Need Microsoft support to resolve a historical tenant association with a domain I recently acquired
Hello, I recently became the legitimate and independent registrant of a domain that had previously been owned or used by an unrelated organization. I have no affiliation whatsoever with the previous domain holder or that organization. I have now received a Microsoft Power Platform notification at an email address under my domain concerning a Default environment belonging to the previous organization. The notification includes a Tenant ID and Environment ID, and the environment name corresponds to that organization. I do not own, administer, or have access to this tenant or Power Platform environment, and I am not seeking access to or control over it. My main concern is that there may still be a historical association between my domain or its email addresses and the previous organization's Microsoft tenant or related services. I would like Microsoft to investigate this and, where necessary, properly separate my domain and its email addresses from any unrelated historical Microsoft accounts, tenants, directories, or services. Most importantly, I want to ensure that this historical association will not adversely affect my ability in the future to use my domain and its business email addresses to create, verify, and use my own Microsoft 365, Microsoft Entra, Power Platform, or other Microsoft business services. At present, I do not have a Microsoft business account, Microsoft 365 tenant, or Power Platform tenant of my own. As a result, I appear to be unable to use some of the normal business support channels that require an existing tenant or administrator account. Could someone please advise me on the appropriate way to get this matter reviewed by Microsoft Support? If a Microsoft employee or official support representative can assist or direct me to the appropriate private support channel, I would greatly appreciate it. For privacy and security reasons, I have intentionally not posted the actual domain name, email address, Tenant ID, or Environment ID publicly. I am happy to provide all of the relevant details privately to an authorized Microsoft support representative if required. Thank you for any guidance.
Expected exactly one role management policy assignment but 0 were found
I am getting the following error in Entra when I try to assign a custom role to a user: Expected exactly one role management policy assignment but 0 were found What I have done: entra.microsoft.com → Entra ID: Roles & admins → New custom role Basics * Role name: User Directory Reader * Description: Provides read-only access to user directory information. Intended for security analysts and auditors who require visibility into user identities without modification permissions. Permissions * microsoft.directory/users/standard/read *microsoft.directory/users/memberOf/read *microsoft.directory/users/manager/read When I click + Add assignment I get the error "Expected exactly one role management policy assignment but 0 were found". I have trial license for Privileged Identity Management (Entra ID P2).Unexpected button behaviour when using the prompt=create parameter in Entra External ID user flows
Hi, In a recent workload, I'm assisting a client to implement Entra External ID for streamlined authorization as well as single sign-on for associated registered external facing third-party applications for external customer users through their Entra External ID identity, as well as assisting the client with auth branding and other UI customizations, and preparing Entra ID federation custom OIDC providers and configuration for enabling SSO with organizational internal and remote work- and school accounts etc. The sign-up / create account experience is of importance to the client, as a rather substantial amount of users are expected to sign-up via self-service sign-up following having received an invite via another app. To ensure that the user lands on the create account view, in order to minimize the number of steps and actions the users need to take to get there, the prompt=create parameter is used to pre-select the sign-up/register experience in the user flows UI. Having stress-tested the user flows and experience recently, we noticed that in a specific scenario, some UI elements behave in a manner that could be described as unexpected, and even though a workaround has mitigated it to some extent, the behaviour of some elements could probably be improved a bit to ensure an even more consistent user experience in the built-in user flows. Specifically, if the user flow is invoked with the prompt parameter set, the user lands on the create account screen as expected, however, unless custom CSS modification is applied, the Back button that would typically be there, as if having arrived there from the initial sign-in screen where it’s also displayed. If pressing the Back button displayed on the Create account view when having navigated there with the prompt=create set in the /authorize request, pressing the button seemingly doesn’t have any impact or result in any action, one can click it, but nothing happens. I'd suspect it's perhaps a "remnant" from if the flow is invoked without any prompt parameter set, or with prompt=login set, but when prompt=create is set, there is no state/page history in the UI to navigate back to, as no previous page has been displayed or rendered yet and added to the history, and the Back button click thus doesn’t have any effect. In general, I think buttons that don't have any tangible action should not be displayed, also, if prompt=login is set, the Back button isn't shown then either on the very initial