm ET – Help Shape What’s Next for Viva Glint 360 Assessments If you have opted in to EECC and are interested in participating in this session, please mark your calendar. Invites with registration link will soon be sent to all EECC members and an EECC Teams post with registration link will be posted soon! Target Audience: Viva Glint 360 Admins We’re inviting all Viva Glint 360 Assessment admins for an interactive listening session focused on the real-world experience of running 360 assessments in Viva Glint and we’d love your voice at the table. This is an opportunity for you to directly influence what comes next for Viva Glint 360s. While 360s exist in Glint today, they haven’t evolved significantly—and your insights will help determine where we invest going forward. What we’ll focus on: Where the 360 process creates friction for admins, managers, and participants Moments where workflows slow down, break, or require manual workarounds Small, high-impact improvements that could meaningfully improve the experience Expect a candid, discussion-driven session with peers who are actively running 360s and ready to share what’s working—and what’s not. Previous sessions: April 23rd - Notifications and Nudges Admin Experience in Viva Glint In this recent EECC session, we discussed how organizations are using survey notifications and Nudges in Microsoft Glint today and explored opportunities to improve the overall experience. The forum brought Viva Glint admins together to validate early ideas, share practical approaches, and provide feedback to help shape future enhancements to notification capabilities. The session covered current notification workflows used in survey programs, insights gathered from existing customer feedback channels, and early concepts for enhancements in the notifications and Nudges space. Participants highlighted gaps in the current admin and program-design experience and offered direct input on where the platform could better meet day-to-day needs. Key takeaways from the discussion included: Consensus of pain points across customer orgs and the need for foundational improvements to the notification configuration process Current Viva Glint prioritization of notification enhancements aligns well with customer expectations/enhancement desires Tangential enhancement opportunities exist that would support more seamless user experience around notifications (e.g., in-platform usage metrics, testing, etc.) If you are not yet a member of the Employee Experience Customer Connection (EECC) but would like to participate in upcoming sessions, as well as gain access to numerous other engaging and valuable Glint and Pulse customer activities, please see the sign-up information below. New Thought Leadership Explore the latest research and perspectives from our People Science team on leadership, AI, and the evolving employee experience. Research Drop: The Human Conditions Behind AI Value at Work. Not all employee experience factors predict AI value equally, and across three People Science surveys, they haven't held steady either. This Research Drop maps which EX conditions are stable, which are rising, and which fluctuate with context, pointing to what organizations need to build, not just deploy, to sustain real AI value. Read it here. Connect with us Stay engaged with the Viva Glint & Pulse community through the Employee Experience Customer Connection (EECC) program. The Employee Experience Customer Connection (EECC) program offers our customers an opportunity to be part of a feedback community as employee experiences continue to evolve with Viva and Microsoft 365 Copilot. What the program provides: Product team engagement for Employee Experiences powered by Viva and M365Copilot Forums for you to influence product direction & unlock value for your organization Early insight into product roadmap Private preview engagement opportunities Connection with other enterprise customers If you’re interested in joining, please fill out this form so we can guide you through the enrollment process and help you get started. We look forward to partnering with you to build better products—together.News to Know – Volume 3, Edition 4, April 2026
This month’s newsletter brings you the latest updates, insights, and learnings to help you turn employee listening into action with Viva Glint & Pulse. As organizations continue to navigate AI-driven change, we’re focused on helping you measure what matters, understand impact, and sustain momentum across your employee experience strategy—with practical updates to support you every step of the way. New on your Viva Glint platform This section highlights new capabilities and updates now available to help you strengthen security, reporting, and administrative control in Viva Glint. Copilot reporting: Copilot Highlights. Copilot Highlights, now generally available, generates AI-powered summaries of employee survey results directly within Team Summary and Executive Summary reports, surfacing key insights like strengths, opportunities, score changes, and benchmark comparisons so managers and leaders can move from data to action faster. This release also brings multilingual support, with summaries generated in each user's configured Viva Glint language. Unlike Copilot comment summarization, which requires a higher number of survey respondents, Copilot Highlights works wherever managers already have access to dashboard data, making Copilot in Viva Glint valuable for a broader set of leaders across your organization. The feature is automatically available for anyone with Copilot in Viva Glint turned on. Learn more about the feature here and to get started or expand access to more users, see Manage Viva Glint Copilot access in Microsoft 365 admin center. Copilot reporting: Copilot control migration to Microsoft 365 admin center. On April 30th, the Microsoft 365 Admin Center will become the single point of control for Viva Glint Copilot, consistent with other Microsoft Copilot experiences. As part of this change, the existing admin toggles for Copilot access in Viva Glint will be removed, and Copilot will default to ON at the Viva Glint platform level. Customers can transition to this new control model before April 30th by completing setup in Microsoft 365 admin center using Viva Feature Access Management (VFAM) to configure Copilot access for Viva Glint. For more information, please visit Manage Copilot access in Viva Glint, Manage Viva Glint Copilot access in Microsoft 365 admin center, and Data, privacy, and security for Microsoft 365 Copilot in Viva Glint. Reporting: Direct link to the default report from the dashboard. A new 'Filter in reports' button lets users open the dashboard’s default report view directly, making it faster and easier to navigate and analyze results. Survey: New Copilot measurement items. We’ve added seven new Copilot measurement questions to Viva Glint. Monitor and accelerate your Copilot transformation with the Glint Copilot Impact template now featuring 21 validated survey questions designed to measure and get valuable feedback on how well employees are adapting to and experiencing Copilot value in their work. You have the flexibility to use any number of these Copilot items when, where, and how it makes