device management
889 TopicsProgram Data folder admin permissions corrupted - Help please!
Hi, I'd appreciate some help form an expert! My folder permissions in 'C:\Program Data\Dell' folder have somehow been restricted to Authenticated Users (by a Dell Command Update failure or an unfortunate Dell Core Services uninstall), which now limits that Folder to 'Authenticated Users' - read and execute, read, and list folder contents, so software installs can't create new folders and write files. Within the Dell folder there are a number of folders that have full control (SYSTEM, Administrators permissions etc), but some that are ONLY 'Authenticated Users': D3, DTP.DataManager.SubAgent, DTP.Diagnostics. SubAgent, DTP.Instrumentation.SubAgent, ePSA, MyDell Notification Manger, orca, OS Recovery Tool. DTP (Dell Data Protection) main folder and Dell Vault are OK Dell are suggesting I reinstall the OS, but I have a huge number of apps installed and am trying to avoid that - everything else but Dell apps seems to be working. The machine is an XPS15 9520 laptop on Win11 Pro 24H2. I can create new folder 'Dell2' and copy all the folders across and they then have full permissions, but of course I can't copy those folders back into the original folder with corrected permissions... What would happen if I rename the C:\ProgramData \Dell folder to something else and then rename the Dell2 folder to 'Dell', and try again and see if SupportAssist or DCU installs correctly, or could that do more damage? I think some Dell security stuff is in the BIOS but some will be in registry so would that 'notice' the folder its looking for is not the original folder but a different one with the same name? Or is it better to install another user and give them admin privileges and have to login with a different ID for Dell software updates from now on? NB this machine is set up for LOCAL ACCOUNT with a password, WITHOUT a Microsoft account on the machine, though it does have O365 subscription... thanks so much!132Views0likes7CommentsWindows 11 Pro boot time and diagnostic lights
hello everyone i have an hand built pc but when i boot it up **bleep** takes quiet a time and diagnostic lights go from red, amber quickly then it stays on white for a bit then either half goes onto green or stays on white boot is slow i have tried everything in the book to no avail i'm hoping maybe one of you guys have experience this and have a resolution. i have windows 11 Pro 24H2 all updates are done clean install of 11 guid file format9Views0likes1CommentHow to clean install windows 11 without usb from Windows 10
My mom asks me today if I could be able to help install Windows 11 on her's old laptop, an Dell XPS 13 with Intel i5 processor, 16GB RAM and 512GB SSD. She wants to keep apps, files and settings after upgrade. Is there any simple way I can do to clean install Windows 11 without USB from Windows 10 and keep all the things the same as Windows 10?68Views0likes7CommentsBest Way to Change iPhone GPS Location from Windows PC?
Hello, Recently been looking into ways to change my iPhone's GPS location for certain apps and services that rely on location data. Whether it's for privacy reasons, accessing location-restricted content, or testing location-based apps, being able to modify GPS settings can be useful. Since I primarily use a Windows 11 PC, I was wondering if there's a way to control or change GPS location on iPhone directly from my computer. I'd prefer a solution that doesn't do damage to my iPhone 13. If anyone has experience with this, I'd love to hear your recommendations on software or methods that work best. A step-by-step guide would be greatly appreciated! Thanks for your help!1.6KViews1like9CommentsHow to bypass or fix the processor isn't currently supported for Windows 11
Hi all, I have a modern PC with a high profile CPU Intel i7-7700HQ. When I was trying to upgrade this computer from Windows 10 to Windows 11 24H2, it says This PC doesn't currently Windows 11 system requirements. I was told to run the PC Health Check app to see what kind of hardware requirements are missing. The following error is returned by the app: The processor isn't currently supported for Windows 11 This is ridiculous as the CPU is pretty new and works fine when running Windows 10. Why Microsoft asks me to upgrade to Windows 11 but it does not allow me to do that. Is there any way to bypass or fix "The processor isn't currently supported for Windows 11" error? Looking forward to your suggestion!Solved33KViews0likes13CommentsFingerprint recognition issue on Matebook pro x after clean Win 11 install
