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5 TopicsI can't recover my AAD administrator account
Hello team, I have a serious issue, and you help is appreciated here. My Authenticator app mobile app got crazy and I had to remove the app and install it again. The problem is that I had configured my domain for MFA using the app and I did not backup the accounts that reside in the Authenticator app. I know my credentials but when I am prompted for Authenticator approval I cannot proceed forward because I don't have the account configured on my phone. How to proceed forward and get my admin account recovered? P.S: that's my only Admin account and I haven't created a break glass account. Your quickest feedback is highly appreciated.1.1KViews1like5Comments