most sense at important moments in your Copilot journey, whether it’s a standalone Copilot survey, integrated into your Engagement survey, or deployed in Viva Pulse surveys for more targeted insights. Find more information here. Advanced Analytics: Viva Glint R and Python packages. A new R package (vivaglint) and Python package (vivaglint_py), designed to make it easier to work with your Viva Glint raw data export for analysis and visualization, are now available. These packages offer functions for generating full correlation tables, conducting attrition linkage analysis, factor analysis, and more based on your raw survey data exports. Learn more here. Coming soon to Viva Glint The following section offers an early look at capabilities coming to Glint shaping the future of continuous listening, analytics, and AI‑powered insight. Copilot-supported commenting for Viva Glint survey takers | Private preview starts May. Viva Glint survey takers will soon be able to use a streamlined Microsoft Copilot experience directly within surveys to help refine their written feedback (please note: this capability is not available for respondents accessing surveys via attribute-based login or personalized links). Copilot can help rephrase comments, making it easier for employees to express their thoughts clearly and confidently. By reducing identifiable writing patterns and simplifying the process of providing thoughtful feedback, this feature helps foster a greater sense of privacy and ease. This, in turn, can encourage higher participation, more detailed responses, and more candid insights—ultimately helping organizations gain a richer, more actionable understanding from their surveys. Additional controls for data flow from Insights to Glint | Generally Available in May. Starting in May, when you enable data flow from Insights to Glint, you will have the ability to exclude specific users and groups from having their metrics sent over. The control will be available in the Viva Glint section of Viva Feature Access Management in the M365 Admin Center. This is useful for tenants who operate in regions or parts of the organization where further approvals are needed to use workplace metrics data. You can exclude those users and groups from the feature until you get the approvals needed. Continuous Employee Engagement with Workplace Metrics | Preview. Improve actionability for Work-Life Balance and Collaboration focus areas by integrating Viva Insights workplace metrics into Glint reporting. This feature will help Senior Leaders in your organization access supplementary data points, in conjunction with survey responses, to better understand their team's experience and conduct more data-driven discussions on what can be improved in these areas. Private Preview is targeted in May 2026. Future capabilities will include notifications between survey cycles to keep team health top of mind for leaders, including notable metric differences in the Glint Copilot Results Summary and the ability to map additional Viva Insights and Copilot metrics to survey items including custom questions. To express your interest, please complete the following: Private Preview: Continuous Employee Engagement with Workplace Metrics. If you are already part of the Employee Experience Customer Connection (EECC) program, request to join our Workplace Patterns & Continuous Listening EECC Teams subchannel through the main Glint EECC Teams channel so you can iterate on the future of continuous engagement with the product team in monthly calls. If you aren’t already part of the EECC, see the Connect with us section in this newsletter for more details on how to join. Employee Feedback Agent | Preview. Enhance your Employee Listen program with The Employee Feedback Agent a dynamic, AI-powered conversation, where employees can share what matters most through natural, chat-like interactions, whether prompted or always-on, enabling real-time feedback and deeper insights into the drivers behind their experiences. By combining Copilot intelligence and People Science principles, the agent streamlines feedback collection and reduces administrative overhead for HR and leaders. Unlike traditional Copilot tools that simply summarize information, the Employee Feedback Agent collects experiential data through probing questions and back and forth dialogue with employees. Future capabilities will expand impact with an actionable insights reporting experience, accelerating the “feedback-to-action” cycle. The initial private preview cohort is closed but please stay tuned for more information about when this experience will be generally available. Raw Data Export API Egress | Preview. Unlock seamless, automated access to raw survey data—no more manual downloads. Built on Microsoft Graph, these APIs make integrations easier and help admins move faster with greater efficiency. Express your interest here. See our public roadmap for more feature updates. Events and learning opportunities Stay up to date with upcoming events, recent documentation updates, customer engagement opportunities and highlights from EECC customer sessions—designed to help you learn, connect, and get more value from Viva Glint & Pulse. Recent documentation enhancements: Have technical questions about Viva Glint? Microsoft Learn is your best source for clear, current guidance. We continue to expand and refine our documentation to add detail on new capabilities, address frequent questions, and strengthen the topics customers rely on most. These updates improve clarity and consistency, making it easier to use Viva Glint with confidence. Below are a few of the most impactful updates now live on Microsoft Learn: eNPS details and setup steps and translations clarification added to question setup guidelines Improved guidance around user role set up Cascading Focus Area instructions added to Focus Area creation overview Clarification to PPT export details Survey distribution setup clarification for Lifecycle surveys Updates to setting up a unique 360 admin role & a rater group note added to the subject experience Greater detail provided around attribute selection for Alerts report Additional guidance added around setting up role access to survey results Important notes added around attribute naming and date attributes in attribute fundamentals Customer Engagement Opportunities: Call for Input | Help shape the future of the Glint admin experience. We’re looking to partner with Viva Glint admins to better understand where the admin experience can be improved—and where AI can make a meaningful difference. 