user flow view shown then, so it would seem the built-in user flows actually already follow such approach in fact, but not when the prompt=create has been set, thus causing some inconsistency in the UI that users could notice unless custom CSS styling is applied. The expected behaviour for our business case would be that if prompt=create is set, then, similar to the prompt=login, no Back button should be displayed, or, if shown, it should result in some navigation (perhaps something like javascript.go(-1), but that could/would be dependent on from where the user arrived, e.g., going back a step in the browser history won't work if the user clicked a link from an invite email ) and preferably not be non-actionable. Furthermore, on the topic of the Back button and its behaviour when the prompt=create parameter is set, there is another case at which we observed some unexpected button behaviour as well, that could probably benefit from some attention. At a specific second scenario, it seems that the Continue button is displayed without providing any action, and when clicking the Back button then, clicking it seemingly resets the "create account", state likely set by the prompt=create initially, and instead switches the flow back to the sign-in state, which can at least affect the display text of some subsequent buttons shown in later steps in the UI. The user arrives at a built-in Entra External ID user flow /authorize endpoint, with the prompt=create query parameter set The user triggers the OTP challenge by entering an email address to verify the email address The user receives the OTP code but enters it incorrectly, i.e., doesn't copy the full code length of eight digits, and instead enters/pastes six of the eight code digits. The UI then shows an error message that the code could not be used/validated, and the email address field is displayed again with the email address that was used for the verification attempt prefilled. If the user clicks the Continue button at this stage, nothing happens. If the user clicks the Back button instead (given that it’s not hidden), it shows the same view one more time, with the Back and Continue buttons at the bottom. However, if the user clicks the Continue button this time, it works and a new code is sent. On the next screen, where the newly sent code can be entered, instead of a button named "Continue", it will now instead show a button with the text "Sign-in" (it would seem like the create account state has gotten lost somewhere along the way at this point, perhaps when the back button in the step 5 above was pressed). If one omits the prompt=create parameter, or when using prompt=login, things seem to work fine, the above occurs when the prompt=create is set. The reason why is the prompt=create is used is due to a business requirement to try to minimize the steps, especially in conjunction with the registration/sign-up, as far a possible when signing up. We have opted for the built-in user flows, not the self-hosted native authentication UI pages, for this project, and then as I understand it, it is the prompt=create parameter that can/should be used to enable the user to land directly on the registration page without having to navigate there manually via the sign-up link, that is otherwise shown on the initial sign-in page. It would thus be great if the prompt=create parameter could have some attention (or perhaps if a dedicated sign-up user flow type could be added potentially, even though that would perhaps warrant some update to the user flow app linking as well, as my understanding is that one user flow can be linked to one app registration at a time currently) to avoid that some buttons become unresponsive when the parameter is used, or falls back to sign-in, to improve the built-in user flows further, as the prompt=create fulfils the business requirement well otherwise. If there would be any further/follow-up questions on the above, e.g., to clarify the requirement, or further explain the reproduction steps and behaviour observed, or anything else, please tell, and I'll ensure to get back as soon as possible. Also, would someone have some input on potential other/additional ways to pre-select the create account/sign-up experience, that would naturally be much appreciated as well, thanks! Regards KristofferLooking for an on-prem MFA solution for Active Directory and RDP
Hi everyone, We're reviewing options for adding MFA to our on-premises Active Directory environment. Most of our users authenticate with Active Directory, while administrators also use RDP for managing Windows servers. Because part of our infrastructure is isolated from the Internet, we'd prefer an on-premises MFA solution instead of relying on a cloud-only service. Has anyone implemented something similar recently? I'm interested in hearing: Which solution did you choose? How difficult was the deployment? Did you run into any compatibility or performance issues? Is there anything you'd do differently if you were deploying it again? Any real-world experience or recommendations would be greatly appreciated. Thanks!Can the built-in "No account? Create one" link redirect to a custom sign-up page?
I'm using Microsoft Entra External ID with a built-in sign-in/sign-up user flow. On the Microsoft-hosted sign-in page, the "No account? Create one" link always redirects users to the default Entra sign-up page. I already have a custom registration page and would like this built-in link to redirect to my custom URL instead. Is there any supported way to customize the destination of this link in a built-in user flow? If not, could someone confirm whether this behavior is fixed by design? Thanks!
