Problems with FSLogix 3.26 - W11 MU - 10 users per Vm
Scenario Overview We are documenting a recurring intermittent Denial of Service (DoS) regarding user profiles in an AVD multi-session environment using Azure Files Premium (SMB). The issue consistently surfaces after updating to the FSLogix 3.26 branch (v3.26.126.19110). Root Cause Analysis (Failure Logs) Through deep log analysis, we identified a "driver poisoning" pattern unique to version 3.26: SMB/Kerberos Handshake Sensitivity: Under varying storage response times (latency spikes of ~350ms vs. the usual ~40ms), version 3.26 triggers an intermittent 1326 error (Logon failure: unknown user name or bad password). Driver Execution Flow Corruption: Unlike previous versions, after this initial network/authentication glitch, the 3.26 driver fails to release execution threads or volume handles properly. Catastrophic Failure (Error 267): The system attempts to access the SecuredProfileRegData path within the mounted VHDX, but the driver returns Event ID 26: "0x10b - The directory name is invalid". Unrecoverable "Zombie" State: Once Error 267 occurs, the VM becomes "poisoned." It blocks all subsequent login attempts and even prevents a clean uninstallation of the agent (MSI Error 0x80070643 due to files being "in use"), necessitating a full VM reboot or redeployment. Has anyone else been through this? My first step was to go back to Agent Version 2506 (2210 Hotfix 4) Evidence of Success with Version 2506 (2210 Hotfix 4) After performing a clean deployment and reverting to version 3.25.626.21064, metrics from April 24, 2026, show absolute stability on the same infrastructure: Consistent Logon Times: Average profile load time of 1.6 seconds across multiple concurrent users Storage Efficiency: FindFile response times remained stable between 39ms and 45ms, with the agent successfully retrying any momentary delays. Error Resilience: Unlike v3.26, if this version encounters an authentication glitch (e.g., on a local service account), it bypasses the error and remains functional, allowing domain users to log in without collateral blockages. Concurrency Support: Seamlessly managed over 20 simultaneously mounted volumes without pointer collisions or kernel hangs.Dynamic hostpool sessions not updating
We have created a dynamic host pool in a test environment. We see that new hosts are being created based on the scaling plan. However, these are no longer being deleted. When we look at the status, we see that there are no active sessions, but when we zoom in on the session hosts, it shows that there is a session on two of the three hosts. The latter is incorrect, but it is likely the reason why scaling down is not taking place. Does anyone recognize this? Is there possibly a solution for this? Small addition: If I log in with a user and then log out properly, the current sessions in the host pool overview are updated quickly. However, if I then go to Manage, Session Hosts, the total sessions on that host remain at 1. When I now put the host in drinamode, only then are the actual sessions updated.Uninstalling Remote Desktop client closes users' Windows App connections
We have our users working from Windows App now to meet the 3/27 out of support date. We are beginning to uninstall the Remote Desktop from their laptops and are finding it closes active Windows App connections on uninstall (of Remote Desktop). That is less than ideal. Looking to see if any way around that, but wondered if others had seen the same?WindowsAppRuntime 1.4 Failures in AVD Multi-Session – Event ID 404 Production Case
We recently experienced a production issue in an Azure Virtual Desktop multi-session environment that initially looked random — but turned out to be a shared framework instability amplified by scale. Environment: AVD multi-session host pools FSLogix profile containers MSIX App Attach Intune-managed Clean golden image Everything looked healthy. Yet packaged applications started failing across multiple host pools. Symptoms observed Users reported: Error 0x80070005 AppXDeploymentServer Event ID 404 WindowsAppRuntime 1.4 marked as NeedsRemediation Failures persisted after: Reboots Host redeployments Image rebuild This was not: A profile corruption issue An App Attach packaging issue An Intune deployment failure What actually broke Under session churn conditions (logoff / new session / runtime re-validation), WindowsAppRuntime 