1) Share your feedback. We’d love your quick input on areas that feel unclear, slow, or harder than they should be across the admin experience. Your feedback will help us identify common friction points and uncover gaps we may be missing. Take the survey here. 2) Collaborate with us. If you’re interested in going deeper, we’re also looking for admins to partner with the Glint Admin Agent team. We’re exploring how AI can help streamline key admin tasks—reducing manual effort and simplifying complex workflows. You’ll have the opportunity to share specific scenarios, co-create solutions, and help shape early concepts. Please sign up here. If you’re open to providing feedback or partnering with us, we’d really value your perspective! Upcoming EECC Customer Engagement Sessions: April 23rd-Notifications and Nudges Admin Experience in Viva Glint If you are a member of the EECC program, register here to take part. Join us for an upcoming EECC session focused on understanding how organizations are leveraging survey notifications and Nudges within Microsoft Glint today, and where there may be opportunities to enhance the experience moving forward. This session is designed to facilitate open discussion with Viva Glint admins to validate early ideas and gather feedback that can help inform future improvements to notification capabilities. During this interactive forum, we will explore current notification workflows used in survey programs, share initial insights gathered through existing customer feedback channels, and introduce early concepts related to enhancements in the notifications and Nudges space. Attendees will have the opportunity to provide direct input on areas where the platform may not fully meet their needs today, particularly from an administrative and program design perspective. By attending, you can expect to: Share feedback on existing notification and Nudge functionality to help influence future platform direction Learn how other organizations are approaching survey communications within their programs Engage in discussion around potential improvements and enhancements to notification experiences Provide input on early-stage concepts aimed at increasing adoption and effectiveness of Nudges If you are not yet a member of the Employee Experience Customer Connection (EECC-formerly VCCP) but would like to participate in upcoming sessions, as well as gain access to numerous other engaging and valuable Glint and Pulse customer activities, please see the sign-up information below. New Thought Leadership Explore the latest research and perspectives from our People Science team on leadership, AI, and the evolving employee experience. Research Drop: Tracking the Rise of Perceived AI Value at Work. AI adoption is rising, but usage alone doesn’t tell us whether work is actually getting better. Our latest research shows that employees’ perceived value of AI has increased over time, with RIVA favorability rising 9 points across three cross‑industry studies, signaling a shift from experimentation to more integrated, value‑generating use. But that value isn’t evenly distributed. Industry, organization size, job level, and function all shape who benefits and how quickly. As employees build fluency and apply AI to more complex work, value tends to compound, but only when organizations create the right conditions. Enabling repeatable, meaningful integration into everyday work is key to continued momentum. Read it here. Connect with us Stay engaged with the Viva Glint & Pulse community through the Employee Experience Customer Connection (EECC) program. The Viva Customer Connection Program (VCCP) is now the Employee Experience Customer Connection (EECC) program — a name that reflects the expanded scope and value of this community as employee experiences continue to evolve with Viva and Microsoft 365 Copilot. What’s changing Viva Customer Connection Program is now the Employee Experience Customer Connection program Our shared mission: “Employee experiences powered by M365 Copilot and Viva.” Invites & communication will be from Employee Experience Customer Connection What’s staying the same Continued expansion of product team engagement for Employee Experiences powered by Viva and M365Copilot Forums for you to influence product direction & unlock value for your organization Early insight into product roadmap Private preview engagement opportunities Connection with other enterprise customers If you’re interested in joining, please fill out this form so we can guide you through the enrollment process and help you get started. We look forward to partnering with you to build better products—together.News to Know – Volume 3, Edition 3, March 2026
This month’s newsletter brings you the latest updates, insights and learnings to help you turn employee listening into action with Viva Glint & Pulse. As organizations continue to navigate AI-driven change, we’re focused on helping you measure what matters, understand impact, and sustain momentum across your employee experience strategy. New on your Viva Glint platform This section highlights new capabilities and updates now available to help you strengthen security, reporting, and administrative control in Viva Glint. User access: Roles and permission enhancements. In our March release, we’re introducing updates that improve security and provide more flexible, least-privilege access for enterprise organizations. Learn more here. New role: Survey Designer The Survey Designer role helps organizations assign access specifically for creating and deploying Viva Glint surveys—without granting broader administrative permissions. This targeted role is useful for programs such as AI transformation, hybrid work, and other change-management employee listening initiatives. New permissions: We’re introducing more granular permissions for Advanced Configuration, Question Library, Service Configuration (settings), Nudges, and Viva integrations. Existing Company Admins will be granted Advanced Configuration access by default. Company Admin is now renamed Viva Glint Service Admin. Assignment of new service admins will be restricted to the Microsoft 365 admin center for tighter governance and streamlined administration. Copilot reporting: Copilot control migration to Microsoft 365 admin center. Starting in March 2026, Viva Glint will use the Microsoft 365 admin center as the single control plane for Copilot access—consistent with other Microsoft Copilot experiences. As part of this change, the existing admin toggles for Copilot access in Viva Glint will be removed, and Copilot will default to ON at the Viva Glint platform level. Customers can transition to this new control model between March and April 2026 after completing setup in Microsoft 365 admin center using Viva Feature Access Management (VFAM) to configure Copilot access for Viva Glint. For more information, please visit: Manage Copilot access in Viva Glint, Manage Viva Glint Copilot access in Microsoft 365 admin center, and Data, privacy, and security for Microsoft 365 Copilot in Viva Glint. Reporting: Privacy safeguard for live response rate reporting. For Live surveys, the Add section side pane in reporting is now limited to response-rate visuals only: Response rate history and Response rate by demographic. All score and results visuals have been removed to reinforce privacy safeguards and ensure response rate reporting remains aligned to intended use by restricting users with access to the response rate report during survey live to view response rate information only. Learn more here. Reporting: Dashboard default tag on Reports landing page. On the Reports screen, report tiles that sit behind a dashboard experience now include a Dashboard default tag—making it easy to see, at a glance, which report is connected to a dashboard. Reporting: Benchmark refresh schedule and opt-in reminder. Global benchmarks, including High‑Performing Global