Microsoft Copilot Academy now available to all Microsoft 365 users
We are pleased to announce that all Microsoft 365 users can now access Microsoft Copilot Academy to improve their AI and Copilot skills. This academy – curated by Microsoft experts – provides a comprehensive, structured learning experience designed to help users master the use of Copilot through hands-on learning activities and experiences. Click here to learn more about what Copilot Academy includes. Last year, we announced the academy was available to all Microsoft 365 Copilot users. We have now lifted the Copilot license requirement, giving immediate access to any user with a Microsoft 365 license. No additional registration or administrative action is required to start using Copilot Academy. Please see appendix 1 for an updated table that lists the licenses that grant access to Copilot Academy. Use Copilot Academy to train users before assigning Copilot licenses The new licensing structure for Copilot Academy unlocks a new scenario for administrators – ensuring users commit to Copilot training through the academy before receiving a Copilot license. Administrators can now use Copilot Academy as a tool to teach users how to leverage Copilot before a license has been assigned. This allows users to see the value of Copilot and learn how it can maximize their productivity throughout the workday. Upskilling before receiving a license encourages faster time-to-value with Copilot and helps identify workstreams where Copilot will have the greatest impact. View of Microsoft Copilot Academy. The academy is accessed through the Academies tab on the menu bar. Microsoft 365 users can access the Copilot Academy by navigating to the Academies tab in Viva Learning and selecting Microsoft Copilot Academy or accessing the academy link directly at https://aka.ms/copilotacademy. Additionally, the AI & Copilot Resources provider options help users easily browse or filter Copilot Academy content. Users can browse Copilot Academy materials on the Viva Learning homepage or filter searches with the Provider filter option. Admin experience All learning administrators can configure the visibility of Microsoft Copilot Academy – this includes Knowledge Admins, Knowledge Managers, and users with administrator access provided by feature access management. The tenant-wide default for Copilot Academy access is set to everyone but can be changed to Microsoft 365 Copilot Licensed Users – restricting the academy to only those with the Copilot license. Administrators can control the content provider that powers Copilot Academy through a dedicated provider called AI & Copilot Resources, accessible in the Admin tab in Viva Learning under Manage Providers. This will now appear alongside other default learning providers like Microsoft Learn, Microsoft 365 Training, and LinkedIn Learning. The AI & Copilot Resources provider can be added or deleted in the Manage Providers tab, and provider permissions can be managed in the Manage Permissions tab under the Admin menu. Additionally, the AI & Copilot Resources provider can be disabled, which will disable all learning paths within Copilot Academy. For an in-depth feature breakdown, click here to review the complete documentation on Microsoft Learn. Administrators can manage permissions for the– AI & Copilot Resources content provider powering the Microsoft Copilot Academy. Looking ahead Upcoming functionality the team is currently working on to enhance the Microsoft Copilot Academy includes: Support for custom group access to Copilot Academy – this would enable administrators to provide access to the academy through security groups Notification settings – administrators will have the option to configure (and disable if desired) the default monthly notifications. Appendix 1: Users with any of the licenses below can now access Copilot Academy Microsoft 365 A3 for faculty Office 365 A1 for faculty Microsoft 365 A5 for faculty Office 365 A3 for faculty Microsoft 365 Business Basic Office 365 A5 for faculty Microsoft 365 Business Premium Office 365 E1 Microsoft 365 Business Standard Office 365 E3 Microsoft 365 E3 Office 365 E5 Microsoft 365 E5 Office 365 F2 Microsoft 365 F1 Office 365 F3 Microsoft 365 F3 Microsoft Viva Suite for faculty Microsoft Viva Suite Microsoft Viva Suite with Glint for faculty Microsoft Viva Suite with Glint Microsoft 365 Copilot Microsoft Viva LearningWatch how Phillips 66 used Copilot in Viva Glint to summarize 14k employee comments in 15 seconds
In a recent conversation between Carolyn Kalafut, a principal people scientist at Microsoft Viva, and Cassidy Potts, a co-lead of employee experience at Phillips 66, the use of Copilot in Viva Glint was discussed.Use the Microsoft Copilot Dashboard alongside Viva Pulse to measure Copilot impact
The Microsoft Copilot Dashboard helps organizationsget ready to deploy Copilot for Microsoft 365, drive adoption and measure impact. Now, leaders and IT admins with access to the Microsoft Copilot Dashboard can launch Viva Pulse surveys directly to gain insights into how Copilot impacts their workforce and plan their AI readiness, drive adoption, and measure their ROI. Launch Pulse surveys from the Copilot Dashboard to capture sentiment about Copilot Copilot sentiment data from the Viva Pulse integration into the Microsoft Copilot Dashboard is live! Viva Pulse integrates into the Microsoft Copilot Dashboard to provide a way for organizations to capture sentiment data that helps leaders measure the effectiveness and usage of Copilot. With a research-backed template, Viva Pulse enables leaders and IT admins to send surveys to capture feedback quickly from their teams and requires minimal admin setup to get started. There are two ways for leaders and IT admins to capture sentiment about Copilot from their teams: Launch a Copilot impact Pulse survey from the Microsoft Copilot Dashboard Launch a Copilot impact Pulse survey from within Viva Pulse Viva Pulse survey results for the Copilot impact template will be automatically shared to the Microsoft Copilot Dashboard. At this time, individual Copilot impact sentiment will not be joined to behavioral metrics in Viva Insights Analyst Workbench. Look for individual Copilot impact Pulse results in Viva Insights Analyst Workbench in the future. Copilot impact Pulse results integrated into the Microsoft Copilot Dashboard Build your Copilot impact Pulse in Viva Pulse Get started with the Copilot Dashboard and Pulse integration For further information on how to get started with the Copilot Dashboard and Pulse integration, please read the setup documentation here. If users have not been granted access to the Microsoft Copilot Dashboard, the capability to launch a Pulse survey from the Copilot Dashboard will not be available to them. Learn more about providing access to the Copilot Dashboard here. Ensure your tenant has assigned licenses from the Viva Suite or Viva Workplace Analytics and Employee Feedback for Pulse survey results to be automatically integrated into the Copilot Dashboard. Engage with our Viva Product teams to provide feedback What questions does your organization have about measuring Copilot and AI tool’s effectiveness? Are you interested in engaging with us or providing feedback to inform the development of our Copilot impact survey and integrations into Microsoft Copilot Dashboard through Viva Pulse? If yes, please contact your account team.
New features in Viva Engage help you rollout and adopt Copilot
Today, we announced several new capabilities across Microsoft Viva that will help organizations on their Copilot journey, including some built-in features within Viva Engage for Viva Suite and Viva Communications customers. Let’s take a deeper look at what’s new for Viva Engage.