1.4 entered a NeedsRemediation state. Event Viewer showed: AppXDeploymentServer Event ID 404 HRESULT 0x80070005 Runtime file creation failure under WindowsApps Multi-session did not cause the issue. It amplified it. Shared framework registration timing under concurrent sessions made a rare condition systemic. Why multi-session exposed it In single-session environments, runtime inconsistencies remain isolated. In multi-session: Shared framework dependencies are reused Concurrent validation occurs Host pools recycle under load Registration timing becomes critical What would be a rare edge case became recurring instability. Remediation approach Instead of periodic polling, we moved to event-driven self-healing. Detection trigger: AppXDeploymentServer Event ID 404 Remediation logic: Restart AppXSVC Re-provision WindowsAppRuntime 1.4 Prevent concurrent duplicate execution Log execution We implemented a Scheduled Task: Monitoring Operational log Triggering immediately on Event ID 404 Running under SYSTEM Deployed via Intune Win32 package Detection logic validating task presence This converted reactive troubleshooting into automated correction across host pools. Architectural takeaway Multi-session environments amplify shared dependency weaknesses. WindowsAppRuntime is not “just another component” — it is a platform dependency. If the runtime layer drifts, everything layered above it collapses: MSIX App Attach Packaged apps Registration consistency Self-healing must be part of AVD design. For the structured technical case study (including deployment pattern and remediation logic), full write-up here: https://modernendpoint.tech/avd-multi-session-failure-analysis/ Has anyone else observed WindowsAppRuntime 1.4 entering a NeedsRemediation state under multi-session load? Curious if others saw correlation with specific Windows updates. — Menahem Suissa Modern Endpoint Architect
macOS: SSO no longer fully functional on AVD (Win11 25H2)
Hello everyone, Since updating our Test Azure Virtual Desktop Session Hosts from Windows 11 23h2 to 25H2 (26200.7462) , we've been experiencing an SSO issue that exclusively affects macOS clients. Symptoms For macOS users (Windows App), the following issues occur: Example Teams Teams shows the user as "Unknown User" Chat and collaboration features fail to load Error message: "You need to sign in again. This may be a requirement from your IT department or Teams, or the result of a password update. - Sign in" After clicking "Sign in," only a window appears with "Continue with sign-in" (no PW/MFA prompt) After this, all other applications work without further authentication Technical Details macOS Device: AppleM4 Pro macOS Tahoe 26.2 Installed WindowsApp version: 11.3.2 (2848) dsregcmd /status: No errors detected PRT is active and was updated for sign-in Entra Sign-In Logs: Error code: 9002341 EventLog on Session Host (AAD-Operational): Event ID: 1098 Error: 0xCAA2000C The request requires user interaction. Code: interaction_required Description: AADSTS9002341: User is required to permit SSO. Event ID: 1097 Error: 0xCAA90056 Renew token by the primary refresh token failed. Logged at RefreshTokenRequest.cpp, line: 148, method: RefreshTokenRequest::AcquireToken. Observations Affects: Both managed (internal) and unmanaged (external) macOS devices Does NOT affect: Windows clients connecting via Windows App Interesting: If a macOS user starts the session (with the error) and then reconnects on a Windows device, authentication works automatically there Workaround The issue can be resolved for macOS clients by removing the "DE" flag from "Automatic app sign-in" in the following file: C:\Windows\System32\IntegratedServicesRegionPolicySet.json Questions Is this a known issue? Has anyone experienced similar issues with macOS clients after the 25H2 update? Why does this issue only occur with macOS clients? Why does SSO only work after removing the "DE" flag for macOS devices, and why are Windows devices not affected? I would appreciate any insights or confirmation of this issue! Thank you and greetings FT_1Improper AVD Host Decommissioning – A Practical Governance Framework