benchmarks (Top 25% and Top 10%), have been refreshed and include data collected from January 2025 through December 2025. Industry, Country, and Region benchmarks are currently scheduled to be refreshed and released in July. To access external benchmark comparisons in reporting, customers must opt in to benchmarking. Opting in increases the overall benchmark data pool, improves data coverage, and supports a broader set of benchmark suites. Customers who have not opted in won’t be able to view or include external benchmarks in their reports. Coming soon to Viva Glint The following section offers an early look at capabilities coming to Viva Glint shaping the future of continuous listening, analytics, and AI‑powered insight. Copilot Highlights | General Availability in April. Copilot Highlights, currently in preview, moves to general availability in April 2026. This feature generates AI-powered summaries of employee survey results directly within Team Summary and Executive Summary reports, surfacing key insights like strengths, opportunities, score changes, and benchmark comparisons so managers and leaders can move from data to action faster. General availability also brings multilingual support, with summaries generated in each user's configured Viva Glint language. Unlike Copilot comment summarization, which requires a higher number of survey respondents, Copilot Highlights works wherever managers already have access to dashboard data, making Copilot in Viva Glint valuable for a broader set of leaders across your organization. The feature is automatically available for anyone with Copilot in Viva Glint turned on. To get started or expand access to more users, see Manage Viva Glint Copilot access in Microsoft 365 admin center. Additional controls for data flow from Viva Insights to Viva Glint | GA in May. When you enable data flow from Viva Insights to Viva Glint, you will now have the ability to exclude specific users and groups from having their metrics sent over. The control will be available in the Viva Glint section of Viva Feature Access Management in the M365 Admin Center. This is useful for tenants who operate in regions or parts of the organization where further approvals are needed to use workplace metrics data. You can exclude those users and groups from the feature until you get the approvals needed. Advanced Analysis: vivaglint R package | Interest form. We’re working on vivaglint, a new R package designed to make it easier to work with your Viva Glint raw data export for analysis and visualization. This package will offer functions for generating full correlation tables, conducting attrition linkage analysis, factor analysis, and more. If you’d like early access and a chance to shape what we add next, please complete this interest form so we can follow up with details. Continuous Employee Engagement with Workplace Metrics | Preview. Improve actionability for Work-Life Balance and Collaboration focus areas by integrating Viva Insights workplace metrics into Viva Glint reporting. This feature will help Senior Leaders in your organization access supplementary data points, in conjunction with survey responses, to better understand their team's experience and conduct more data-driven discussions on what can be improved in these areas. Between survey cycles, leaders can also enable notifications to keep track of changes in their team's workplace patterns, allowing them to keep a better pulse on behavior change commitments. Private Preview is targeted in May 2026. Future capabilities will include the ability to map Viva Insights and Copilot metrics to survey items and bring in additional data sources from M365, such as meeting metadata and content. To express your interest, please complete the following: Private Preview: Continuous Employee Engagement with Workplace Metrics. If you are already part of the Employee Experience Customer Connection (EECC) program, request to join our Workplace Patterns & Continuous Listening EECC Teams subchannel through the main Viva Glint EECC Teams channel so you can iterate on the future of continuous engagement with the product team in monthly calls. If you aren’t already part of the EECC, see the Connect with us section in this newsletter for more detail on how to join. Employee Feedback Agent | Preview. Enhance your employee listening program with The Employee Feedback Agent a dynamic, AI-powered conversation, where employees can share what matters most through natural, chat-like interactions, whether prompted or always-on, enabling real-time feedback and deeper insights into the drivers behind their experiences. By combining Copilot intelligence and People Science principles, the agent streamlines feedback collection and reduces administrative overhead for HR and leaders. Unlike traditional Copilot tools that simply summarize information, the Employee Feedback Agent collects experiential data through probing questions and back and forth dialogue with employees. Future capabilities will expand impact with an actionable insights reporting experience, accelerating the “feedback-to-action” cycle. Our preview cohort is currently full but watch this space as we may look to add participants in future phases of the preview before GA planned for later this year. Integrating with Organization Data | Preview. Viva Glint is bringing integration with Organizational Data in Microsoft 365 to help you connect people data across Viva experiences with enterprise-grade governance. This preview creates a consistent, trusted data foundation—so you can unlock richer insights today and be ready for what’s next with Copilot experiences, backed by Microsoft 365–level controls and management. Join the preview to see what’s possible, share feedback, and help shape the future of organization data integration in Viva Glint. Express your interest here. Raw Data Export API Egress | Preview. Unlock seamless, automated access to raw survey data—no more manual downloads. Built on Microsoft Graph, these APIs make integrations easier and help admins move faster with greater efficiency. Express your interest here. See our public roadmap for more feature updates. Events and learning opportunities Stay up to date with upcoming events, recent documentation updates, and highlights from EECC customer sessions—designed to help you learn, connect, and get more value from Viva Glint & Pulse. Join us at SIOP: Viva Glint & Pulse Customer Happy Hour 🍸 We’re excited to invite Viva Glint & Pulse customers attending SIOP to a relaxed, in‑person happy hour reception on the opening day of the conference. This is a great opportunity to connect with fellow practitioners, swap perspectives, and spend some informal time with the Viva Glint & Pulse team. 📅 Date: April 29 ⏰ Time: 5:00–7:00 PM (approx.) 📍 Location: New Orleans (venue TBD, close to the SIOP conference site) 🍹 Format: Drinks and hors d’oeuvres, happy‑hour style 👥 Capacity: Limited to 30 attendees What to expect 5:00–6:00 – Networking & refreshments 6:00–6:20 – Short featured talk 6:20–7:00 – More networking and conversation Space is limited and expected to fill quickly. Register your interest using the link below to reserve your spot. We’ll share venue details with confirmed attendees closer to the event. 