Group-Based Licensing (E3 → Business Premium): MutuallyExclusiveViolation – Months Unresolved
We operate a Microsoft 365 environment with Entra ID, Intune, and Exchange Online. For months, we have been dealing with a critical issue that remains unresolved to this day — despite an active Microsoft Support ticket. The Technical Problem: During the migration of approximately 87 user accounts from Microsoft 365 E3 to Business Premium (SPB) via group-based licensing in Entra ID, all affected accounts receive a MutuallyExclusiveViolation error. Microsoft's backend treats E3 and Business Premium as mutually exclusive, blocking the SPB assignment — despite sufficient licenses being available. A sequential approach (removing E3 first, then assigning Business Premium) is not an acceptable solution: a test run proved that this causes a complete loss of Exchange Online access. For a rollout across 87 productive user accounts, this is not viable. What is required is a seamless, atomic license swap at the backend level — exclusively via group-based licensing. The Support Problem: Two support engineers assigned — zero technical progress. Instead of a substantive solution, we received standard documentation steps that do not address the actual problem. A false resolution notice was issued — the issue had demonstrably not been resolved. Our own PowerShell tests (Get-MgUser, Get-MgSubscribedSku) and CSV exports from the Entra ID portal disproved this conclusively. Committed updates from the Engineering Team were not delivered. Instead, automatically generated follow-up emails were sent with no substantive relation to the ongoing case. An additional unexplained behavior: a test user appears in the error report of a license group they were never added to — a further backend inconsistency that has not been investigated. Current Status: The ticket has been open for months. 87 user accounts cannot be migrated to Business Premium. An escalation to the Team Manager has been initiated. No resolution is in sight. My Question to the Community: Has anyone experienced a similar issue with MutuallyExclusiveViolation in group-based licensing (E3 → Business Premium)? Is there a known workaround or an official Microsoft statement on this? Ticket Reference: #2604241410000669
Made a self-hosted Entra ID governance portal for app/identity sprawl (open source)
Our tenant ended up with hundreds of app registrations and enterprise apps, and the native portal makes you dig through a separate blade for every basic question. Who owns this app? Which secrets die next month? What hasn't been signed into in a year? Which ones have scary Graph permissions? There's no single view for any of it, and half the ownership info was missing anyway. Entra ID Governance, access reviews, PIM all exist, but they felt heavy (and licensed) for what I actually wanted, which was just a fast list I could scan for routine cleanup. So I built one. Lightweight portal that runs entirely in your own subscription: One grid for App Registrations, Enterprise Apps, Managed Identities and Privileged Users Risk flags per identity: expiring/expired creds, high-risk permissions, no owner, stale sign-in, no CA coverage Ownership tracking, review and owner-change workflow, CSV export Tenant health score and a consent posture dashboard Optional expiry email notifications (needs a SendGrid key) Reads Graph through a managed identity, so no app secrets for data access and nothing leaves your tenant Runs about $26-30/month (one B2 App Service plan). B1 is also supported, but it's noticeably slower. It's not a replacement for Entra ID Governance or PIM, more of a cheap everyday hygiene thing. Full disclosure, I used AI building this and writing this up. I designed the architecture and functionality, tested it and ran it against my own tenant. It's open source and deployable with Azure DevOps or an Azure CLI script. Data never leaves your own tenant. Repo (screenshots + setup): https://github.com/nicolaibaralmueller/entra-identity-governance-portal Would love feedback, especially what you'd want it to flag that it doesn't, or where the risk scoring feels off. Been building it on and off for a few months with a lot of iteration. Hopefully this could be useful for others as well.
passkeys in the Authenticator app regarding attestation
I have a question about passkeys in the Authenticator app regarding attestation in connection with QR code-based cross-device sign-in. When we register a passkey with attestation enabled in the Authenticator app, it can be used to complete the sign-in process on another device via QR code and Bluetooth Low Energy. According to Microsoft’s documentation, this shouldn’t be possible with attestation enabled, yet it works. What are we misunderstanding here? https://learn.microsoft.com/en-us/entra/identity/authentication/how-to-enable-authenticator-passkey Thanks for your inputs. JohannesAdvice required for temp / agency staff
Hi All I hope you are well. Anyway, I'm hoping someone can point me in the right direction. We have Android devices in Entra Shared Device Mode (Multi App) which any of our employees with a valid UPN can logon to. All good there. What we need is a solution for temporary or agency staff. This would be staff that could be called on at very short notice and may not stay around for long. For security and audit reasons, we'd rather not create "userless" accounts. Is there anything in Entra / Entra Shared Device Mode that can achieve this? Info greatly appreciated. SK