Laptop: Huawei MateBook X Pro (2018 model MACH-WX9), after performing a clean installation of Windows 11 24H2. Background: I recently repartitioned my hard drive to merge the C:\ and D:\ partitions into a single C:\ drive. As part of this process, I performed a clean installation of Windows 11 (latest stable version, fully updated) using the official Microsoft USB installer. I installed Huawei PC Manager to restore missing drivers, and all device drivers (including fingerprint and chipset) are now correctly installed, according to Device Manager and Windows Update. The Issue: The fingerprint sensor is detected and shows the correct driver version (Goodix Fingerprint Driver v1.1.11.41, dated 2020). I had to manually install this version from the huawei site as the pc manager installed the .32 version (which also didn't work). However, when setting up Windows Hello Fingerprint, I am prompted to tap repeatedly but the process never completes, suggesting the sensor isn't fully functional. Pc manager also states the sensor as 'abnormal'. What I've Tried: Installed all optional and recommended Windows Updates (including drivers). Installed and updated all drivers via Huawei PC Manager. Confirmed that the fingerprint sensor was fully functional before the reinstallation. Verified that all other device drivers (including Intel MEI and Watchdog Timer) are installed and stable. My Conclusion: It appears that the existing Goodix fingerprint driver (v1.1.11.41) may not be compatible with newer Windows 11 security requirements — specifically Memory Integrity (HVCI). I’m reaching out to ask: Is there an updated fingerprint driver available or in development that is compatible with the latest Windows 11 build and security features? If not, is there a recommended workaround or plan for future support? I have seen blogs of users disabling Disabling Memory Integrity, but I am not prepared to do this to risk malicious malware entering my system. Thanks81Views0likes3CommentsAfter Upgrade to Windows 11 24H2 Blue screen
Hello, After upgrading from Windows 10 Enterprise to Windows 11 Enterprise 24H2 (26100.1742), the system is experiencing blue screen issues. Can anyone help identify the root cause? Thank you! Minidump https://1drv.ms/u/c/6c7bf2c777d676ab/EdHSJww693BPjchTSQg7eG4B7ap2HQ_1HKhn-vCG6Kw3xw?e=AK2pbm49Views0likes1CommentCan't access settings despite being admin
Hello, I'm having a problem about half a year after updating my Windows 10 to 11. Whenever I try to access Windows settings like 'Windows Defender Firewall with Advanced Settings' or the 'Device Manager', I get this prompt: Despite trying for days, I haven't been able to figure out what could be causing this problem? I'm using the admin account (there are no other accounts), so I should have and used to have access to all the settings I need. This is making the use of my computer very inconvenient since I need access to those settings fairly often. Anyone have idea what could be causing this?36Views0likes1CommentWindows 11, Phone paired and connects for a few seconds before disconnecting again.
Device: Acer Predator Helios Neo 16 PHN16-72 Issue: Bluetooth was working fine for the first week after setup, but it now fails to stay connected with any smartphone. I need Bluetooth for features like Dynamic Lock. When connecting from the laptop to a phone, the connection briefly succeeds and then disconnects. When connecting from the phone to the laptop, the phone says: "Can't connect to [device name]". Troubleshooting steps already attempted: Uninstalled all Bluetooth drivers using Device Manager and reinstalled the latest from Acer’s support site Unpaired and restarted both laptop and phone before trying again Removed old ibtusb driver files using pnputil /enum-drivers Ran the Bluetooth Troubleshooter in Windows Settings Installed all available Windows Updates Disabled Fast Startup in Power Options Checked that Bluetooth services are running in services.msc Tried multiple phones to confirm it’s not a device-specific issue Used Intel Driver & Support Assistant to check for missing drivers (none found) Temporarily disabled antivirus to check for software interference Would appreciate any guidance or additional steps I can try to fully resolve this. Thanks in advance.57Views0likes1Comment