👉 Register to save your spot We hope you’ll join us for an easy, social way to kick off SIOP in New Orleans. Recent documentation enhancements: Have technical questions about Viva Glint? Microsoft Learn is your best source for clear, current guidance. We’ve expanded and refined our documentation to add detail on new capabilities, address frequent questions, and strengthen the topics customers rely on most. These updates improve clarity and consistency, making it easier to use Viva Glint with confidence. Below are a few of the most impactful updates now live on Microsoft Learn: Importing employee data & adding new attributes: new guidance for reviewing employee data and how to introduce new employee attributes without disrupting your existing configuration. Retroactive updates: options & requirements: we've clarified how to make employee data updates to closed surveys, with scenarios that help admins choose the right approach. Bulk Custom Access: now featuring a single source-of-truth for guidance on making updates to users’ custom access in bulk. Survey deactivation timing & time‑zone behavior: new specifics on how scheduled survey deactivation works when enabling notifications in user time zone. Nudge setup & eligibility clarification: expanded detail on how nudges are triggered, eligibility rules, and common setup questions. Focus Areas: now includes common FAQs when creating focus areas and using the Focus Area Overview Report. Previous EECC Customer Engagement Sessions: March 5th – Viva Glint Admin Experience In this session, members from our product team walked customers through upcoming enhancements to the Viva Glint product for survey admins and fielded a variety of questions and considerations from customers tied to those changes. If you or members of your team oversee the Viva Glint survey administration for your organization and are part of EECC, please visit the Teams channel to access the recording. March 12th – How to Drive AI Transformation at Your Org - Becoming a Frontier Firm This session was designed for HR teams to explore how AI, Copilot, and agentic workflows can accelerate AI transformation across their organization and to walk away with an understanding of where their orgs are currently on their AI transformation journey, ideas on how to further embed AI into key workflows, and a connection to Microsoft experts to support their efforts. During this session, our Copilot Growth colleagues walked through Frontier Firm Playbook, Frontier Playbook Assessment and Functional & Workforce Transformation Scenarios with the aim of empowering our customer contacts to understand how to drive AI transformation. If you are part of EECC, please visit the Teams channel to access the recording and deck. As a compliment to this session, we also published a new blog Spotlight on... AI Transformation & the Frontier Firm Playbook that highlights how Viva Glint and Viva Pulse and other tools can support becoming Frontier‑ready and sustaining value from AI investments. If you are not yet a member of the Employee Experience Customer Connection (EECC-formerly VCCP) but would like to participate in upcoming sessions, as well as gain access to numerous other engaging and valuable Viva Glint and Pulse customer activities, please see the sign-up information below. New Thought Leadership Explore the latest research and perspectives from our People Science team on leadership, AI, and the evolving employee experience. Research Drop: Evolving Transformational Leadership in the Age of AI. AI is changing how work gets done, but it hasn’t changed what employees need most from their leaders. Our latest research shows that employees who feel supported to integrate agentic AI are 1.8x more likely to use it daily, yet a 28‑point gap separates how supported leaders feel versus how supported employees feel. How leadership behaviors show up in practice can make a big impact: When leaders model thoughtful AI use, personalize support beyond what technology can deliver, and share how AI is shaping their own work, employees show higher meta‑cognition, trust, and realized value. Transformational leadership still works, but in the AI era, it has to evolve. Read it here. Customer Success Stories See how organizations are using Viva Glint, Pulse, and Copilot to turn employee insight into measurable impact. Culture + Viva Glint + AI = A Scalable Model for Growth Ipsen, a global biopharmaceutical company with 5,500 employees, is transforming its culture to fuel an ambitious growth strategy—and using Microsoft Viva Glint, Copilot, and Copilot Studio AI agents to make the shift measurable, actionable, and scalable. Driving a Culture Shift with Measurement at the Core Ipsen launched a Culture Manifesto with 18 behavioral attributes aligned to strategy. These are measured annually through Viva Glint, using a transparent traffic‑light system that cascades results to every manager. This has created clear accountability and reinforced the company’s philosophy that culture is shaped through daily leadership choices. Accelerating Insight with Copilot Copilot is now used to speed the analysis of Viva Glint results—reducing time spent interpreting employee feedback and helping leaders focus on targeted, high‑impact actions. AI Agents Boost Consistency and Reduce Support Workload To further scale productivity, Ipsen introduced Copilot Studio–built AI agents in Microsoft Teams for HR, Legal, Business Ethics, and Finance (Ariba). Employees can ask natural‑language questions and get grounded, source‑linked answers, reducing repetitive requests and smoothing peak workloads. Measurable Results 📈 Engagement scores rose three points above benchmark 🟢 Culture attributes rated “green” increased from 10 to 12 🤖 AI agents are reducing routine support demand and improving consistency 🎯 Ipsen now attracts ~90,000 spontaneous applications per year, reinforcing its position as a talent‑magnet in mid‑pharma Why This Matters Ipsen shows how culture, leadership, and AI‑enabled productivity can work together. By combining Viva Glint’s measurement rigor with Copilot and function‑specific AI agents, Ipsen has created a sustainable, data‑driven model for growth—anchored in empowerment, inclusion, and modern ways of working. Connect with us Stay engaged with the Viva Glint & Pulse community through the Employee Experience Customer Connection (EECC) program. We’re excited to share an important evolution of our VCCP community. The Viva Customer Connection Program (VCCP) is now the Employee Experience Customer Connection (EECC) program — a name that reflects the expanded scope and value of this community as employee experiences continue to evolve with Viva and Microsoft 365 Copilot. What’s changing Viva Customer Connection Program is now the Employee Experience Customer Connection program Our shared mission: “Employee experiences powered by M365 Copilot and Viva.” Invites & communication will be from Employee Experience Customer Connection What’s staying the same Continued expansion of product team engagement for Employee Experiences powered by Viva and M365Copilot Forums for you to influence product direction & unlock value for your organization Early insight into product roadmap Private preview engagement opportunities Connection with other enterprise customers If you’re interested in joining, please fill out this form so we can guide you through the enrollment process and help you get started. We look forward to partnering with you to build better products—together.
