New Outlook Saving all Attachments
Some of our users have switched to New Outlook and when saving "All Attachments" of 2 or more files they are saved in a zip file and causing issues for users having to unzip before they can interact with the files. On reading around I can see that this cannot be switched off at the moment. The only work around would be to save files 1 at a time or switch back to classic outlook. Switching back to classic outlook is not really an option because the user went to new outlook because of performance issues. Is there a suggestions area I can submit a request to have the save all attachments to work like it did in classic outlook.New Outlook: Creating Rules for CC: and Sent Items (Workaround solution)
Many users have said they miss one of Outlook Classic's features: the ability to create rules for sent items. One popular use is automatically moving a Sent item to a designated folder, reducing the time it takes to handle email. Currently, rules in New Outlook manage received messages in the Inbox. This blog provides details. New Outlook Limitations: Outgoing Message Rules » TRACCreations4E I am happy to share that I have finally come up with a workaround to add a copy of the message you sent to a folder of your choice. Yes, the original message will remain in the Sent folder, but you don't have to move it manually. This method should hold you over until Microsoft rolls out the functionality for "Sent rules," which has not been added to the roadmap. Watch the full tutorial to discover how you can: Setup your email Use hashtags in your signature line Set up an automatic rule Blog Post: New Outlook Sent Email Rules: Here’s the Workaround Video: https://youtu.be/guOjz5lHJEY?si=un6jp2afgO-3PAhg Remember, this is a workaround solution. I am also waiting patiently for the Sent Rules functionality. If you find this information helpful, please mark it as the best response to assist others with the same question. /Teresa #traccreations4e 6/11/2024Join us as Ignite 2024 to learn more about Microsoft Outlook
In this year's Ignite, you'll have the opportunity to learn from leaders like Nicole Herskowitz, Derek Snyder, and Mark Grimaldi as they showcase how Copilot and other Microsoft 365 tools can transform your workflow. From organizing information and managing projects to enhancing collaboration and optimizing workspaces, these sessions are tailored to provide valuable insights for business leaders, IT professionals, and end users alike. Register now to secure your spot and stay updated with the latest innovations in Microsoft Outlook and Microsoft 365 apps. See you at Ignite 2024New Outlook - Emails Sent to Shared Mailbox Not Showing in User Inbox
When a Shared Mailbox receives an email, it should show up in a user's inbox so that they do not have to navigate to the "Shared with me" section - but it does not. Why is this happening? What setting needs to change to make this function like a Distribution List in that the message will appear in the user's inbox? I swear this used to work before Microsoft kept changing things with the "New" Outlook.
New Outlook not playing new email sound or sending notifications.
I'm using the New Outlook and it's not playing the new email sound and not displaying notifications for new emails. If I switch to the Classic Outlook it plays the sound and sends a notification. I have checked all the sound and notification settings, all updates are installed and I'm running the latest version. How do I fix the issue of the New Outlook not playing the new email sound and not displaying a notification?A major step backwards: Classic Outlook vs. New Outlook on changing the "From" sending account
The Issue: In New Outlook, changing the "From" address after you have already started composing an email message opens a new, blank message window, forcing you to copy and paste your original message subject, contents, and attachments. This is an irritating change from Classic Outlook, where you could simply switch the sending account from a dropdown menu while keeping your drafted message fully intact. Expected behavior: When changing the "From" address while composing a mail message, it should simply be updated to the newly selected account, and the body, subject line, and any attachments of the message you are writing at that time should be preserved within the same composition window. The Classic Outlook Way (The Right Way) to Switch the "From" address: For years, my workflow in Classic Outlook has been simple. I click "New Email." The new message window opens, and the "From" field shows the currently selected account. I start writing my message. Then I realize I wanted to send it from another mail account. I click the "From" button, and a dropdown menu appears with all my accounts. I pick the one I want, and I'm good to go. The message content is untouched, it's all still there. Changing the From-address is a two-second action that is intuitive and efficient. The "New Outlook" Way (The Baffling Way) to Switch the "From" address: Now, I try to do the exact same thing in the "New Outlook." I click "New Email." The new message window opens, and the "From" field shows the currently selected account. I start writing my message. Then I realize I wanted to send it from another mail account. I click the "From" button, and a dropdown menu appears with all my accounts. I pick the one I want. But then, after choosing a different From-address, a completely blank new message is opened. And I have to copy/paste everything from the message window I was writing in before to the newly opened message window. So annoying! This feels like a classic case of simplifying the UI to the point where it loses critical functionality. What used to be a simple dropdown selection in Classic Outlook is now an irritating multi-step process in New Outlook. It seems to be an intentional design choice, but it's one that ignores the reality of how users with multiple mail accounts actually work.Significant changes to the New Outlook Calendar Event User Interface
In October 2025, the New Outlook Calendar Event was redesigned to incorporate Copilot, leading to a complete user interface makeover. Many icons were rearranged. This blog post includes a screenshot, icon placement, and descriptions. New Outlook Scheduling Gets a Makeover - Copilot Chat Joins #traccreations4e-p25 10/29/2025New Outlook: Users Say It's Broken—Microsoft response.
I had the opportunity to interview Caitlin Hart, the Principal Product Manager for New Outlook, where I asked the challenging questions of frustrated New Outlook users, IT Consultants, and IT developers. We talked about: Is the New Outlook just a wrapper for the web version? Why didn’t Microsoft recreate Classic Outlook from scratch? Why are users forced to switch to the New Outlook app? Why are some users still resistant to adopting the New Outlook? When will New Outlook meet the needs of power users? How is Microsoft encouraging VBA developers to stay ahead? And more Watch the video for Caitlin's responses. Video: https://youtu.be/5WYjmzrOZI8 #traccreations4e-p25 4/26/2025
