Dynamics 365 Operations - Order Lines licenses cannot be activated.
Hi Team, Unfortunately, we cannot activate Dynamics 365 Operations - Order Lines licenses via the Partner Center. According to the price list the licenses should be available. I have also searched for the product id but without success. Do you have an answer for me?
Invoice Capture Licensing
Hello, I have a question about Invoice Capture licensing and I have received contradictory answers. According to the licensing guide, Finance licenses include 100 Invoices per month per tenant and 20,000 AI Builder credits. As I understand it, it’s 100 invoices and not 100 invoice transactions (or invoice lines) and the use of Invoice Capture does not consume AI Builder credits unless you use custom invoice recognition models. Can someone confirm if I am correct? Thank you very much.D365 SCM/Finance - multiple companies in one tenant
Dear community We are facing a situation where different separate legal entities operate in one D365 Finance instance. All companies are in control of the same owner - so I believe technically this is possible to consolidate the installations. Question: how is the licensing (CSP/NCE) being done properly? I assume, it is done in main-company (Company A) tenant where the LCS project belongs to) and the subscriptions are being assigned to guest users (Users of Company B/C as external guests of Company A). Is this correct? I did not find any information about this in the Licensing Guide unfortunately. Thanks for your help DanielBTTC Promo 2 - D365 Finance additional base users on a monhtly basis
Dear Community another BTTC Promo 2 question: our customer is on this promo and has 55 Finance base users. For seasonal reasons, they would like to increase the base users for 5 users - but only temporarily. Thus, they want to have these users on a monhtly contract. Question: can we buy additional base user on a monhtly term? Problem: 20 users minimum for this SKU. Any input greatly appreciated thanks in advance DanielAdditional Contacts for Legacy D365 Marketing Environment
For customers grandfathered to the legacy Marketing product when subscribed prior to Sept 1 2023, shouldn't there remain an option to adjust capacity in these environments? Our direct reseller has blocked purchase of all the additional contact SKUs in the license portal so that they cannot be considered for add-on. Specifically we require the Dynamics 365 Marketing Addnl Contacts Tier 2 SKU. We have a client who subscribed in May, has gone live within the past few months and is now able to calculate their monthly requirements but cannot make the adjustment and it will affect their production business process in December. The reseller is relying on their own interpretation of the situation and either refuses or does not have access to a Microsoft Product Manager or other resource to definitively address this issue.
Upgrade path for BC Team Members
Hi LicensingConcierge2, Is it possible to upgrade an existing BC Team member license to Essentials or Premium? Currently, Partner Centre does not allow this upgrade and the matrix does not include this which I think doesn't make any sense. Can you or anyone confirm if this upgrade can be done via MS Support? Many Thanks.