News to Know - Volume 2, Edition 4, April 2025
We are moving at full speed here at Viva Glint! This April 2025 newsletter is full of information about enhancements, slick new resources, exciting upcoming events, and great stuff to learn from our Microsoft People Science research teams. Access the current newsletter and past editions on the Viva Glint blog. Follow along with what features are ahead on the Viva Glint product roadmap. Customer Town Hall Join us for our May town halls! We will share the latest product updates, customer stories, and research that will help you make the most of your Viva Glint experience. Register: Option 1: May 6 at 3pm BST Option 2: May 6 at 1pm EDT Option 3: May 8 at 1pm SGT The April Viva Glint Customer Satisfaction Survey is live We are excited to announce that Viva Glint's Customer Satisfaction Survey is now available. Your input is essential to our ability to provide a world-class experience for our customers. Your feedback helps us improve our product, our services, and our Viva Glint resources. We appreciate you taking a few minutes to share your thoughts. Use this link. The survey closes on May 2, 2025. New Viva Glint resources The Microsoft Viva Glint deployment guide is now available! Use this easy-to-follow guide to complete one-time setup tasks and launch your first Glint survey. Download the Viva Glint deployment guide. Customize our email templates to introduce Viva Glint surveys to your organization. Then follow up with emails focused on training, interpreting survey results, and acting on feedback. Pre-launch survey email templates can be found here. Results and action taking email templates can be found here. New in your Viva Glint platform Available languages are aligning to Microsoft standards and best practices. In April 2025, some supported languages for Viva Glint changed. Some languages are deprecated, and some have potential replacements. To keep your custom translations, export translated content before the end of August 2025. Read more and see the changes. Streamline your app and tenant management. The Viva Glint Tenant Administrator is now a built-in Microsoft Entra role. Layer this role with Viva Glint Administrator users so that admins can manage Microsoft 365 admin center settings and support requests, as well as the Viva Glint app. Viva Glint Tenant Administrators can: Assign Viva Glint Service Administrators; they receive an email notification when assigned to their role. View message center information in the Microsoft 365 admin center File Azure and Microsoft 365 support tickets View service health information and Usage Reports Learn more about key Viva Glint roles. Our customers who are using Copilot in Viva Glint are all in! We're five months in and the feedback is positive and helping us know where to continue to build. Read this update on Copilot in Viva Glint. Use the Microsoft Teams integration to enhance survey notification and Nudge capabilities. Until now, Viva Glint survey notifications and Nudges relied on email as a delivery method. Use the Viva Glint and Teams integration to empower users to take action in the flow of work, enabling real-time action taking and engagement. Read more. Track activity with enhanced audit logging. Microsoft 365 Global Admins can now gain visibility into a variety of Viva Glint activities through a new expansion in the Microsoft Purview Audit log. Learn more about the Viva Glint schema and activities that are now available. Customize dashboard and survey experiences for your organization. Use Viva Glint’s new in-app custom branding feature to customize the reporting and surveys views for your users. Modify logos, color options, and navigation bars to update survey email and platform experiences from General Settings. Learn more. Choose how to see your feedback calculations. Viva Glint reports survey Average scores (transformed to a 100-point scale) and Favorability scores for four metrics for each survey item. Learn more here and then make your choice in General Settings. Enhanced Help menu experience. We have streamlined and updated the Help menu. Through the new menu you can contact support, share feedback, review product guidance, review privacy information, and visit the Viva Community. New thought leadership and research We interviewed a few of our top-performing Microsoft managers to ask them how they are using Copilot in their daily work rhythms. | They have keen insights on simple yet effective ways to leverage Microsoft 365 Copilot and shared how it impacts their ability to succeed at work. Read about what they are doing and see the prompts they are using to do it. Research Drop: Investing in Training Opportunities to Close the AI Skills Gap | 39% of workers’ existing skillsets will become transformed or outdated over the next five years, making it imperative for organizations to keep up with the demands of this revolutionary workforce change. Read the details in this blog. Think Like a People Scientist: Bridging HR & IT for AI Success | Microsoft experts Dr. Julie Morris, People Science Program Manager, Dr. Megan Benzing, Senior People Scientist, and Craig Foster, Director of HR Digital Transformation, spoke at a recent webinar about HR and IT collaboration in driving successful AI transformation. Read the takeaways. Microsoft People Science is buzzing about all they learned at the 2025 Society for Industrial and Organizational Psychology (SIOP) annual conference | Our People Science team members led sessions and participated in panels about AI agents at work, the future of nudge interventions, and manager action taking. Read their learnings here. Upcoming Events Customer cohorts Connect quarterly with peers to discuss trends and key challenges. Sessions are recorded for customers in these private user groups. To join a group, read this blog. Viva Technology Industry Cohort Session | April 22 | This is a new customer cohort! Join your industry peers! Register here. Psychological safety webinars for managers Psychological safety is a key component of healthy team dynamics. Learn applicable tips and tricks from the research during these live sessions. Building Psychological Safety Amidst Change | April 22 | Employees who feel a low level of psychological safety at work are 4x as likely to indicate a desire to quite their jobs. 31% indicate they're not motivated to do their best work. Psychological safety is a key component of healthy team dynamics. Register. Learning Circles Whether you're a seasoned Viva Glint user or are just starting your journey, Learning Circles provides an opportunity to make connections with fellow customers who share similar interests. Quarterly Learning Circles | April 30 | This session is for all Viva Glint customers. While registering, tell us what topics you'd like to discuss. Our facilitators will bring the topics that are most frequently mentioned to this live discussion. Read more and register here. Product Council Provide feedback and influence the