Hi everyone, After working with multiple production Azure Virtual Desktop environments, I noticed a recurring issue that rarely gets documented properly: Improper host decommissioning. Scaling out AVD is easy. Scaling down safely is where environments silently drift. Common issues I’ve seen in the field: Session hosts deleted before drain completion Orphaned Entra ID device objects Intune-managed device records left behind Stale registration tokens FSLogix containers remaining locked Defender onboarding objects not cleaned Host pool inconsistencies over time The problem is not technical complexity. It’s lifecycle governance. So I built a structured approach to host decommissioning focused on: Drain validation Active session verification Controlled removal from host pool VM deletion sequencing Identity cleanup validation Registration token rotation Logging and execution safety I’ve published a practical framework here: The framework is fully documented and includes validation logic and logging. https://github.com/modernendpoint/AVD-Host-Decommission-Framework The goal is simple: Not just removing a VM — but preserving platform integrity. I’m curious: How are you handling host lifecycle management in your AVD environments? Fully automated? Manual? Integrated with scaling plans? Identity cleanup included? Would love to hear how others approach this. Menahem Suissa AVD | Intune | Identity-Driven Architecture
Issues with FSLogix Profiles on Win11 25H2 Multiuser sessionhost's
Hey guys we have currently lot of issues with AVD and FSLogix 26.01. There seems to be an issue that the profile container isnt't unmounted correctly. We have lot's of users who are not able to login correctly because the profile can't be mounted because its already in use by another process. I'm currently looking what could cause that. We use a Azure files storage were i don't see any issues. It looks like a process within the userprofile is blocking the unload of the profile. Should i be able to see in the logs of FSLogix which process is causing this. Or what is a effective way to troubleshoot that? Thanks for any help Best regards Marc
Need Help: Shortpath Drops & RDstack error in AVD
I’m seeing persistent AVD connection issues and would appreciate guidance. Frequent ShortpathTransportNetworkDrop (68) and ShortpathNetworkDrop (16644) errors GetInputDeviceHandlesError (4463) US based users and hostpool/sessionhost Users experience instability and degraded performanceIssue with AVD User Profile – FSLogix Not Recreating
Hi all, We have a user who has repeatedly reported that their settings and favorites are not loading in AVD. To troubleshoot, we deleted the user’s FSLogix profile from our storage account to allow it to recreate automatically. However, the profile is not being recreated. We are operating in a hybrid environment, and the user is part of a group assigned the Storage File Data SMB Share Elevated Contributor role. From the profile logs, we found the following error: FindFile failed for path: \\<redacted>.file.core.windows.net\userprofiles\<redacted>\Profile*.VHD (Account restrictions are preventing this user from signing in. For example: blank passwords aren't allowed, sign-in times are limited, or a policy restriction has been enforced.) What are some likely causes and additional troubleshooting steps we should take?
Mouse Click Offset Issue in Azure Virtual Desktop App on Windows 11 with Dual Monitors
We are experiencing a recurring mouse misalignment issue when using the Azure Virtual Desktop (AVD) Windows App on several Windows 11 clients. The problem occurs on devices with two external monitors and affects multiple users. Environment Windows version: 10.0.26200.6899 (Windows 11, 25H2) AVD Windows App: mainly version 2.0.757.0, some clients are on slightly different versions Hardware: Windows 11 PCs with two external monitors Display settings: both monitors at 1920x1080, 100% scaling Mac users (using the AVD app) report no issues Issue description The visual mouse pointer and the actual click position become misaligned inside the AVD RemoteApp session. For example, clicking on one item may select the item below it. This appears to be a rendering or coordinate-mapping issue within AVD when running inside the Windows App. Temporary workaround Minimizing the AVD window and then maximizing it immediately resolves the issue. This refresh/redraw action realigns the pointer and click coordinates. Questions Has anyone else seen mouse click offset issues in the AVD Windows App on Windows 11 25H2 with dual-monitor configurations? Are there known fixes, configuration adjustments, or recommended workarounds beyond the minimize/maximize redraw?