direction of Viva Glint’s products by sharing your experience as a user. Read more. People Analytics Experience Agents | May 7 | We are opening up our Viva Glint product council to more roles! Our teams are eager to hear from those in People Analytics roles, L&D specialists, and HR Generalists. Please invite your colleagues to enroll in VCCP and join our product council Think Like a People Scientist webinar series Join us for deep-dive insights from our Viva People Science research teams. Find all upcoming and previous 'Think Like a People Scientist' events and recaps on this site. Driving AI Change with EmpIoyee Sentiment | May 8 | Learn how HR can use Viva Glint to support leaders during AI transformation, the importance of measuring and using employee sentiment throughout this journey, and about the need for HR and IT collaboration in the era of AI. We'll be joined by Ryan Lebow, Microsoft Principal People Scientist. Register. Ask the Experts Interact with Viva Glint experts and other customers on common issues related to implementing an employee listening strategy. For past recordings and future registration links, visit the Ask the Experts site. Advanced Configuration in Viva Glint | May 13 | Advanced Configuration options allow users to view and modify platform settings and perform complex data updates. Our experts can help you make use of these valuable features. Register Confidentiality Thresholds and Suppression | May 20 | During this session, we will define Viva Glint’s confidentiality thresholds and suppression, as well as review our recommendations for thresholds. Register.News to Know - Volume 2, Edition 3, March 2025
There is lots going on at Viva Glint! This March 2025 newsletter is full of need-to-knows which coincide with platform deployments and enhancements to help you get the most out of the Viva Glint product. Access the current newsletter and past editions on the Viva Glint blog. Follow along with what features are ahead on the Viva Glint product roadmap. New on your Viva Glint platform Use the Microsoft Teams integration to enhance survey notification and Nudge capabilities. Until now, Viva Glint survey notifications and Nudges relied on email as a delivery method. Use the Viva Glint and Teams integration to empower users to take action in the flow of work, enabling real-time action taking and engagement. Read more. The Microsoft Viva Glint deployment guide is now available! Use this easy-to-follow deployment guide to complete one-time setup tasks and launch your first Glint survey. Download the Viva Glint deployment guide from Viva Glint Learn. Coming soon to Viva Glint Viva Pulse & Viva Glint Integration to support engagement survey follow-up | Preview With this integration, managers can follow up on Viva Glint survey results to check in on team progress and address key focus areas to maintain momentum toward improving engagement. With the lightweight Pulse survey tool, managers have access to a template that pulls top opportunities and strengths from their Viva Glint results. Contact us to become part of this preview or provide feedback. Platform languages are aligning to Microsoft standards and best practices. In April 2025, some supported languages for Viva Glint will change. Some languages will be deprecated, and some will have potential replacements. To keep your custom translations, export translated content before the end of August 2025. Read more and see the changes. Upcoming events and learning opportunities Think Like a People Scientist webinar series Join us for deep-dive insights from our Viva People Science research teams. Find all upcoming and previous 'Think Like a People Scientist' events and recaps on this site. Understanding employee reactions to AI | March 19 Discover how past experiences with change relates to AI adoption in the workplace. Then learn to craft an AI transformation strategy. There is still time to register! Bridging HR and IT for AI Success | April 9 Hear about the critical need for HR and IT collaboration to achieve true business transformation in the era of AI. We will be joined by speakers from Microsoft HR. Register. Ask the Experts Interact with Viva Glint experts and other customers on common issues related to implementing an employee listening strategy. For past recordings and future registration links, visit the Ask the Experts site. Using additional languages in Viva Glint | April 8 Learn about common topics and best practices when using additional languages in Viva Glint. Register. Survey communications in Viva Glint | April 15 Join this session to learn about best practices related to survey communications. Register. Customer cohorts Connect quarterly with peers to discuss trends and key challenges. Sessions are recorded for customers in these private user groups.To become part of a group, read this blog. Viva Retail Cohort Session | March 19 Join us for our quarterly retail meeting. Yes! You can still register! Based on your feedback, we are launching our first topic-based cohort, the people-centric AI transformation cohort | April 16 This is open to all customers who are interested in employee experience and AI transformation. You can register here. In addition, based on your feedback, we are excited to announce our fourth industry-based cohort: technology | April 22 We hope to see our technology customers join us for our first tech cohort meeting. Register here. Psychological safety webinars for managers Psychological safety is a key component of healthy team dynamics. Learn applicable tips and tricks from the research during these live sessions. Psychological Safety for Managers | April 10 Learn how to identify psychological safety and what you can do to help move your team in the right direction. Register. Building Psychological Safety Amidst Change | April 22 Whether you are navigating re-orgs, layoffs, new policies or introducing AI, your employees need additional support and different strategies to help them move through the change successfully. Register. Learning Circles Whether you're a seasoned Viva Glint user or are just starting your journey, Learning Circles provides an opportunity to make connections with fellow customers who share similar interests. Quarterly Learning Circles | April 30 This session is for all Viva Glint customers. While registering, you get to tell us what topics you'd most like to discuss. Our facilitators will bring the topics that are most frequently mentioned to the live discussion. Read more and register here.Join Viva Glint People Science at SIOP 2025 Join Viva Glint People Science at SIOP 2025 Our People Science team is hosting a customer reception and strategy discussion on April 2 at 5pm during the Society for Industrial Organizational Psychology (SIOP) annual conference in Denver. Join us for appetizers and drinks while we discuss AI-powered strategies to transform people analytics and employee listening for better people and business outcomes. In addition to our People Science team, Microsoft’s HR Business Insights team will share how the team uses data to navigate Copilot transformation from a people-centric perspective. Spots are limited, RSVP by March 26. We hope to see you in Denver! New thought leadership Research Drop: Investing in HR and IT Collaboration to Drive Successful AI | People Scientist Megan Benzing, PhD shares strategies to ensure that IT brings the tech, HR brings the people, and these key teams work together to bring transformation to your organization. Transforming Healthcare with AI: Healthcare Cohort Recap | Led by People Scientist Ryan Lebow, customers shared how they use AI in HR and across their organization to drive better business and people outcomes.News to Know - Volume 2, Edition 2, February 2025
Viva Glint checking in with exciting updates! This February 2025 newsletter is full of need-to-knows which coincide with platform deployments and enhancements to help you get the most out of the Viva Glint product. Access the current newsletter and past editions on the Viva Glint blog. Follow along with what features are ahead on the Viva Glint product roadmap. New on your Viva Glint platform Zero downtime during monthly platform deployments! We are pleased to inform you that there will be no downtime associated with deployments at Viva Glint. Previously, as we deployed new product features and enhancements, an in-platform banner alerted you that the platform would shut down for several hours and your employees wouldn’t have access to their Glint surveys. There is no longer a need to schedule survey windows around our deployments or mention downtime to survey takers. Preview email notifications for surveys. You let us know that previewing only the survey start email - and having to send a test survey to see it - wasn’t a great experience. We heard you! Now admins can easily preview and edit any email notification from an Approved or Live survey cycle. Enhanced comment writing experience for survey takers. At your suggestion, survey item comment boxes stay onscreen until the survey taker manually moves forward. This enhancement gives survey takers an opportunity to reflect and leave thoughtful comments. Enable the "Auto-expand comments input" functionality. Added benchmark availability for custom questions. Viva Glint admins can now associate custom questions with Viva Glint benchmark suites (where items are similar enough) so that users maintain a point of comparison in reporting. More enhancements for changing items in a live survey. We improved in-platform images and guidance for ease in changing live survey items or their mapping to a benchmark. See these changes. Coming soon to Viva Glint Viva Pulse & Viva Glint Integration to support engagement survey follow-up | Preview With this integration, managers can follow up on Viva Glint survey results to check in on team progress and address key focus areas to maintain momentum toward improving engagement. With the lightweight Pulse survey tool, managers have access to a template that pulls top opportunities and strengths from their Viva Glint results. Contact us to become part of this preview or provide feedback. Language code updates are aligning to Microsoft standards and best practices. Beginning on April 10, 2025, some supported languages and codes will change. A new column in the Language Codes tab of the Employee Attribute Template file shows the changes effective April 10, 2025. Learn more here. Control which users access Microsoft 365 Copilot in Viva Glint Available gradually for all tenants, Microsoft 365 global admins can control Copilot in Viva Glint availability for their organization, groups, or users in the Microsoft 365 admin center. If enabled in the admin center, Viva Glint admins can manage Copilot for Viva Glint at the role level in the Viva Glint app. Learn more about Viva feature access management. Upcoming events and learning opportunities (so many!) Driving Workforce and Business Transformation in the Era of AI | February 26 Join this APAC webinar to learn about the transformative role of AI in HR, emphasizing the importance of HR leadership. Younho Lee, ASEAN HR Director at Microsoft, and Stacie Engler, Head of Glint Growth at Microsoft, will showcase AI's potential to revolutionize HR operations, leadership, and innovation, drawing from Microsoft's HR experiences. Register. Microsoft & Josh Bersin Webinar: The Employee Experience Platform Evolves in the Era of AI | February 27 Join Microsoft - along with HR tech leader Josh Bersin - for an exclusive webinar delving into impactful AI insights from the latest report from the Josh Bersin Company. We’ll uncover key insights and highlight AI's transformative impact on the Employee Experience Platform (EXP) and how AI is revolutionizing employee engagement, productivity, and business impact. Register. Building Psychological Safety Amidst Change | March 3 A majority of organizational change efforts fail, even while much attention is given to best practices, frameworks, and methods for rolling out organizational change. What do people need when facing change? How can managers best facilitate this process? Register for this manager webinar. Ask the Experts | March 11 and March 18 Interact with Viva Glint experts sessions and Viva Glint customers on common challenges and topics related to implementing an employee listening strategy. Register: March 11: 360 feedback programs March 18: Getting started with Viva Glint Cohort Sessions | March 13 and March 19 Join us for online cohort sessions featuring perspectives from Viva People Science and Customer Experience teams to discuss current industry trends and key challenges. March 13: Manufacturing: Manufacturing-specific use cases tied to Viva Insights, Viva Pulse and Microsoft Copilot. March 19: Retail: Learn how other retail leaders are introducing AI into their daily work and hear stories of their challenges and successes. Think like a People Scientist | March 19 Join us for a deep-dive webinar into the findings from our latest research on how employees react to AI in the workplace. Discover how employees’ engagement levels, their past experiences with change, and their enthusiasm about AI is related to its adoption in the workplace. Learn how to craft an AI transformation strategy that meets the unique needs of each of your employees. Register. New thought leadership Research Drop: Understanding and Encouraging Effective Manager Behaviors Read the blog to learn about manager behaviors which support team members, differences in managerial priorities by manager level, and how organizations can support managers to be their best. 5 Insights from the Josh Bersin x Microsoft Report: Employee Experience Platforms in the Era of AI Delve into the evolution and transformative impact of AI on the Employee Experience Platform (EXP). Uncover key insights on how AI is revolutionizing employee engagement, productivity, and business impact. If you have any feedback on this newsletter, please reply to this email. Also, if there are people on your team that should be receiving this newsletter, please have them sign up using this link. *Viva Glint is committed to consistently improving the customer experience. The cloud-based platform maintains an agile production cycle with fixes, enhancements, and new features. Planned program release dates are provided with the best intentions of releasing on these dates, but dates may change due to unforeseen circumstances. Schedule updates will be provided as appropriate.
